I am a server that is highly effective at anticipating and accommodating customer needs. I am always friendly, punctual and an enthusiastic team player. I bring a strong work ethic, interpersonal skills and customer service expertise. I am a restaurant server with over 4 years in the food and beverage industry.
Skills
Lifts and carries up to [50] lbs
Courteous, professional demeanor
High energy
Flexible schedule capability
Cash handling expert
Liquor and smoking laws familiarity
Up-selling capability
Organized and efficient server
Quick problem solver
Work History
03/2014 to Current
ServerSunrise Senior Living – Bloomfield, MI,
Assigned patrons to tables suitable for their needs and according to rotation.
Answered telephone calls and responded to inquiries.
Assisted in maintaining preparation and service areas in a sanitary condition
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Filled beverage and ice dispensers
Greeted each customer with friendly eye contact
Kept dining room and kitchen area clean by performing cleaning and laundry duties
Loaded trays with accessories
Performed all transactions in a cordial, efficient and professional manner
Placed clean dishes, utensils, and cooking equipment in storage areas
Portioned, arranged, and garnished food, and served food to waiters or patrons
Prepared checks itemizing total meal costs and sales taxes
Spoke with patrons to ensure satisfaction with food and service
Stocked service stations with items such as ice, napkins, and straws
Took food orders and relayed orders to kitchens or serving counters
Managed guest checks, collected cash and processed credit cards
Provided excellent customer service
Scraped and stacked dirty dishes, and carried dishes and other tableware to kitchens for cleaning
Maintained clean table settings by removing courses as completed, replacing utensils and refilling beverages.
07/2011 to 2012
ServerSunrise Senior Living – Bloomingdale, IL,
Maintained clean dining room, lobby and service areas at all times.
Routinely carried large loads of dishes to kitchen for washing.
Stocked and maintained cleanliness of stations.
Quickly set up and cleared tables and stocked all service stations.
Assisted with guest inquiries and take-out orders
Monitored guest for intoxication and immediately reported concerns to management.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Assisted co-workers whenever possible.
Assertively upsold alcoholic beverages.
Resolved guest complaints quickly and efficiently.
Inventoried and restocked items throughout day.
Consistently provided professional, friendly and engaging service.
08/2010 to 07/2011
Server/ Server TrainerCracker Barrel Old Country Store – City, STATE,
Served beverages, breads and butter and replenished items as necessary.
Maintained high standards of cleanliness and sanitation.
Consistently kept kitchen areas clean and free of debris and water.
Assisted with guest inquiries and take-out orders.
Maintained complete knowledge of restaurant menu, including daily specials.
Assisted co-workers whenever possible.
Received frequent customer compliments for going above and beyond normal duties.
Resolved guest complaints quickly and efficiently.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Consistently provided professional, friendly and engaging service to every guest in our restaurant.
Quickly recorded transactions in MICROS system to deliver prompt service every time.
01/2008 to 09/2010
Server/ Server TrainerRyan's Buffet – City, STATE,
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's procedures for the buffet and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Developed and maintained positive working relationships with others to reach business goals.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Delivered quality service by providing a warm and welcoming environment.
Education
Expected in 2020
GED: Early Childhood Education Ivy Tech Community College - Fort Wayne, IN GPA:
Certifications
I have taken my class for the certification to obtain my liquor license.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
