Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
I am a server that is highly effective at anticipating and accommodating customer needs. I am always friendly, punctual and an enthusiastic team player. I bring a strong work ethic, interpersonal skills and customer service expertise. I am a  restaurant server with over 4 years in the food and beverage industry.
Skills
  • Lifts and carries up to [50] lbs
  • Courteous, professional demeanor
  • High energy
  • Flexible schedule capability
  • Cash handling expert
  • Liquor and smoking laws familiarity
  • Up-selling capability
  • Organized and efficient server
  • Quick problem solver
Work History
03/2014 to Current
Server Sunrise Senior Living Bloomfield, MI,
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Answered telephone calls and responded to inquiries.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Filled beverage and ice dispensers
  • Greeted each customer with friendly eye contact
  • Kept dining room and kitchen area clean by performing cleaning and laundry duties
  • Loaded trays with accessories
  • Performed all transactions in a cordial, efficient and professional manner
  • Placed clean dishes, utensils, and cooking equipment in storage areas
  • Portioned, arranged, and garnished food, and served food to waiters or patrons
  • Prepared checks itemizing total meal costs and sales taxes
  • Spoke with patrons to ensure satisfaction with food and service
  • Stocked service stations with items such as ice, napkins, and straws
  • Took food orders and relayed orders to kitchens or serving counters
  • Managed guest checks, collected cash and processed credit cards
  • Provided excellent customer service
  • Scraped and stacked dirty dishes, and carried dishes and other tableware to kitchens for cleaning
  • Maintained clean table settings by removing courses as completed, replacing utensils and refilling beverages.
07/2011 to 2012
Server Sunrise Senior Living Bloomingdale, IL,
  • Maintained clean dining room, lobby and service areas at all times.
  • Routinely carried large loads of dishes to kitchen for washing.
  • Stocked and maintained cleanliness of stations.
  • Quickly set up and cleared tables and stocked all service stations.
  • Assisted with guest inquiries and take-out orders
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Assisted co-workers whenever possible.
  • Assertively upsold alcoholic beverages.
  • Resolved guest complaints quickly and efficiently.
  • Inventoried and restocked items throughout day.
  • Consistently provided professional, friendly and engaging service.
08/2010 to 07/2011
Server/ Server Trainer Cracker Barrel Old Country Store City, STATE,
  • Served beverages, breads and butter and replenished items as necessary.
  • Maintained high standards of cleanliness and sanitation.
  • Consistently kept kitchen areas clean and free of debris and water.
  • Assisted with guest inquiries and take-out orders.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Assisted co-workers whenever possible.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Resolved guest complaints quickly and efficiently.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Consistently provided professional, friendly and engaging service to every guest in our restaurant. 
  • Quickly recorded transactions in MICROS system to deliver prompt service every time.
01/2008 to 09/2010
Server/ Server Trainer Ryan's Buffet City, STATE,
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's procedures for the buffet and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Delivered quality service by providing a warm and welcoming environment.
Education
Expected in 2020
GED: Early Childhood Education
Ivy Tech Community College - Fort Wayne, IN
GPA:
Certifications
I have taken my class for the certification to obtain my liquor license.

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School Attended

  • Ivy Tech Community College

Job Titles Held:

  • Server
  • Server
  • Server/ Server Trainer
  • Server/ Server Trainer

Degrees

  • GED

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