Customer service, office, health care professional with over 10 years experience in retail, administrative assisting and clinical and office training in healthcare as a medical office assistant, with excellent interpersonal, communication and written skill. Ability to maintain excellent relationships with co-workers and peers. Ability to deal effectively with difficult situations, and working in a high pace environment. Motivated and dedicated in providing excellent professional and quality customer service.
Microsoft Office proficiency
Meticulous attention to detail
Professional and mature
Dedicated team player
Ability to run front and back office
Billing and coding
Septa Key AmbassadorEdens Corporation/Septa － Philadelphia, PAHelp customers navigate new payment system, guide passengers thru map system, give directions to lost passengers and to be available for any special project and or event.
02/2016 to 05/2016
CanvasserWorking America － Philadelphia, PACanvassed through various neighborhoods in Philadelphia for a local petition to save the schools in the city.
11/2015 to 12/2015
Reservation AgentGate 1 Travel － Fort Washington, PATemporary term position As a reservation agent in a call center handling passenger complaints, questions and concerns about trip info.
07/2015 to 10/2015
Sales FloorTarget － Philadelphia, PATemporary position on the sales floor handling replenishment, zoning, back up cashier and various areas around the store.
Career Diploma: Medical Office AssistantKaplan Career Institute － Philadelphia, PA, USALearned the clinical and clerical aspects of the medical office.