Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly detail-oriented and responsible event industry professional with excellent communication skills demonstrated by 16 years of experience providing the best event planning services to satisfied clients.
Skills
Detail oriented
Service oriented
Self motivated
Luxury guest services
Computer and Internet Skills
Organizational Skills
Multi-tasking
Time Management
Articulate and strong verbal communication skills for dealing effectively with all types of personalities.
Superb organizational skills – Ability to prioritize, multi-task, lead, direct, and solve problems effectively.
Proficient in Microsoft Office including Excel and Powerpoint.
Work History
2011 to CurrentSenior Wedding PlannerAccor Hotels | Panama City, FL,
Negotiate
Build and maintain long-term, positive relationships with a variety of event vendors in the Boston and Rhode Island markets.
Coordinate high-end weddings with vendors, clients, and venue staff; effectively communicate event timelines and schedules which help arrange, organize, and customize each specific wedding occasion.
Perform successful selling, marketing, coordinating and finalizing all details dealing with weddings.
Ensure customer satisfaction by providing exceptional service to all clients.
Perform menu planning, floor plan design, logistics and effective onsite event management.
Coordinate and execute details for 50+ weddings ranging in size from 10-300 attendees.
Maintain vendor relations and served as point of contact for all selected vendors for each event.
Increase revenue through promotion of upgraded contracts and products.
Improve marketing and sales strategies through web and social media presences.
06/2007 to 03/2009Senior Catering ManagerSpartan Investment Group | Golden, CO,
Conducted site visits and entertain clients to promote property facilities and services
Facilitated the planning and execution of events, leading to a 100% client retention rate of recurring clients
Initiate verbal and written communication by banquet event order and other departmental documents required
Provided on-site direction of meeting and catering logistics to managers, departments and team members responsible for event execution
*****realized 114% of personal booking goal in 2008.
Created menu proposals, effectively used business communication and negotiation skills, showed creativity in designing events, and presented a professional appearance and confidence.
05/2006 to 06/2007Office ManagerNorth American Lighting Inc | Mattoon, IL, Stuff
2002 to 05/2006Catering Sales MangaerHotel @ MIT | City, STATE,
Developed and negotiated event menus, budgets, and operations schedules for approximately 10 events per month.
Planned and organized and responsible for all logistical aspects of catered functions from 10-200 guests.
Sales administration duties such as generate contracts, block function space for events, creating proposals, sales letters, and other miscellaneous correspondence.
05/2000 to 2001One-Call Sales ManagerThe Westin Waltham Boston | City, STATE,
Sold hotel guestrooms groups, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits.
Develop and maintain relationships with key clients in order to produce group business.
Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
Respond quickly to guest requests in a friendly manner.
Follow up to ensure guest satisfaction
05/2000 to 2001Human Resources CoordinatorThe Westin Waltham Boston | City, STATE,
Supported human resources staff with new hire orientation, employee benefit enrollment, and monthly departmental meetings.
Education
Expected in 2000Bachelor of Arts | ManagementLesley College, Cambridge, MAGPA:
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