SENIOR VICE-PRESIDENT AND CHIEF INFORMATION OFFICER
Strategized with various areas of business to develop a proof of concept with an international financial company headed by a world-renowned Nobel Peace Prize winner to establish the principle of micro-lending for low income, immigrant families
Senior Vice-President and Chief Information Officer, 01/2009 to CurrentGoodwill Industries of Greater NY and Northern NJ, Inc － Astoria, NY
Industry expert in a wide variety of technology systems, business applications and IT service management. Primary focus: Network Security and IT Operational Management using the fundamentals of scalar design/architecture and business process improvement. Create "living" technology that supports strategic vision and goals, as well as growing customer needs.
Instituted a technology roadmap to guide the IT department with proper business alignment to create measurable, efficient and sustainable technology for Goodwill's various business verticals - Retail and eCommerce, Employment and Contracts, Mission Services.
Outsourced selected portions of the IT process to facilitate the development of additional operational efficiencies to improve the technology infrastructure.
Designed and collaborated with architects, engineers, and industry technology leaders in the build and operation of Second Generation Data Centers and collocated sites.
Designed a Business Continuity strategy that incorporates all critical aspects of the business to ensure the business remains solvent in the event of service interruption or significant business disruption.
Improved IT spend through proper fulfillment and procurement process provisioning - CapEx and OpEx improvements realized to ease the associated costs of technology growth.
Proper sourcing of selected areas of the IT business process through staff augmentation, outsourcing, in-sourcing and near-shore opportunities to improve IT effectiveness and service delivery.
Provided guidance and expertise on various panels, as well as interviewed by various media outlets and corporations for case-studies and dialogues around strategic IT - CIO magazine, Fierce CIO, CIO Zone, Enterprise Mobility, Enterprise CIO Forums, CIO Summit, CDW, CDM, Cisco, Splashtop, VEEAM, Airwatch, Quantum Technologies, ZDNet.
Vice-President, Information Technology, 01/2005 to 01/2009Goodwill Industries of Greater NY and Northern NJ, Inc － Astoria, NY
Designed a system to overhaul the entire information gathering and distribution process through the use of portal technology. Streamlined operations and in doing so foster an atmosphere of empowerment and accountability using the principles of Enterprise Resource Planning. Outsourced selected portions of the IT process to facilitate the development of additional operational efficiencies to improve the technology infrastructure, reduce costs, improve effectiveness and sharpen internal focus on development activities.
Developed a Managed Print Service (MPS) program with a Multi-Function printer network to produce copy, print, email, e-file and scan at stations within key departments as part of a preliminary Document Management System. The MPS significantly reduced costs for developing print materials over traditional copy machine equipment as the ROI was seen within months versus years.
Strategized with various areas of business to develop a proof of concept with an international financial company headed by a world-renowned Nobel Peace Prize winner to establish the principle of micro-lending for low income, immigrant families.
Authored a case study to review non-profit technologies. This study was based on a review of industry leading technologies in comparison to Goodwill's Retention Policy as it related to the Disaster Recovery Policy/Business Continuity Plan. Realized a 43% savings over the cost of the equipment.
Technology Visionary - Developed the ROI, gained approval and then guided the development and subsequent re-development of a homegrown case management application to improve the future state of Mission Service and Employment business verticals. This application has been a proven leader among competitors.
Technology Visionary - Engineered the platform to support Goodwill's first Blade Server and Data De-duplication technology, as well as server virtualization, to increase performance and availability while reducing management overhead - the fore-runner to some of the technologies widely used by Fortune 100 companies from that time until now.
Manager/Senior Network Engineer, Information Technology, 01/2001 to 01/2005Goodwill Industries of Greater NY and Northern NJ, Inc － Astoria, NY
Challenged to secure and improve reliability of wide area network and all future business expansions sites.
Chief Architect - Designed and implemented corporate-wide, platform-independent, Personal Information Manager (PIM) with Microsoft Exchange\Outlook to replace Novell based Pegasus email system.
Strategic Visionary - Chief Architect - Designed and Implemented the process of a tiered in-place migration from Novell NetWare to MS Windows: transitioned from Netware Directory Service to Microsoft Active Directory Service, migrated user and group accounts, transitioned from Novell based WAN to an Active Directory Domain Forest, migrated file and print services, redesigned proprietary databases.
Responsible for overall performance and availability of all aspects of the network.
Analyze network and design upgrades/changes as needed.
Assess the company's current and future network needs using scalable systems.
Responsible for all aspects of E-mail group.
Oversee the design, development, release, and maintenance of e-mail application systems.
Responsible for all aspects (software and hardware) of organization's network systems.
Recommend, implement, and maintain network architectures (LAN and WAN).
Assist in the development and maintenance of network communications.
Use knowledge of LAN/WAN systems to help plan and install internal and external networks.
Test and evaluate network systems to eliminate problems and make improvements.
Network Administrator, 01/1997 to 01/2001Goodwill Industries of Greater NY and Northern NJ, Inc － Astoria, NY
Install, configure and maintain organization's network.
Build networks and maintain external and internal web presence; administer the networks.
Perform system backups on its internal and external web network servers.
Design and support server systems and supporting software.
Support, monitor, test and troubleshoot hardware and software problems pertaining to LAN.
Install, configure and repair workstations.
Provide end users support for all LAN-based applications.
Bachelor of Arts:GeographyState University of New York at Stony Brook － Stony Brook, New York, US, CERTIFICATIONS & AFFILIATIONS Bachelor of Arts - Sociology Bachelor of Science - Biochemistry Associates - Geography State University of New York at Stony Brook, Stony Brook, New York
Microsoft Certified Systems Engineer
Certified Information Systems Security Professional
Certified Ethical Hacker (CEH) v8
Information Technology Infrastructure Library Foundations
Goodwill Industries International, Executive Development Program Graduate
Mobile Enterprise Executive Panelist
Gartner Summit Panelist
Enterprise CIO Forum Contributor
Wall Street Journal CIO Contributor (Candidate)
Business Continuity, Technology Infrastructure, File, Lan, Architecture, Business Process Improvement, Cdm, Cisco, Contracts, Ecommerce, Fulfillment, Network Security, Opex, Process Improvement, Procurement, Provisioning, Retail, Retail Marketing, Security, Case Management, Copy Machine, Disaster Recovery, Document Management, Enterprise Resource Planning, Increase, Lending, Operations, Roi, Server Virtualization, Virtualization, Active Directory, Databases, Directory Service, Engineer, Exchange, Lan/wan, Maintenance, Microsoft Exchange, Netware, Novell, Outlook, Backups, Its, Network Administration, Workstations, Certified Information Systems Security Professional, Cissp, Information Technology Infrastructure Library, Itil, Journal, Systems Engineer, Systems Security, Biochemistry