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Senior Therapy Access Manager Resume Example

Resume Score: 80%

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JC
SENIOR THERAPY ACCESS MANAGER
Summary

Caring, hardworking and service-oriented Nurse and Therapy Access Manager with more than 15 years of nursing experience and 10 years experience with Pulmonary Arterial Hypertension (PAH) and Reimbursement. Well-versed in offering evidence-based, compliant, therapeutic care for patients dealing with PAH including getting reimbursement and access to medications. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to HCP's servicing PAH patient populations.

Skills
  • Strong communication
  • Strong emotional intelligence
  • Critical thinking skills
  • Results oriented
  • Strong relationship building skills
  • Organized and responsible
  • Compliant
  • Positive
  • Able to collaborate with cross functional teams both internally and externally
Experience
Actelion Pharmaceuticals | South San Francisco, CASenior Therapy Access Manager12/2014 - Current
  • Education to Health Care Providers (HCP's) and their staff to navigate the payor approval process for prescribed Actelion therapies
  • Education on payor policies to the HCP's and their staff
  • Communicate and collaborate with both internal and external share holders to identify and resolve trending issues regarding patient access
  • Training Liaison Role: responsibilities included training and on-boarding new hires, leading training sessions regarding new resources/projects for all Therapy Access Managers (TAM's), leading workshops regarding payor policies, disease state as it relates to patient access
  • Marketing Liaison Role: which included responsibilities such as creating new pieces for the TAM's to educate offices on reimbursement processes and disease state as it relates to patient access, educate TAM's on new pieces through in-services and workshops. The projects I worked on specifically are the PAH Backgrounder piece, The Actelion Prescription Journey piece and the TAM Compendium Binder. I am currently working on an a Appeal piece. These projects require multiple in-person meetings, collaboration with other liaisons as well as the TAM team, legal and compliance and our training department. It also requires additional training to the TAM's to educate them on how to showcase the pieces to their accounts.
  • Additional projects include: assisting management in the development of the new TAM Rules of Engagement, educating the TAM's on all resource materials including the TAM Compendium. This includes creating the binder, reviewing all pieces available, upkeep of current pieces within the binder and communication to the TAM team on any and all changes.
  • Honors and Accolades within Actelion include: winning Shining Star within my first year of employment, promoted to Senior Therapy Access Manager in 2015 and multiple recognition awards for projects or work accomplished.
South Denver Cardiology Associates | Littleton, COClinical Lead Nurse12/2010 - 12/2014
  • Lead RN for 9 clinical nurses: Responsibilities included daily assignments, managing schedules, training of new hires, performance reviews and hiring of new RN's.
  • Clinical Coordinator for SDCA PAH clinic: Responsibilities included establishing and growing the program, collaborating with multiple physicians, scheduling patients, implementing physicians orders, close follow up of patients, education on disease state and medications, lead all reimbursement for all medications and testing including prior authorizations and appeals, collaboration with specialty pharmacies to ensure patient access
  • Additional projects include: I was a professional speaker for multiple pharmaceutical companies in regards to PAH.
  • Acted as Interim Clinical Supervisor while my supervisor was on maternity leave. Duties included: issue resolution for all physicians, nurses and medical assistants, scheduling, performance reviews and patient advocate.
Rocky Moutnain Heart Associates | Wheat Ridge, CORegistered Nurse06/2006 - 12/2010
  • Perform telephone triage for outpatient cardiac clinic with 10+ cardiologists
  • Assist physicians with Nuclear Stress Testing and other in office testing
  • Assess patients with acute symptoms in office
Swedish Medical Center | Englewood, CORegistered Nurse06/2004 - 06/2006
  • Working on the Neuro Science/ENT unit of a nationally Accredited Stroke Center
  • Performed relief charge duties for up to 6 RN's on a 31 bed unit
  • Excellent Critical thinking and neuroscience assessment skills
  • Cerftifications indcluded, EKG, NIHSS and BLS
Education and Training
University of Colorado Denver | Aurora, COBachelor of Science in Nursing06/2004includedCertificationsMountain
  • Vice President of Colorado University Student Nurses Association
  • 3.6GPA- Graduated Cum Laude
Professional Development
  • Attended multiple classes offered at home office in San Francisco
  • Obtained a mentor with the goal of developing into management
  • Assisted in the hiring process of new TAM's which included CV/Resume reviews along with interviews
  • Continue to renew nursing license through obtaining continuing education credits
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Resume Overview

Companies Worked For:

  • Actelion Pharmaceuticals
  • South Denver Cardiology Associates
  • Rocky Moutnain Heart Associates
  • Swedish Medical Center

School Attended

  • University of Colorado Denver

Job Titles Held:

  • Senior Therapy Access Manager
  • Clinical Lead Nurse
  • Registered Nurse

Degrees

  • Bachelor of Science in Nursing

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