Senior Technician Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Results-driven, skilled Senior Technician focused on achieving success and increased productivity through improvements in operations, quality, safety and administration. In depth knowledge of GMP and FDA regulations.


SAP software

Microsoft Office: Excel, Outlook, PowerPoint, Word

Strategic Planning

Process and Operations improvement

Cost Reductions


Compliance with GMPs

Dedication to product quality

Experienced in production scheduling

Knowledgeable of quality control standards

Certified Forklift Operator


Improved cleaning practices and quality of production process tanks.

  • Sought outside vendors to install clean in place system into production tanks for increased cleaning results and implementing higher quality cleaning practices to drive potential future business.
  • Also, decreased cleaning time and cost of water usage.

Improved employee safety during blending process.

  • Interacted and assisted with PMUSA engineers to implement safe material handling during blending process, which helps production personnel handling 50 or more pounds of material without injury.

Repaired and enhanced quality of process equipment for production.

  • Located outside vendor to mechanical cleaned and electrpolished interior and exterior of production tanks with mineral buildup, flavor residue, and rust.
  • Prevented quality issues in blended flavors.
  • Maximized efficiency with more production tanks in service.

Maximized efficiency in filtering blends for production.

  • Purchased a portable filtering system to filter blended flavors that did not pass quality inspection.
  • Decreased filtering blend process from 1-2 days to 1-2 hours and less production personnel.

Modified safety, quality, and maximized production in flavor blending completion time and QA sampling.

  • Purchased steam hotbox to melt raw ingredients for production and QA sampling.
  • Decreased time in completion of blends and QA sampling.
  • Improved safety of handling heated materials and prevention of contamination from previous melting procedure.

Elevated employee safety and prevention of accidents in warehouse.

  • Purchased a forklift that was more compatible to warehouse.
  • Decreased damage to racks and pallets stored in warehouse.

Increased accuracy of scale weights during flavor blending process and scale verification.

  • Purchased scale to PC software database to record and store weights during flavor blending production and scale verifications.
  • Improved accuracy and record keeping for internal and external audits.


Peer recognition for contributing to the success of the manufacturing organizations. (Philip Morris USA March 2011)

Recognition for success of Business Continuity plan Phase I.

(Philip Morris USA December 2012)

Recognition for contribution and effort transition from Philip Morris USA to Altria Compounds LLC. (Altria Compounds 2013)

    07/2010 to Current
    Senior Technician Telamon Bethesda, MD,
    • Established and adjusted work procedures to meet production schedules.
    • Coordinated and developed new product design in collaboration with engineering staff.
    • Diligently maintained safety and quality standards.
    • Implemented root cause and corrective actions to remove production constraints and improve product quality.
    • Improved efficiency and productivity by eliminating waste and production constraints.
    • Collaborated with the engineering team to adjust and modify production equipment.
    • Trained, developed and counseled employees to develop a high performing team.
    • Completed key projects on time, on budget and with a high level of accuracy.
    • Optimized scheduling based on deep expertise of machine capacities and equipment.
    • Developed and maintained strong and clear communication and rapport with plant personnel.
    • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
    • Monitored the production processes and adjusted schedules.
    • Monitored and adjusted production processes or equipment for quality and productivity.
    • Planned and laid out work to meet production and schedule requirements.
    • Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
    • Provided direction and trained hourly and salaried personnel by delegating tasks and maximizing efficiency.
    • Produced blended flavors for Altria and other operating companies.

    07/2009 to 01/2010
    Contractor/Laboratory Scientist Rochester General Health System Clifton Springs, NY,
    • Performed filter paper blood spot analysis for a variety of genetic disorders.
    • Interpreted results and evaluated QC/QA.
    • Maintained laboratory equipment and inventory control.
    • Provided customer service and maintained accurate records.
    • Helped implement quality assurance and laboratory safety in compliance with CLIA, HIPAA, and OSHA regulations.
    10/2006 to 11/2008
    Laboratory Technician/Contractor Ucla Health Agoura Hills, CA,
    • Assisted in all facets of sensory research such as smokeless tobacco, flavor compounds, and nicotine studies.
    • Set-up, calibrated, troubleshot, and maintained Olfactometer and Mini-SOM.
    • Provided technical support for R&D scientists by managing and running internal and external research studies and instrumentation.
    • Prepared reagents and solutions
    • Maintained clean laboratory and inventory of laboratory supplies.
    • Analyzed study data and kept accurate records of observations and measurements.
    • Worked on data reduction from Compusense for scientists to review.
    • Kept current with hazardous waste training and knowledge of transporting and disposal procedures for safe handling of hazardous chemicals and materials.
    11/2001 to 05/2006
    Medical Laboratory Technician Cancer Research Center Of Hawaii City, STATE,
    • Used advanced clinical laboratory protocols and sophisticated technology to prepare blood and urine samples and buccal cell suspensions for cryopreservation, analysis, and shipment.
    • Accessioned and processed specimens.
    • Entered and retrieved information from computer database.
    • Collected blood and other biological specimens at participants' homes and other sites needed.
    • Provided the transportation, tracking, and storage of study specimens.
    • Assisted in other laboratory and administrative aspects of clinical research.
    • Helped implement quality assurance and laboratory safety in compliance with CLIA, HIPAA, and OSHA regulations.
    04/1998 to 11/2000
    Student Lab Assistant Center For Disease Control City, STATE,
    • Assisted in osteoporosis research and performed experiments independently.
    • Operated, maintained, and troubleshot HPLC and GC-mass spectrometer.
    • Screened individual urines and detected biochemical bone markers.
    • Maintained a clean laboratory and inventory of laboratory supplies.
    • Prepared reagents, solutions, and pH testing.
    • Maintained a laboratory notebook and accurate records of measurements and observations.
    • Entered and retrieved information from computer database.
    Expected in
    Bachelor of Science: Biology
    Virginia Commonwealth University - Richmond, VA

    Member of Institute of Food Technology (IFT)

    Flavors: Their Creation, Definition, and Use Course Completion (Certificate)

    Sensory Trained


    DOT Certification

    Safe Quality Foods (SQF) Certification

    HACCP Certification

    Forklift Certification

    RCRA (Resource Conservation and Recovery Act) certification



    SAP software

    Microsoft Office: Word, PowerPoint, Excel, Outlook







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    Resume Overview

    School Attended
    • Virginia Commonwealth University
    Job Titles Held:
    • Senior Technician
    • Contractor/Laboratory Scientist
    • Laboratory Technician/Contractor
    • Medical Laboratory Technician
    • Student Lab Assistant
    • Bachelor of Science

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