Senior Technician Resume Example
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Experienced Senior Technician with over 15 years of experience in the field within FuelCell Energy. Beginning with some of the company's earliest production fuelcell installations in Japan and Korea. Looking to use this position as Northern California Business Development Director opportunity to further develop myself, gain new experiences and to grow the company as well as utilize creativity to expand within FuelCell Energy to seek out compatible and changing trends. Good reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements, getting ahead of problems and saving costs where possible and within the bounds of Safety. Diligent, inquisitive, Creative, persistent when needed.
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- Utilized live Pi monitoring for corrective action plans and prevention strategies to improve product reliability. Specifically Water treatment systems to reduce consumable cost and after hour call out reductions
- Implemented and developed job specific safety plans, protecting field service personnel.
- 2016-2019 Served as Acting regional supervisor/team lead for Northern California until restructuring and region consolidation occurred.
- 2016~ Created region specific, internal sharepoint page for Northern California field service. Intent was to aid new field service and to help them Navigate and access daily administrative requirements and site specific information in one place. Linked in company email signature.
- 20005-2009 Interfaced with customers and business partners in Japan and Korea, worked beside and helped train FCJ techs and teammates in partnership as well as Posco Techs as part of new service team in Japan.
- 2005-2009 hired as key person in FCE/FCJ Japan and Korea to oversee all heavy maintenance and module replacements in Korea and Japan to ensure safe and smooth activities.
- Assigned job roles and oversaw performance of instructors with 6 month lesson observations and performance feedback sessions
- Set schedules for teachers.
- Motivated, trained and assigned tasks that could improve overall value to customers
- Increased sales following demo lessons As instructor was often requested and favored many by adult Students, moved into Supervisory role within one year, interfaced with Japanese sales staff to help boost lesson and texts sales.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Investigated client abuse suspicion, service and safety concerns.
- Managed support services and fostered communication among social workers, speech and physical therapists, group home staff and clients.
- Lead Monthly team meetings with all members of client support net, advocates for individuals rights, dreams and desires being met by having creative discussions among family members, therapist and support staff.
- Interviewed clients, families to assess situations, limitations and issues and implement services to address needs.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Determined financial eligibility for State assistance for costly nursing home care or home health care
- Investigate individuals financial picture, look for hidden assets or transfers, work with families to ensure understood legal requirements and limitations in order to receive state funding for individuals long term care.
Currently restoring my first car which is a custom build, currently in progress is lowering the roof five Inch, also restoring two other 70's era German cars to stock.
I enjoy taking creative photos and editing videos of family trips and road trips, at some point I want to upload instructional videos to my youtube channel on custom car modification. Have begun studying for the FAA part 107 for proper Drone piloting.
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Resume Overview
School Attended
- Oklahoma Wesleyan University
- Northern Oklahoma College
Job Titles Held:
- Senior Technician
- Branch Supervisor and Trainer and ESL Instructor
- Case Manager II Develomental Disabilities
- Social Worker I, II Longterm Medical
Degrees
- Bachelor of Science : Behavioral Sciences
Associate of Applied Science : Construction Technology
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