Senior Technical Project Manager resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
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Professional Summary

A well-versed Senior Technical Project Manager offering 10+ years of incremental experience and top-notch expertise when it comes to organizing workflows, solving complex problems, and making accurate decisions that incorporate sound judgment and my analytical strengths. Knows how to build positive relationships with customers and other stakeholders including strong requirement gathering, scope development, and vast coordination capabilities. Highly skilled at overseeing complex and high-value technical projects with excellent planning competency.


● Technical Project Planning Expertise
● Skilled with Agile & Waterfall Project Management Methodologies
● Risk Mitigation Measures
● Project Budget Allocation Expert
● Documentation Management Experience
● Marketing & Strategic Planning
● Quality Assurance & Conflict Resolution
● Cultural Awareness & Listening Skills
● Self-Motivated Professional
● Analytical & Critical Thinking Skills
● Leadership & Relationship Management
● Advanced Knowledge in Jira & Confluence

Work History
12/2019 to Current
Senior Technical Project Manager Fis Winter Springs, FL,
  • Increasing customer satisfaction by 25% annually.
  • Managing four project teams within an Agile environment while realizing their success through the application of SDLC methodologies and exceptional leadership skills.
  • Overseeing the creation, development, and launch of a comprehensive DE&I website for marketing and business professionals that provides information on how to practice inclusive marketing.
  • Developing project plans and managing project scope, timeline, and budgeting by utilizing various methodologies to guide projects from conceptualization to implementation and maintenance.
  • Overseeing a large portfolio of projects, participating in the reporting progress, and influencing positive outcomes for key stakeholders involved.
  • Formulating integration system process flows, business process model plans and data mapping diagrams based on stakeholder specifications, technology surveys and one on one interviews.
  • Gathering project requirements through interactions, meetings and walkthroughs with potential application users and developing business documents, functional requirements, and user mockups.
  • Monitoring contracts and service level agreements to identify potential risks and implement mitigation actions to better protect the development process from unforeseen delays and costs.
  • Collaborating with business users, technical teams, database administrators and testing teams during kickoff meetings in addition to joint application designing and planning sessions to validate requirements.
  • Producing customized reporting to keep both client and management in the loop with latest information.
01/2013 to 12/2019
Senior Project Manager Northwell Health Yonkers, NY,
  • Delivering 95% of projects on time and within the specified budget.
  • Increasing customer retention by 30% and increasing profitable company sales by 10%.
  • Setting realistic milestones, leading teams to reach targeted goals and achieving desired results.
  • Utilizes excellent written, verbal communication and presentation skills.
  • Communicates with both technical and business experts with the ability to establish and deliver in conjunction with a set of clear, measurable goals.
  • Managing accounts for clients in the realms of technology and life science industries including media, digital marketing, creative, technically strategic projects.
  • Creating relevant pitch decks, business proposals, responses to RFPs and comprehensive statements of work.
  • Providing thorough project scopes, deliverables, and milestones for successful project implementation.
  • Identifying project staff needs and working with resource managers to properly address the task.
  • Leading project kickoffs, status meetings and continuously communicating with all key stakeholders.
  • Monitoring overall project scopes, critical paths, identifying potential bottlenecks and making all required schedule adjustments.
05/2006 to 01/2013
Project Manager Colliers International Pleasant Grove, UT,
  • Increasing overall user satisfaction by 85% and increasing profit share by 15%.
  • Establishing QA processes that involve an increase in software updates from once a year to four times a year.
  • Managing and motivating up to three developers at a time.
  • Prioritizing complex projects that span multiple teams in geographically disparate locations.
  • Working with multiple cross-functional stakeholders on a global scale with the ability to develop and manage relationships at all levels.
  • Providing accurately detailed project scopes and technical specifications.
  • Verifying the quality of deliverables and conformance to meet specifications before submitting the final product to clients.
  • Collaborating with project members to identify and quickly address problems.
  • Building successful project plans that cover objectives, resources and staffing to meet schedules.
  • Investigating and correcting any escalated project related problems.
Expected in 2021
Master of Business Administration / MBA: Business Administration
University Of Illinois At Urbana-Champaign - Champaign, IL

Member, Beta Gamma Sigma

Expected in
Bachelor of Arts: Political Science
University Of Vermont - Burlington, VT,
  • Technical Project Planning Expertise.
  • Skilled with Agile & Waterfall Project Management Methodologies.
  • Risk Mitigation Measures.
  • Project Budget Allocation Expert.
  • Documentation Management Experience.
  • Marketing & Strategic Planning.
  • Quality Assurance & Conflict Resolution.
  • Cultural Awareness & Listening Skills.
  • Self-Motivated Professional.
  • Analytical & Critical Thinking Skills.
  • Leadership & Relationship Management.
  • Advanced Knowledge in Jira & Confluence.
  • Software Development Processes & Methodologies, University of Minnesota.
  • Software Development Processes & Methodologies, University of Minnesota
  • What is Data Science? IBM
  • Value Chain Management Specialization, Gies College of Business
  • Business Analytics Specialization, Gies College of Business
  • Introduction to R for Finance, DataCamp
  • Time Series Analysis in R, DataCamp
  • Forecasting in R, DataCamp.
  • ARIMA Models in R, DataCamp
  • Introduction to Portfolio Analysis in R, DataCamp

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Resume Overview

School Attended

  • University Of Illinois At Urbana-Champaign
  • University Of Vermont

Job Titles Held:

  • Senior Technical Project Manager
  • Senior Project Manager
  • Project Manager


  • Master of Business Administration / MBA
  • Bachelor of Arts

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