senior technical program manager resume example with 20+ years of experience

Jessica Claire
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Senior Technical Program Manager, 10/2011 to Current
MastercardSeattle, WA,
  • Drove multi-million dollar global initiative program to create new digital brand experience for Synopsys and its many external web properties.
  • Developed data ingestion pipelines and built integrations between various CRM and ERP platforms like Eloqua, Marketo, Adobe Analytics and MDM hub that helped promote brand awareness and predicted future customer demands.
  • Hired developers and led cross functional teams to develop and successfully migrate business application to AWS and Azure public cloud leading to over 70% increase in unique visitors and overall 50% increase in leads.
  • Directed cybersecurity efforts and executed security audits regularly.
  • Supervised team of cloud and data engineers for development, documentation, and distribution of policies and procedures related to the engineering, operation, and maintenance of cloud systems.
  • Managed a global strategic partnership team (data scientists, analysts, data warehousing PMs) that developed digital targeting, insights and reporting for an annual $ 700M business for Synopsys.
  • Led IT M&A and integration activities that span multiple domains including Infrastructure, SaaS, Access and Identity and employee communications.
Senior Software Engineer, 01/2010 to 10/2011
YodleeBerwyn, PA,
  • Developed custom enterprise-wide workflow applications and updates throughout SDLC, including analyzing business requirements, developing technical specifications, planning, coding, testing implementation, and QA.
  • Drove various administration tasks ranging from content migration and delivery of content from authoring servers to public domain site leading to an improvement in the business process.
  • Built microservices for data integration across Salesforce, SAP and Marketo.
  • Designed and implemented a solution for the overall application and system architecture Features include Active Directory integration (SSO), Targeting, Personalization, Workflow, Solr Search integration.
  • Created procedures for system monitoring, recovery, backup and optimization.
Senior Software Engineer, 08/2008 to 12/2009
YodleeRaleigh, NC,
  • Migrated existing 32-bit physical SQL server cluster to 64-bit SQL server on vSphere cluster (virtualized) thus achieving scalability, faster response time & durability.
  • Developed custom scripts to migrate SharePoint content, configuration, Search and Admin database to new 64 bit 4 VCPU VM’s on vSphere 4.0.
  • Liaison between IT, Windows Server Admin, and storage teams.
  • Guided, coached, and enforced technical best practices across onshore and offshore resources working with external agencies and internal resources.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
Software Engineer, 06/2000 to 08/2008
Argo DataMemphis, TN,
  • Software development lead and technology consultant for various engagements across top tier clients in the financial and energy service sector.
  • Lead Developer for custom management solutions to assist organizations with improving corporate governance and enhance business performance.
  • Outlined and designed an enterprise knowledge portfolio software built on Microsoft .Net and SQL Server platform to perform resource & capacity planning, collaboration and forecasting of the company's IT investments.
  • Led multiple development teams to develop business to business exchange of trade settlements for oil and natural gas energy startup.
  • Orchestrated efficient large-scale software deployments, including testing features and correcting code.
Bachelor of Science: Computer Science And Technology, Expected in 01/1998 to Yeshwantrao Chavan College of Engineering - Nagpur, India,

Software Technical Program Manager with more than 20 years of experience in software development, design, management, implementation, and project leadership. Has demonstrated experience in building, managing and mentoring geographically dispersed software development teams. Consistently displays the ability to set product vision, architectural direction, plan, and deliver projects on time. Adept at orchestrating multiple initiatives simultaneously and shifting focus to address evolving priorities.

  • Google Cloud Platform Fundamentals: Core Infrastructure - Coursera
  • Modernizing Data Lakes and Data Warehouses with GCP - Coursera
  • Layered, Microservices, Pipeline, Cloud Native Application Development
  • Methodologies: Waterfall, Agile, Scrum
  • Technologies: Java, Python, Asp.Net, Apache Spark, Kafka, ETL, Queues
  • Data Store: Elastic Search, Redshift, DOMO
  • CI/CD: Docker, Git,
  • CMS: SharePoint, Adobe Experience Manager
  • Marketing Automation: Eloqua, Marketo
  • Tracking tools: JIRA, Product plan, Wrike

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Resume Overview

School Attended

  • Yeshwantrao Chavan College of Engineering

Job Titles Held:

  • Senior Technical Program Manager
  • Senior Software Engineer
  • Senior Software Engineer
  • Software Engineer


  • Bachelor of Science

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