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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Experienced, versatile, and dedicated IT professional with a proven record of taking on difficult assignments and building efficient, productive teams resulting in numerous successful implementations.  Process improvement focused and determined to deliver high-quality results with all stakeholders in mind.
Highlights
  • Process improvement driven
  • Troubleshooting and problem solving
  • Compliance and regulatory knowledge
  • Risk management
  • Team building
  • Budgeting


  • Collaborative
  • Quality focused
  • Budgeting and resource management
  • Large-scale project implementations
  • Data integration 
Accomplishments
  • Lead development team responsible for the largest conversion in the payments industry.
  • Have consistently built teams from the ground up to become efficient, productive, and quality driven teams on both, the TS1 and the TS2, platforms.
  • Championed the design and roll-out of the OurSME knowledge repository currently being used for technical documentation across all applications at TSYS.
  • Successfully tuned TS1 Posting application to reduce re-postings from two or more per month to less than two per year.
  • Eliminated a multitude of hardcoding on the TS1 platform by introducing bank and account level options.
  • Lead team that rewrote statement messaging system on TS1.
  • History of process improvements across multiple applications and platforms.
Experience
Senior Technical Consultant, 11/2016 to Current
PerficientHouston, TX,
  • Responsible for implementation of new mainframe development projects on the Core TS1 Platform.
  • Currently serves as Development Lead on Marketing development projects on the TS1 and TS2 Platforms.
  • Provide senior technical support for both internal business and technical staffs and to external client implementation teams.
Sr Director, 10/2004 to 10/2016
Arizona State UniversityTempe, AZ,
  • Lead team of technical resources responsible for the gap development for new clients onboarding to TSYS and certain strategic development assignments, on both the TS1 and TS2 platforms.
  • Lead development team responsible for the largest conversion in the history of the payments industry.  
  • Lead development team responsible for implementation of the Strategic Debit product.
  • Championed the roll-out of the OurSME knowledge repository used for technical documentation.  This was the first on-line technical documentation tool used at TSYS.
  • Successfully converted Cap One onto their customized TS2 platform.
  • Prepared yearly budget for the Cost Centers.

 

 
 

 

 
Sr Director, 02/2002 to 08/2004
Arizona State UniversityTempe, AZ,
  • Managed team of up to 105 technical team members responsible for the Posting and Statements application development on both the TS1 and TS2 platforms.
  • Lead technical team that successfully rolled out the Dialogue statement software on the TS2 Consumer platform.
  • Prepared yearly budget for the Cost Centers.
Sr Director, 01/2001 to 01/2002
Arizona State UniversityTempe, AZ,
  • Managed team of up to 55 technical team members responsible for the Posting and Statements application development on the TS1 platform.
  • Successfully tuned TS1 Posting application to reduce re-postings from two or more per month to less than two per year.
  • Replaced a multitude of hardcoding throughout the posting and statements applications with bank and account level options.
  • Prepared yearly budget for the Cost Centers.
Director, 06/1995 to 2001
Bmo HarrisOakbrook Terrace, IL,
  • Managed team of up to 55 technical team members responsible for the Posting and Statements application development on the TS1 platform.
  • Lead team which developed the StrateCom statements messaging software which is currently being used as the primary messaging software for TS1 clients.
  • Enhanced promotional pricing product to handle all promotional type transactions for retail clients on the TS1 platform.
  • Prepared yearly budget for the Cost Centers.
Associate Director, 1993 to 05/1995
Loyola University Of Chicago IncChicago, IL,
  • Managed team of up to 60 technical team members responsible for the Cards, Posting and Statements application development on the TS1 platform.
  • Prepared yearly budget for the Cost Centers.
Project Lead\Project Manager, 07/1998 to 12/1992
TSYS - TS1 Posting And StatementsCity, STATE,
  • Managed team of up to 50 technical team members responsible for the Posting and Statements application development on the TS1 platform.
  • Successfully streamlined many of the TS1 posting processes, eliminating the need for hardcoding and processing errors due to coding changes.
  • Redesigned and implemented  a reissue module to be executed within the posting process which eliminated the need for additional time that the cardholder masterfile needed to be closed for reissue processing each month.
  • Prepared yearly budget for the Cost Centers.
Education
Bachelors of Science: , Expected in May 1984
Columbus State University - Columbus, GA
GPA:
Skills
Applications development, budgeting, large-scale implementations, data integration experience, messaging, strategic development, troubleshooting and problem solving, Assembly Language knowledge, Cobol, CICS, Microsoft Office Suite.

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School Attended

  • Columbus State University

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Degrees

  • Bachelors of Science

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