SENIOR MANAGER Software Development | Business Analysis and Improvement | Product Development Experienced Multi-faceted Senior Management professional with over 15 years experience in IT(software) and business Project Management and Product Development, and Strategy formulation with a successful track record of leading all phases of diverse technology projects holding Certified Scrum Master (CSM) and MBA credentials.. Excellent track record of leading the execution and delivery of large scale strategic projects with geographically dispersed cross functional teams. Known for being practical, resilient, results-driven, and a strong leader with a reputation of building and training skilled, motivated and productive teams. Analytical business strategist possessing strong ability to analyze data, think strategically and tactically; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. Excellent interpersonal/business communicator capable of leveraging technical, business and financial acumen to communicate effectively ensuring bi-directional information flow stakeholders and their respective teams. Expert in agile, SCRUM, and waterfall project management methodologies. Able to manage through ambiguity large project teams providing high-quality deliverables that exceed timeline and budgetary targets.
Software Development Life Cycle (SDLC) 'Waterfall' and 'agile' methodologies; SCRUM Project and Software Development Management; Program Management (PMBOK); Cross-Functional Team Building and Management; Performance Measurement; Recruiting; Training; Conflict Resolution; Release Management
Strategic Planning; Business Process Management; Business Analysis; Start-ups; Critical Success Factors; Business Process Design/Measurement; Process Improvement; Earned Value Management; Change Management; Trend Analysis; Root Cause Analysis; Cost management; Cost Benefit Analysis; Cost Estimating; Internal Rate of Return; Break Even Analysis; Risk Analysis; Budgets; Forecasting
IT / Software
Services Oriented Architecture (SOA); Process Modeling; Testing/Quality Assurance; Call Flows; Agile Web Development; Agile Programming Methodologies; SCRUM Burndown; Programming: PHP; HTML; C++; Objective C; JAVA; Virtualization; Rational Databases RDBM; Object Oriented Design; Distributed System Network Design; Web Analytics; E-commerce; SaaS; SOAP; Linux, Windows JIRA, Trello
Senior Technical ConsultantLawyer Solutions LLC - Everett, WA
As part of an early stage startup I am responsible for business as well as technical development.
These include contract negotiating between vendors and business partners and the development, product design, and the execution of roadmap and timelines for product development and enhancements.
Brand development, web site traffic growth, web site UI and advertising revenue.
Developed brand strategy and statistics systems.
Managed search engine optimization (SEO) and search engine marketing (SEM) projects to increase leads and website visibility.
Identified and implemented marketing strategies: link building, content development, affiliate programs, and trade show participation.
Implemented Open Web Analytics, identified data needs, set tracking parameters, evaluated data and identified trends adjusting and non-site marketing to increase traffic flow and sales.
Defined and initiated projects, task production team, manage and schedule the performance of components of projects, while working to ensure the ultimate success and acceptance of the program.
General Manager, 01/2014 - 01/2015Sears Holding Corporation - Everett, WA
Through cost benefit analysis, identified skill set weaknesses and instituted comprehensive training programs that broadened teams understanding of customer service and sales objectives thereby increasing net revenues by 6% and staff retention by 80%.
Insured facilities hardware and software management maintaining a 99.9 uptime.
Sr. Project Manager, 01/2010 - 01/2014BOP - Denver, CO
Through effective LEAN principles and JIT initiative increased company's on-time delivery rate from a 38% level to 87% within a 1-year period.
Facilitated and maintained communications between cross-functional work groups, including customers, vendors, and technical staff increasing project awareness to stakeholders by 18%.
Owner/President, 01/1998 - 01/2010Sarron - Seattle, WA
Negotiated multi-million dollar contracts with Fortune 500 companies as well as local, state and federal entities.
Hired and motivated skilled Engineers to design and deliver SaaS for SMB and large scale enterprises business groups; a multi-million dollars software and server investment.
Conceptualized, evaluated critical success factors (CSFs), developed architectural framework and design specifications, managed scope, and assisted in the code development of company's flagship multi-platform software/hardware security following SCRUM methodology.
Analyzed process performance failures and developed design specifications, managed scope and led team to develop customer retention management (CRM) program that contributed to improvement of customer retention from 25.7% to 62.8% and a positive ROI within 9 months.
Managed Using SCRUM principle a culturally and geographically diverse cross-functional team of 45 IT engineers and programmers positioned throughout South East Asia and the United States delivering a statewide telecommunications billing application.