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Senior Store Manager resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Responsible and mature [Job Title] who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. [Job Title] highly successful at meeting daily, weekly and monthly sales goals in a 100% commission sales environment. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Energetic Sales Associate with a solid understanding of the [Product type] industry. Excellent customer service, communication and listening skills with cash management and POS systems experience. Customer-focused Retail Sales Associate with a solid background in [Industry 1], [Industry 2], and [Industry 3] industries. Desires a position as [Job Title]. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Skills
  • Customer service-oriented
  • People-oriented
  • Bilingual in [Language]
  • Detail-oriented
  • Superior organization ability
  • Sales experience
  • Staff training and development

 

  • Goal-oriented
  • Excellent communication skills
  • Friendly demeanor
  • Strong work ethic
Work History
05/2002 to 01/2003
Senior Store Manager Giant Eagle, Inc. Export, PA, India
  • Headed the embroidery department for Sarees.
  • Restructured products, improved merchandising strategies, improved service quality, revitalized sales.
  • Worked closely with production unit stating from the base material to the end product.
  • Launched fashion show on the house.
  • Worked on advertising and promotion strategies.
  • Created employee relations and teamwork.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
01/2001 to 04/2002
Head Designer JCS IMPEX PRIVATE LIMITED City, STATE, India
  • Worked in full capacity by creating, redesigning, revitalizing, organizing embroidered textiles.
  • Introduced innovative base fabrics like hand-woven fabrics for embroidery.
  • Worked closely with the production unit.
  • Improved design concepts through research.
  • Increased sales/ profit, reduced manufacturing costs, increased market share by introducing new products and services.
  • Improved employee relationships and teamwork.
  • Established good and strong communication and relation with the clients.
  • Recommended merchandise to customers based on their needs and preferences.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
05/1999 to 2001
Assistant Store Manager/Designer Exodus PVT LTD City, STATE, India
  • Exodus is an export firm for kids clothing.
  • Design garments and assisted in manufacture of sample pieces.
  • I was absorbed by this company on Campus.
  • Worked with in-house production as well as contractors.
  • Participated in buying and creation of merchandise that anticipates styles and trends, while meeting the need for fast transitions in style and pricing.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.
  • Prioritized helping customers over completing other routine tasks in the store.
Education
Expected in 1993
GED: Higher Secondary Education
Bholananda National Vidyalaya - Kolkata, India
GPA:
Expected in 1996
Bachelor of Arts: English Literature
Victoria College Institution - Kolkata, India
GPA:
English
Expected in 1 1
:
Victoria College Institution - ,
GPA:
78-B, Acharya Prafulla Chandra Rd, Sealdah, Raja Bazar, Kolkata, West Bengal 700009 Fashion And Textile Designing Bhawanipur Education Society
Expected in 1 1998
Textile Designing and Fashion Technology NIFT KOLKATA(1999-2000) National Institute of Fashion Technology Plot-3B, Block-LA, Near Water Tank, Sector III:
Lala Lajpat Rai Sarani - Bhawanipur, West Bengal 700020
GPA:
Accomplishments
  • Proven ability to attract, select and develop a team and hold individuals accountable for performance, practice, etc.
  • Ability to function as a role model, ensuring that the client remains the top priority.
  • Ability to organize, delegate, prioritize, meet deadlines and follow-up on activities.
  • Leadership ability to respectfully challenge and motivate a team.
  • Knowledge of visual standards and techniques and ability to implement and substitute within visual guidelines Communication: Own strong verbal and written communication skills.
  • Business Analysis: Ability to forecast and analyze business trends and manage payroll expense in order to maximize performance.
  • Extra Curricular Activities 2011-2012.
  • Worked in full capacity as the Cultural Director of Indian Association Of Virginia(IAVA.US).
  • Performing the roles of communicating with the Indian Society, Scheduling and Supporting Numorous Cultural Events lile Festival Of India, Panjabi Mela, Independence Day Celebration, Asian Festival and many more.
  • Still an active member and consultant.
  • 2007-2014.
  • Member of Greater Richmond Bengali Association (GRBA).
  • Duties Plans, coordinates and promotes community arts and heritage programs and events.
  • Prepares agenda minutes, and attends all meetings of the Arts Advisory Board Coordinates performances at the community facilities.
  • Markets and promotes public events that occur at the amphitheater and other community facilities.
  • Supervises technicians during public performances.
  • Researches and updates current cultural and heritage program resources and interests within the community.
  • Prepares and issues appropriate public information material like brochures, posters and flyers.
  • Books and contracts with artists for performing.
  • Assists with marketing, fundraising and partnership programs.
  • Solicits volunteer support and coordinates volunteer schedules.
  • 2013 (Nov-March) Volunteered as acting manager to The Curry House, an Indian Restaurant.
  • Hosted a successful New Year Party on the venue with over 500 guests.
Certifications
Skills
advertising, clients, Designing, employee relations, Fashion, fast, market, merchandising, 2000, organizing, pricing, profit, promotion, quality, research, sales, teamwork

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Resume Overview

School Attended

  • Bholananda National Vidyalaya
  • Victoria College Institution
  • Victoria College Institution
  • Lala Lajpat Rai Sarani

Job Titles Held:

  • Senior Store Manager
  • Head Designer
  • Assistant Store Manager/Designer

Degrees

  • GED
  • Bachelor of Arts
  • Textile Designing and Fashion Technology NIFT KOLKATA(1999-2000) National Institute of Fashion Technology Plot-3B, Block-LA, Near Water Tank, Sector III

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