A highly organized and friendly professional experienced in establishing long-term relationships with clients, co-workers and outside resources. Strong leadership skills which allows me to prioritize, delegate tasks, and make sound decisions quickly. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Energetic self-starter with strong communication skills; work well independently or on a team.
Summary of Qualifications
Strong leadership abilities
Recruiting and selection techniques
Highly responsible and reliable
Sales / Contract negotiations
Creative problem solving
Strong attention to detail
MS Office proficiency
Senior Staffing Supervisor December 1995 to June 2016KELLY SERVICES, INC － Owosso MI / Flint, MI
Managed all phases of recruitment including resume sourcing, screening, interviewing, hiring/on boarding, training, testing, orientations, salary negotiations, resolved problems and managed employee relations.
Conducted reference and background checks on job applicants.
Provided customers with employees to fill their staffing needs by conducting candidate searches, provided resumes and scheduled interviews for customers.
Assisted management with presentations for business reviews.
Managed all filled job orders for customers which included conducting quality checks, investigated customer/employee complaints, counseled/coached employees, resolved billing issues and workplace safety issues.
Supported client and associate relationships.
Communicated the duties, compensation, benefits and working conditions to all potential candidates.
Managed and resolved associate payroll issues.
Assistant Cashier / Main Office Manager June 1977 to September 1995CHEMICAL BANK － Owosso, MI
Managed all tellers and the daily operations of the Main Office location.
Assisted with the interview process and selection of new tellers.
Completed performance assessments.
Advised customers with investment opportunities, opened various types of new accounts, handled customer concerns/complaints and was accountable for the banks IRA program and IRA year end reporting.
Pharmacy Assistant November 1974 to May 1977WALGREENS / PLAZA DRUG － Owosso, MI
Assisted Pharmacist in filling prescriptions, customer service and inventory control.
Balanced sales and cash reports which included preparing all bank deposits.
Stocked shelves with new inventory
Owosso High School
Principles of Banking * AIB
Marketing and Sales
Completed numerous classes during employment with Kelly Services (Kelly Learning Center)