Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Profile
Professional experience with a background in human resources, staffing, accounting, insurance, and sales development Extensive background in HR, including employee recruitment and retention, staff development, conflict resolution, benefits and compensation, HR records management, and HR policies development. Extremely flexible, positive, organized, and motivated with excellent leadership and communication skills Ability to thrive in fast paced environments that involve managing multiple tasks simultaneously Extremely flexible, positive, organized, and motivated with excellent leadership and communication skills Ability to thrive in fast paced environments that involve managing multiple tasks simultaneously Proficient in Microsoft Word, Excel, PowerPoint, Access, Outlook, ADP Payroll/HRIS, Quick books
Skill Highlights
  • Human resources
  • Employee relations
  • Negotiations expert
Core Accomplishments

Operations Management:

  • Managed [operation].
  • Handled all functions related to [program].

Staff Development:

  • Launched well-received program of professional development courses for all staff.
  • Mentored and coached employees resulting in a 12% increase in productivity.

Human Resources:

  • Spearheaded new [program] program which increased retention.

Professional Experience
04/2013 to Present
Senior Staffing Consultant/ Office Manager Express Employment Professionals City, STATE,
  • Interview and pre-qualify candidates for contract and permanent employment in administration, accounting and labor positions Negotiate wages, terms and conditions of employment with candidates and gain a commitment from candidates for professionals Administer testing, conduct reference checks, drug tests and facilitate candidates through the interview cycle Attend events, networking, career fairs and promoting career opportunities to graduates Work with Client Companies to identify top accounts, target skill sets, key market opportunities to recent graduates Manage contract employee on assignment, resolve contract issues, administer performance coaching and present corrective action and implementation to management.
  • Develop recruiting strategies to identify ideal candidates.
11/2009 to 04/2013
Office Manager/ HR Generalist Neon Works, Inc City, STATE,
  • Recruited, interviewed and selected employees.
  • Planned & conducted new employee orientation to Foster positive attitude towards company goals.
  • Planned & carried out policies relating to all phases of personnel positions Research, investigate and report all employee relations issues to include sexual harassment, timekeeping issues, EEOC claims, unemployment claims, etc Manage records of insurance coverage, pension's plans and personnel transactions, such as payroll, taxes, new hires, orientation, and terminations Provide coaching and counseling to all levels staff Managed all employees, handled all scheduling, customer service Dealt with worker comp and safety meetings Coordinate full-cycle recruiting efforts for management Research & implement new & innovative recruiting ideas including the use of social media, free advertising websites, and open houses to generate applicant flow Sales calls to new businesses, as well as customer contact to existing clients on a weekly basis AP/AR on a weekly basis.
01/2005 to 12/2008
Office Manager/HR Jerseyville Pain Management Center City, STATE,
  • Processed new hire paperwork - requested physicals, drug screens, driving records, ordered background verifications, conducted reference checks, prepared offer letters and assisted with interviewing New Employee Orientations and meetings Coordinated paperwork with corporate attorney Communicated with applicants, prepared flight and hotel arrangements and visit agendas Coordinated multiple schedules for interviews, meetings, and presentations Reconciled candidate, vendor, and relocation expenses for payment, processed internal employee reimbursements through Concur expense manager Wrote and adjusted job descriptions, created new requisitions, processed internal promotions and updated in-house database and applicant tracking system Processed employment verifications.
07/1991 to 07/2002
Part Owner/Manager of Operations Trademark Staffing City, STATE,
  • Temp and Perm Placements in Labor and Clerical Positions Produced an average of 5000 hours per week on Temp Hours Administered all new hire employee benefit paperwork to include medical/dental, 401K plan, FSA plan, etc; Reviewed/reconciled employee benefit claims with self-insured provider, liaison between employee and benefit providers; Managed 401k plan to include employee deferrals/payments, loan payments, employee eligibility/enrollment, etc.
  • Researched compensation data for salaried, exempt positions; Coordinate full-cycle recruiting for plant hourly and salaried positions; implemented a mass hiring job fair to increase applicant flow of hourly plant positions; Conduct onboarding process and orientation program for all new hires; Manage all FMLA/STD claims and worked with third-party administrator; Assist with coaching/mentoring hiring managers on various employee relations issues; Manage all workers compensation claims through third-party carrier, assisted Safety Manager in employee training, safety awareness and investigation of workers comp claims; Maintained RTW program for work comp patients by reviewing patient data with work comp physician Carried out all aspects of running the entire business with silent partner.
Expected in 1991
B S: Business Administration
Lindenwood University - St. Charles, MO
Business Administration

accounting, AP/AR, advertising, attorney, Clerical, coaching, counseling, Client, clients, customer service, database, driving, employee relations, employee training, FSA, hiring, HR, insurance, letters, market, meetings, mentoring, networking, payroll, personnel, policies, presentations, recruiting, Research, Safety, Sales, scheduling, taxes, websites

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Resume Overview

School Attended

  • Lindenwood University

Job Titles Held:

  • Senior Staffing Consultant/ Office Manager
  • Office Manager/ HR Generalist
  • Office Manager/HR
  • Part Owner/Manager of Operations


  • B S

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