Senior Solutions Consultant Resume Example

Maintained the role as a Senior Solutions Consultant while managing and mentoring three Solutions Consultants. Supported them through their own sales cycles while handling internal escalations and keeping my staff educated on the ever-changing product set. Exceeded goals set by leadership each quarter.

Provided the global sales staff with solutions for their customer's unique communications needs. Supported the Nationals Sales Team, Direct Sales Team and Wholesale Division. Collaborated with the proper resources within InterCall to build solutions, present to customers and close business. Advised on the vast product set, tracked down processes and built solutions for Fortune 500 and 1000 customers. Met and exceeded goals set by leadership.

Maintained and increased sales to current account base. Prospected new companies throughout designated territory. Worked with C- level Executives to implement conferencing services from the top down. Coaches conference leaders on how to utilize all of the features and functionalities of each product they use. Demonstrated products and rolled out services to new users. 101% to goal 2008 fiscal year.

Consulted a variety of businesses regarding multi-media advertising campaigns. Worked specifically with customers carrying a delinquent balance and built programs to bring customers current so they can renew advertising. Maintained and increased current account base, focusing on current account growth. Supplemented account growth by prospecting and selling additional new business. Built relationships with gatekeepers and decision makers. Informed client of current market conditions, media impact studies, and demographics. Presented data through casual conversations, presentations, and sales aids. Met goals consistently set by management.

Coordinated promotions between the participant, camera crews, public address announcer and scoreboard operating technicians. Hosted public officials, entertainers and athletes. Scheduled appearances for the Detroit Tigers Official Mascot Paws. Directed pre-game ceremonies (ex. National Anthem and Ceremonial First Pitch). Managed the Detroit Tigers Kid's Club. Developed a cross promotion between the Detroit Tiger's Kids Club and the 14 Metro Detroit Chili's Restaurants.