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Senior Solution Manager Resume Example

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SENIOR SOLUTION MANAGER
Professional Summary
  • Twenty plus years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
  • Demonstrated outstanding Solution Eminence, Client Value Add, Strategic Leadership, and Innovation, all of which are either Won or still In Play. Deals signing for the year 2019 totaled $1.8B.
  • Demonstrated Technical Expertise, Delivery Excellence and Continuous Improvement and Innovations
  • Extensive experience with analysis, design, development, customization and implementation of software applications.
  • Proficient in analyzing and translating business requirements to technical requirements and architecture.
  • Strong Telecom domain skills and development knowledge
  • Experience in leading and managing teams. Handled multiple roles - Senior Solution Manager, Solution Manager /Technical Solution Manager, Solution Architect, Project Manager, Technical Manager, Network Engineer, Systems Engineer, Network Support/Test Engineer and Technical Consultant.
  • Solutioning Gem Award , IBM badges and reorganizations

Skills
  • Highly motivated, personable and curious individual
  • Strong leadership skills
  • Strong communication profile with the ability to engage with stakeholders
  • Strong attention to detail
  • Strong knowledge of information technology solutions, technology trends and IT marketplace
  • Dependable and reliable delivery of work under their own initiative
  • Presentable. Ability to speak persuasively in positive or negative situations
  • Able to work under pressure to meet deadlines. Good organizational, planning & time management skills
Work History
Senior Solution Manager04/2015 to Current
Coupa Software – Austin , TX
  • Analyze client requirements as specified in client provided Request for Proposal to define scope in its entirety
  • Liaise with client and IBM Bid team to gather solution requirements, client expectations
  • Lead research work to structure unique solution for clients involving IBM's value propositions, best practices, new dimension technology offerings, tools, assets, accelerators and methodologies
  • Develop solutions based on Emerging technologies such as AI, Cloud Computing, Security and IOT
  • Map customer requirements to AMS offerings and capabilities
  • Develop high level mapping of offering and capabilities to requirements
  • Lead IBM Solution Shaping Workshop towards deciding overall solution strategy, develop solution strategy/approach that maintains focus on value from client's perspective
  • Design solutions and product positioning in Operation Support Systems (OSS)/ Business Support Systems (BSS), Service Assurance, Fulfillment, Billing
  • Apply expertise of Telecommunications Industry knowledge, deep solution knowledge, extensive delivery experience, IBM's intellectual capital, and subject matter expertise to develop best possible Innovative and Sustainable solution
  • Develop range of financial strategies and pricing models utilizing transaction pricing, ticket based pricing, application level pricing
Solution Manager12/2009 to 04/2015
Hcl Technologies Ltd. – Juneau , WI
  • Build effort estimations, staffing plan using standard estimation methods and tools
  • Prepare solution artifacts
  • Create staffing plan in accordance to solution and collaborate with R&CM team to complete Staffing Template and complete Staffing Risk Assessment
  • Hand-over Staffing Plan mapped to Delivery Leader
    Participate with global team to gather solution requirements and client expectations
  • Participate in solutioning interventions such as shaping, optimization and excellence
Solution Architect04/2006 to 11/2009
Hp Inc – Fountain Valley , CA
  • Responsible for architecting and designing comprehensive solutions that meet business requirements and align with enterprise strategy
  • Facilitate research, design, development, and integration of technology architectures to align. with business strategy, goals, and objectives
  • Own and develop technology road-maps for applications responsible
  • Create and maintain architecture and design artifacts for end-to-end Solution Architecture
  • Implement and drive adoption of leading technology frameworks, standards and tools
  • Influence capability roadmap to include technical upgrades and innovations
  • Facilitate effective meetings, information requirements sessions, advocate compromises and resolve conflicts
Manager -Technical Solution Group 09/2003 to 03/2006
InknowTech – City , STATE
  • Provide Pre Sale Consultancy for clients requirements
  • Customer hand-holding for after-sale installation/support and project management
  • Train Account managers for Products and Technologies
  • Develop new product lines/services based on customer feedback and interaction
  • Interact with Vendors and OEMs for most appropriate products, technology and sizing
  • Build ROI (Return On Investment) models/minimum cost models for common services and solutions
  • Develop Presale Team with requisite certifications, training and capabilities to handle growing organization needs
  • Develop Metrics, Reports and Methodologies for Review of Pre-sales and related activities on weekly/monthly/quarterly basis by organization
Education
PGDBA: Information Technology2011Symbiosis- City
Bachelor of Engineering1994Gulbarga University - City
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How this resume score could be improved?

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Resume Overview

School Attended

  • Symbiosis
  • Gulbarga University

Job Titles Held:

  • Senior Solution Manager
  • Solution Manager
  • Solution Architect
  • Manager -Technical Solution Group

Degrees

  • PGDBA : Information Technology 2011
    Bachelor of Engineering 1994

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