Senior Solution Manager Resume Example
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SENIOR SOLUTION MANAGER
Professional Summary
- Twenty plus years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
- Demonstrated outstanding Solution Eminence, Client Value Add, Strategic Leadership, and Innovation, all of which are either Won or still In Play. Deals signing for the year 2019 totaled $1.8B.
- Demonstrated Technical Expertise, Delivery Excellence and Continuous Improvement and Innovations
- Extensive experience with analysis, design, development, customization and implementation of software applications.
- Proficient in analyzing and translating business requirements to technical requirements and architecture.
- Strong Telecom domain skills and development knowledge
- Experience in leading and managing teams. Handled multiple roles - Senior Solution Manager, Solution Manager /Technical Solution Manager, Solution Architect, Project Manager, Technical Manager, Network Engineer, Systems Engineer, Network Support/Test Engineer and Technical Consultant.
- Solutioning Gem Award , IBM badges and reorganizations
Skills
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Work History
Senior Solution Manager04/2015
to Current
Coupa Software – Austin , TX
Coupa Software – Austin , TX
- Analyze client requirements as specified in client provided Request for Proposal to define scope in its entirety
- Liaise with client and IBM Bid team to gather solution requirements, client expectations
- Lead research work to structure unique solution for clients involving IBM's value propositions, best practices, new dimension technology offerings, tools, assets, accelerators and methodologies
- Develop solutions based on Emerging technologies such as AI, Cloud Computing, Security and IOT
- Map customer requirements to AMS offerings and capabilities
- Develop high level mapping of offering and capabilities to requirements
- Lead IBM Solution Shaping Workshop towards deciding overall solution strategy, develop solution strategy/approach that maintains focus on value from client's perspective
- Design solutions and product positioning in Operation Support Systems (OSS)/ Business Support Systems (BSS), Service Assurance, Fulfillment, Billing
- Apply expertise of Telecommunications Industry knowledge, deep solution knowledge, extensive delivery experience, IBM's intellectual capital, and subject matter expertise to develop best possible Innovative and Sustainable solution
- Develop range of financial strategies and pricing models utilizing transaction pricing, ticket based pricing, application level pricing
Solution Manager12/2009
to 04/2015
Hcl Technologies Ltd. – Juneau , WI
Hcl Technologies Ltd. – Juneau , WI
- Build effort estimations, staffing plan using standard estimation methods and tools
- Prepare solution artifacts
- Create staffing plan in accordance to solution and collaborate with R&CM team to complete Staffing Template and complete Staffing Risk Assessment
- Hand-over Staffing Plan mapped to Delivery Leader
Participate with global team to gather solution requirements and client expectations - Participate in solutioning interventions such as shaping, optimization and excellence
Solution Architect04/2006
to 11/2009
Hp Inc – Fountain Valley , CA
Hp Inc – Fountain Valley , CA
- Responsible for architecting and designing comprehensive solutions that meet business requirements and align with enterprise strategy
- Facilitate research, design, development, and integration of technology architectures to align. with business strategy, goals, and objectives
- Own and develop technology road-maps for applications responsible
- Create and maintain architecture and design artifacts for end-to-end Solution Architecture
- Implement and drive adoption of leading technology frameworks, standards and tools
- Influence capability roadmap to include technical upgrades and innovations
- Facilitate effective meetings, information requirements sessions, advocate compromises and resolve conflicts
Manager -Technical Solution Group 09/2003
to 03/2006
InknowTech – City , STATE
InknowTech – City , STATE
- Provide Pre Sale Consultancy for clients requirements
- Customer hand-holding for after-sale installation/support and project management
- Train Account managers for Products and Technologies
- Develop new product lines/services based on customer feedback and interaction
- Interact with Vendors and OEMs for most appropriate products, technology and sizing
- Build ROI (Return On Investment) models/minimum cost models for common services and solutions
- Develop Presale Team with requisite certifications, training and capabilities to handle growing organization needs
- Develop Metrics, Reports and Methodologies for Review of Pre-sales and related activities on weekly/monthly/quarterly basis by organization
Education
PGDBA: Information Technology2011Symbiosis-
City
Bachelor of Engineering1994Gulbarga University -
City
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Resume Overview
School Attended
- Symbiosis
- Gulbarga University
Job Titles Held:
- Senior Solution Manager
- Solution Manager
- Solution Architect
- Manager -Technical Solution Group
Degrees
- PGDBA : Information Technology 2011
Bachelor of Engineering 1994
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