Senior Solution Manager Resume Example IBM

SENIOR SOLUTION MANAGER

Professional Summary

Twenty plus years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
Demonstrated outstanding Solution Eminence, Client Value Add, Strategic Leadership, and Innovation, all of which are either Won or still In Play. Deals signing for the year 2019 totaled $1.8B.
Demonstrated Technical Expertise, Delivery Excellence and Continuous Improvement and Innovations
Extensive experience with analysis, design, development, customization and implementation of software applications.
Proficient in analyzing and translating business requirements to technical requirements and architecture.
Strong Telecom domain skills and development knowledge
Experience in leading and managing teams. Handled multiple roles - Senior Solution Manager, Solution Manager /Technical Solution Manager, Solution Architect, Project Manager, Technical Manager, Network Engineer, Systems Engineer, Network Support/Test Engineer and Technical Consultant.
Solutioning Gem Award , IBM badges and reorganizations

Skills

Strong knowledge of information technology solutions, technology trends and IT marketplace
Dependable and reliable delivery of work under their own initiative
Presentable. Ability to speak persuasively in positive or negative situations
Able to work under pressure to meet deadlines. Good organizational, planning & time management skills

Work History

Senior Solution Manager04/2015 to Current
IBM – Piscataway, NJ

Analyze client requirements as specified in client provided Request for Proposal to define scope in its entirety
Liaise with client and IBM Bid team to gather solution requirements, client expectations
Lead research work to structure unique solution for clients involving IBM's value propositions, best practices, new dimension technology offerings, tools, assets, accelerators and methodologies
Develop solutions based on Emerging technologies such as AI, Cloud Computing, Security and IOT
Map customer requirements to AMS offerings and capabilities
Develop high level mapping of offering and capabilities to requirements
Lead IBM Solution Shaping Workshop towards deciding overall solution strategy, develop solution strategy/approach that maintains focus on value from client's perspective
Design solutions and product positioning in Operation Support Systems (OSS)/ Business Support Systems (BSS), Service Assurance, Fulfillment, Billing
Apply expertise of Telecommunications Industry knowledge, deep solution knowledge, extensive delivery experience, IBM's intellectual capital, and subject matter expertise to develop best possible Innovative and Sustainable solution
Develop range of financial strategies and pricing models utilizing transaction pricing, ticket based pricing, application level pricing

Solution Manager12/2009 to 04/2015
IBM – Bangalore, KA

Build effort estimations, staffing plan using standard estimation methods and tools
Prepare solution artifacts
Create staffing plan in accordance to solution and collaborate with R&CM team to complete Staffing Template and complete Staffing Risk Assessment
Hand-over Staffing Plan mapped to Delivery Leader
Participate with global team to gather solution requirements and client expectations
Participate in solutioning interventions such as shaping, optimization and excellence

Solution Architect04/2006 to 11/2009
IBM – Bangalore, KA

Responsible for architecting and designing comprehensive solutions that meet business requirements and align with enterprise strategy
Facilitate research, design, development, and integration of technology architectures to align. with business strategy, goals, and objectives
Own and develop technology road-maps for applications responsible
Create and maintain architecture and design artifacts for end-to-end Solution Architecture
Implement and drive adoption of leading technology frameworks, standards and tools
Influence capability roadmap to include technical upgrades and innovations
Facilitate effective meetings, information requirements sessions, advocate compromises and resolve conflicts

Manager -Technical Solution Group 09/2003 to 03/2006
InknowTech – Bangalore, KA

Provide Pre Sale Consultancy for clients requirements
Customer hand-holding for after-sale installation/support and project management
Train Account managers for Products and Technologies
Develop new product lines/services based on customer feedback and interaction
Interact with Vendors and OEMs for most appropriate products, technology and sizing
Build ROI (Return On Investment) models/minimum cost models for common services and solutions
Develop Presale Team with requisite certifications, training and capabilities to handle growing organization needs
Develop Metrics, Reports and Methodologies for Review of Pre-sales and related activities on weekly/monthly/quarterly basis by organization

Education

PGDBA: Information Technology2011Symbiosis- India

Bachelor of Engineering1994Gulbarga University - India

Resume Overview

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