senior solution design consultant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic technical professional with complete understanding of entire software development lifecycle. Highly trained in [Task] and [Task] and known for having talents in [Skill] and [Skill]. Innovative and technically-astute [Job Title] well-versed in analyzing user needs and developing software to precisely meet diverse needs. Demonstrates mastery of multiple programming languages and proactively keeps up with industry trends. Driven to wear many programming hats with expertise in creating everything from new applications to new operating systems. Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in [Task] and [Task] and offering skills in [Skill] and [Skill]. Fluent in [Language] and accustomed to working with cross-cultural, global teams. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

I’ve been at WEX since 2005. For more than 5 years prior, I held roles focused on business analysis, quality assurance and user experience of web-based software at Carlson Companies and U.S. Bank. My specialties include my extensive knowledge of the platform, asking questions to get to the root of the problem and using my system expertise to find the most effective solution.

For your engagement, I will guide you through platform functionality, understand your specific business and process requirements, and recommend best practices tailored to you.

If I had to choose just one phrase to describe myself, it’d be “problem-solver.” I love to dive into the details to fully understand your challenges before designing creative solutions.

  • Requirements gathering
  • Documentation abilities
  • Technologically-savvy
  • Product development
  • Technical Analysis
  • Technical Writing
  • Good listening skills
  • Multitasking abilities
  • Business documentation
  • Systems Analysis
  • Self-motivated
  • Team player
  • Independent worker
  • Time Management
  • Complex Problem Solving
  • Verbal and Written Communication
  • Detail-Oriented
  • Business Needs Analysis
  • Creative Thinking
  • Decision Making
  • Software usability
  • Problem solving
Work History
Senior Solution Design Consultant, 05/2005 to Current
Fidelity National Information ServicesCharlotte, NC,
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
  • Improved systems by studying current practices and designing modifications.
  • Elicited and clearly documented business and system requirements.
  • Participated in acquiring and maintaining [Type] contracts.
  • Determined operational objectives by studying business functions, gathering information and evaluating output requirements and formats.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Increased annual revenue by [Number]% by recommending improvements in [Type] efficiency.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
Senior Business Analyst, 01/2005 to 04/2005
DeloitteIndianapolis, TN,
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
Project Manager, 07/2004 to 12/2004
Maximus, Inc.Laguna Hills, CA, check-out redesign

  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Led and managed staff of [Number] team members engaged in administering complex IT infrastructure.
  • Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
  • Directed large-scale development and implementation of [Type] and [Type] solutions to meet business needs and build client loyalty.
Business Analyst, 09/1999 to 06/2004
Carlson Companies Inc.City, STATE,


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Bachelor of Science: Management Information Systems And Marketing, Expected in 06/1999
University of Minnesota - Twin Cities - Minneapolis, MN
  • Letter winner on women's division I golf team

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Resume Overview

School Attended

  • University of Minnesota - Twin Cities

Job Titles Held:

  • Senior Solution Design Consultant
  • Senior Business Analyst
  • Project Manager
  • Business Analyst


  • Bachelor of Science

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