Senior Testing and Quality Engineer with excellent technical communication skills, collaborative teamwork abilities, and broad technical acumen across full SDLC. Excelling in scenario, functional, regression, UX testing in Windows and Linux environments. Experience in health care, defense, biometrics, telecommunications, data communications, billing, and financial systems. Seeking a challenging position with the opportunity to drive improvements in quality, security and efficiency.
Technical troubleshooting and debugging of applications written in various programming languages
Gathering and analysis of requirements
SQL and databases
CMMI, ISO9001 and Six Sigma standards
Agile Scrum and Waterfall Methodology proficient
QA Tools-Rally, SilkTest, Win-Runner, OATS, Buster, QA Partner, Rational ALM, ClearQuest, Quality Center, QTP, Test Complete, MS Visual Studio Test Professional, HP-ALM, Case Complete, Jira, JJTracker, 4Test
MS-Office, SharePoint, AWK/shell, Perl, Windows PowerShell, JSON, XML, Tableau, Cognos
Data and Telecommunication Protocols
Senior Software Quality Assurance Engineer, 01/2015
to Current iConectiv – Piscataway,
Designed and implemented testing infrastructures by writing code to validate a large scale application deployment, partnered with software developers to create/code test tools and implement automation.
Collaborated with System Engineering and Architecture, Program Management, and Software Development teams in all aspects of the development lifecycle from early design feedback, functional automation, reliability, stress, performance, integration testing, through to supporting production issues.
Created, maintained, and executed test plans and test cases.
Analyze and reported results, track defects, and participate in day to day QA support activities.
Project: The NPAC SMS Project is to build, deliver, and maintain a highly reliable, scalable, and effective Local Number Portability solution for the United States telecommunications industry.
Software Quality Assurance Manager, 01/2014
to 11/2015 Johnson &Johnson – New Brunswick,
Developed Software Quality Assurance guidelines document emphasizing defect prevention, requirements management excellence, measuring, monitoring, and control of software projects.
Led Business Analyst role definition and training plan implementation for the organization to improve requirements development to provide better solutions to clients.
Embedded with project team to provide reviews of key SDLC deliverables, coaching on processes and tools, and measuring of software KPIs with specific improvement recommendations.
Provided SQA guidance to program and project teams during business planning, instituted assessment of eligibility and provided overview training for Agile methodology adoption initiative.
Established compatibility with third party software products by developing program for modification and integration, including vetting of SaaS vendors to gauge their Software quality maturity prior to purchase.
Project: The Enterprise Technology Corporate Services Org is responsible for the strategy and delivery of IT solutions to support Enterprise functions such as legal, Global Finance, HR, and Corporate Communications.
Senior Software Engineer, 07/2010
to 12/2013 SRI Sarnoff – Princeton,
Lead for developing test strategy and methodology for functional, integration and "end to end" verification. Recommended architectural improvements, design solutions and integration solutions.
Key contributor to development, verification, planning and implementation of complex integrated system comprised of towers, sensors, radar, computers, applications and test subjects in desert environment.
Lead QA representative for successful CMMI Level 3 certification , also served as certified SCAMPI appraiser.
Performed verification for several applications with functionality including situational awareness, border security, video analysis, geo-registration, geo-location, object detection and tracking and biometrics.
Main Project: US Army BETSS-C Terrasight Standard Ground Station (SGS) - provides situational awareness to field commanders by combining input from various sensors including FLIR, UAVs, radar, acoustic, IR, and seismic into a single Common Operating Picture (COP), required Top Secret security clearance.
QA Analyst Team Lead, 05/2008
to 06/2010 Fiserv – Jersey City,
Led team of testers in developing test strategy, methodology for "end to end" verification of trading system solution.
Team lead for review of test plans and procedures to ensure adequate coverage of system requirements.
Led QA usage of automated Windows PowerShell scripts integrated with SAG WebMethods ESB for robust testing.
Project: Fiserv- Provides investment management services to various financial institutions in the United States. WebAPL project utilized three-tier architecture consisting of browser, IIS, .NET, legacy server/DB.
PQA System Test Lead, 03/2006
to 05/2008 Comverse Inc – NJ
Developed system test strategy, methodology, and execution to verify the integration of two complex billing systems.
Managed and led the team with daily test strategy, high priority defects, emergency fixes, troubleshooting, scheduling new installs, re-assigning team resources where appropriate, interacting with other teams.
Contributed to development of requirements and design via critical detailed review and represented PQA in planning and Defect Review Board meetings.
Project: Converged Billing System: a complete billing and real-time customer management portfolio that provides customer care, ordering, and billing for any network, any service, any location, and any payment type.
System Test Automation, 10/2005
to 03/2006 CIENA Corp – Shrewsbury,
Developed suite of test automation scripts utilizing SilkTest tool.
Designed automation test strategy, performed knowledge-transfer to team members on use of automated tool.
Performed test execution, verification, problem reporting and resolution.
Project: ON-Center Network Control System (NCS): provides inventory, configuration, alarm and performance monitoring of network devices and topology.
Member of Technical Staff, 06/1986
to 09/2005 Lucent Technologies & AT&T – Holmdel,
Managed and coordinated all testing activities as System Test Lead including system test strategy, methodology, automation,performance, reliability, and stress tests and test plan documents utilizing CMMI quality standards.
Managed all activities surrounding customer Beta test including project scheduling and management, customer presentations, training, planning, consultation, reporting Beta status, 24/7 customer support for technical issues, software and hardware installations.
Main Projects: Navis Resource/Service Provisioning Manager-collects network resource data, manages design, implementation, activation of network orders for multiple technology (SONET, SDH, DWDM, ATM-FR, DSL) domains
LMOS, BASE, and Network Manager applications- core system deployed at RBOCs supporting over 140 million subscriber lines for automating trouble reporting, tracking, and dispatching for repair.
Bachelor of Science: Computer Science,
Rider University - Lawrenceville,