Senior Software Business Analyst Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

An energetic business professional who is a self-starter with excellent analytical, organizational and project management skills. Maintains a positive attitude under pressure and welcomes the challenge and responsibility of producing results quickly for clients. Currently working on PHR Certification.

  • Exceptional communication skills
  • Creative thinker
  • Relationship management skills
  • Problem solver
  • Time management skills
  • Effective listener
Oklahoma State University Stillwater, OK Expected in Bachelor of Science : Human Sciences - GPA :
Accenture - Senior Software Business Analyst
Hoffman Estates, IL, 08/2004 - Current
  • Work closely with Clients, Developers, and Quality Assurance team to implement software requirements and communicate system enhancements
  • Identify process inefficiencies through gap analysis
  • Build and maintain strong client relationships
  • Prepare product deliverables including business requirements and functional specifications
Oe Federal Credit Union - Loan Consultant
San Jose, CA, 08/2002 - 08/2004
  • Originated home mortgages and home equity loans by building and developing strong relationships directly with consumers
  • Built and fostered strong internal working relationships with Underwriting, Processing and Title
  • Exceptional attention to detail and time management
Michaels Stores - Order Management Consultant
Spartanburg, SC, 09/2001 - 05/2002
  • Responsible for sales order conversion of sales orders from a legacy system to Oracle Order Entry/Shipping application
  • Developed training materials; conducted end user training
  • Created test scripts and test scenarios for functional team
Vizient - Operations Manager
Hyannis, MA, 11/1999 - 04/2001
  • Expense analysis for North Central Cost Centers
  • Communication Coordinator for North Central Consulting
  • Maintained consulting utilization reports, ad hoc reports
  • Budget and forecasting activities
Aspirus - Senior Consultant
Laurium, MI, 09/1998 - 11/1999
  • Utilized knowledge of Oracle Application functionality and methodology to implement solutions for client business objectives
Manitowoc - Applications Analyst
Port Washington, WI, 02/1997 - 05/1998
  • Responsible for driving functionality and implementing customer service business requirements. Implementation consisted of many customizations to the Standard Order Entry application
Imation - Customer Service Specialist
City, STATE, 04/1996 - 02/1997
  • Worked in the Printing & Publishing Customer Service division. Responsible for managing 25 Distributor Accounts
  • Processed orders, managed client issues and maintained on-going customer relationships
3M - Employee Store Coordinator/HR
City, STATE, 08/1992 - 04/1996
  • Responsible for total operation and management of the Branch Employee Store
  • Supported Human Resources as needed including the coordination of separation package workshops and United Way efforts
The Travel Directory - Co-Owner/Travel Consultant
City, STATE, 07/1981 - 07/1987
  • Opened and co-managed The Travel Directory, a full service travel agency
  • Built and maintained several large corporate client accounts
  • Participated in the hiring/training process of new employees
  • Responsible for domestic and international travel planning for corporate and leisure clients

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Oklahoma State University
Job Titles Held:
  • Senior Software Business Analyst
  • Loan Consultant
  • Order Management Consultant
  • Operations Manager
  • Senior Consultant
  • Applications Analyst
  • Customer Service Specialist
  • Employee Store Coordinator/HR
  • Co-Owner/Travel Consultant
  • Bachelor of Science