senior service writer parts manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with an in-depth understanding of parts, vendors and customer needs.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Experienced Field Superintendent highly effective at working with designers, contractors and employees to accomplish multiple development projects projects under tight deadlines. Detail-oriented and organized professional with a disciplined approach and strong follow-through. Looking to bring 15 years of experience to a challenging new role.

  • Administrative Oversight
  • Specification and Blueprint Interpretation
  • Conflict Mediation
  • Loyalty Programs
  • Parts Management
  • Environmental Compliance
  • Customer Engagement
  • Budget Administration
  • Quality Control Programs
  • Inventory Control Processes
  • Inventory Counts
  • Construction Scheduling
  • Preparing Quotes
Work History
Senior Service Writer/ Parts Manager, 09/2021 to Current
TaskusPhoenix, AZ,
  • Oversee employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Order parts for customers, repair shops and service department for use in boats and marine equipment.
  • Rearranged parts department to better serve changing trends through boats and years.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses by 40%.
Operations Manager, 06/2009 to 08/2021
Mitsubishi Electric - Cypress, Ca & Arlington, VaOakland, CA,
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used coordination and planning skills to achieve results according to schedule.
Field Superintendent, 05/1997 to 05/2009
Nor'wood Development GroupCity, STATE,
  • Administered budgets and tracked expenses to meet financial objectives.
  • Interpreted blueprints, specifications and schematics to complete accurate work.
  • Maintained positive and productive relationships with vendors, subcontractors and home builders.
  • Planned and directed construction of residential developments project work.
  • Coordinated site operations in accordance with established timelines.
  • Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
  • Handled scheduling of subcontractors and staff to complete projects within required timeframes.
  • Worked with inspectors, workers, and unions, to conduct weekly status updates.
  • Coordinated on-site construction shutdowns, testing and inspections, reporting details and concerns to designated team supervisors.
  • Conducted walk-throughs with clients and project manager prior to project close, completing punchlists and answering all questions.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
BBA: Business Management, Expected in 05/2001 to University of Colorado At Colorado Springs - Colorado Springs, CO
High School Diploma: , Expected in 05/1997 to Mitchell High School - Colorado Springs, CO

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Resume Overview

School Attended

  • University of Colorado At Colorado Springs
  • Mitchell High School

Job Titles Held:

  • Senior Service Writer/ Parts Manager
  • Operations Manager
  • Field Superintendent


  • BBA
  • High School Diploma

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