Dynamic Service Technician with [Number] years of experience in service-oriented roles. Skilled in scheduled, emergency and preventive maintenance and repairs. Known for best-in-class work and reliability. Detail-oriented [Job Title ] offering demonstrated success diagnosing and testing equipment to address challenges and reduce downtime. Consistently acknowledged by management for expedient completion of service tickets and commitment to effective customer communication. Immediately and accurately processes paperwork and performs data entry upon completion of each job. Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills.
This year I generated 3million dollars by turning over 500 service calls into possible leads for new systems . I also generated 400 new plan members and I did this averaging 31 hours a week. I was our nexstar trainer in which I taught service technicians customer service by role playing and how to turn over calls properly and how to increase plans and paid service .
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