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Senior SAP Technology Consultant Resume Example

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SENIOR SAP TECHNOLOGY CONSULTANT
Professional Summary
  • Overall 13+ years of experience in SAP Basis Administration, SAP HANA DB, Technical Operations & solution architecting on cloud.
  • Certified in In-memory architecture and data-management by Prof. Dr. Hasso Plattner's Open University.
  • Adhere to the business process and work closely with the different teams/departments to document various issues and create RCA report and submit to the customer.
  • Performed security audit on customer systems for SOX compliance.
  • Consolidated the information gathering process from various teams by changing the current process of documenting the issues.
  • Preparing the RCA documents for customer issues and share the information with SAP board members. (Products and Innovations area).
  • 5+ years of project lead role which includes customer escalation handling and people management.
  • Experienced in various SAP Technical projects which includes design, planning and support and having excellent analytical & troubleshooting skills, project management, staffing, capacity planning, mentor and coach.
  • Expert in estimating TCO and ensure maximum ROI and preparing RFP.
  • Participated in the design, implementation, and support (go-live, post go-live) of SAP projects.
  • Experienced professional in SAP HANA DB installation, upgrade and performance tuning.
  • Knowledge of project lifecycle phases of software development, functional design and technical specifications, data conversion, performance tuning, mentoring, and end user training.
  • Experienced in landscape setup for SAP partner products (ISV) implementation & integration with SAP products.
  • Conducted SAP Technical administration trainings for internal & external teams.
  • Delivered sessions on SAP HANA capabilities at SAP TechEd,Bangalore in the years 2011, 2012 and 2013.

Skills

C, C++, SQL, PL/ SQL.

Operating Systems: UNIX, Windows,Linux, Solaris.

Database Systems: SAP HANA, Oracle, MS SQL.

Applications: MS Office (Word, Excel, PowerPoint, Project), Remedy

Self-study: SQL script, HAPDOOP, BIGDATA, IoT., Content marketing.

Work History
Senior SAP Technology Consultant, 11/2015 to Current
SAP HEC (HANA Enterprise Cloud) – PA
  • Investigating RCA (root cause analysis) for the HEC (HANA Enterprise Cloud) customers and providing a detailed report of the issue and the fix both with the P&I board members and customers.
  • Run security audits on customer systems.
  • Coordinating between different technical teams which includes various applications, network and operating systems to find the root cause of the issue.
  • Analyzing the HANA DB and provide solutions to the issues.
  • Supporting the RCA team in getting the issues resolved.
  • Through analysis of the customer systems and propose best practices to the customers.
  • Supporting escalated customers and ensure all the issues are addressed and customer is confident of the solution.
  • Analyzing the landscape design and propose new solutions to the customer requirements.
  • S/4 HANA and SAP HANA training and support.
Senoir HANA database consultant, 01/2014 to 10/2015
SAP HANA DB CoE SAP America Inc – PA
  •  Primarily focused in SAP HANA database administration, architecting and solutions at the customer location.
  • As a SAP HANA COE, design, setup and support the technical architecture of the SAP HANA landscape and operations.
  • SAP HANA revision implementation; upgrade planning, execution and support.
  • SAP HANA performance analysis, tuning, troubleshooting and Providing RCA to the issues encountered.
  • De-escalation architect (DEA) for the projects in escalation handling by coordinating between teams with different skills and working towards solving customer issues on-site.
  • Experienced in Replication, backup and recovery, High Availability, Disaster Recovery and Table distribution in SAP HANA.
  • Involved in multiple SAP Implementations, upgrades & production support roles, over various flavors of SAP applications running on different operating system and database combinations.
Services Quality Senior Specialist, 08/2011 to 01/2014
SAP Labs India – Bangalore, India
  • Performed installation of SAP ERP ECC 6.0 on AIX, RED HAT Linux platforms with DB2 9.5 Database.
  • Create business process documents for diffrernt products and review them.
  • Prepare technical specification docuements for implementation projects.
  • Installed and Supported SAP Solution Manager on AIX on DB2 Database.
  • Involved in the landscape and project planning for the new projects (Upgrade planning, new dimension product implementation).
  • Executed a daily basis administration task in SAP and OS systems.
  • Topic owner from India for all software logistics tasks such as Transport delivery, daily auto imports, pre-imports & Takt/Sprint based imports.
  • Mentoring new colleagues in the team to scale them up for our daily operational tasks and make them work independently.
SAP basis Technical services professional, 01/2011 to 08/2011
IBM – Bangalore, India
  • SAP basis technical project planning, resource allocation and reporting the progress to the stakeholders.
  • Planning and execution of administration activities like system upgrade, support pack update, database refresh, system copy.
  • Scoping the project and execution of the project plan.
  • Support the senior managers in capacity planning and cost analysis.
  • Co-ordination between teams for successful execution of the project.
  • Preparing RFP for new projects.
SAP Basis Project Lead, 05/2007 to 01/2011
Wipro Technologies – Bangalore, India
  • Project lead for SAP account, responsible for business growth, technical consultation for various customer projects both on-site and remote.
  • Architect the SAP ERP upgrade projects.
  • Involved in business discussions and prepared project scope using ASAP methodology.
  • Involved in billing related activities along with technical tasks.
Senior Software engineer, 02/2006 to 05/2007
Bristlecone India – Bangalore, India
  • Installation and configurations of SAP systems on various OS and DB combinations.
  • Prepared the system landscape design, documentation preparation for the projects.
  • Local Client copy, Remote Client copy and Maintaining R/3 clients Exporting and Importing of Table Data through r3trans Define Roles & create authorizations with the SAP R/3 Profile Generator.
Software Engineer, 03/2005 to 11/2005
IBM Global Services – Bangalore, India
  • Created users and assined roles.
  • Supported security related issues and educate the customers with the authorization process.
  • Troubleshooting systems and performance related issues.
Education
Bachelor of Technology (B-Tech): computer science and Information Technology, November 2003
JNT University - Hyderabad

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Resume Overview

Companies Worked For:

  • SAP HEC (HANA Enterprise Cloud)
  • SAP HANA DB CoE SAP America Inc
  • SAP Labs India
  • IBM
  • Wipro Technologies
  • Bristlecone India
  • IBM Global Services

School Attended

  • JNT University

Job Titles Held:

  • Senior SAP Technology Consultant
  • Senoir HANA database consultant
  • Services Quality Senior Specialist
  • SAP basis Technical services professional
  • SAP Basis Project Lead
  • Senior Software engineer
  • Software Engineer

Degrees

  • Bachelor of Technology (B-Tech) : computer science and Information Technology , November 2003

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