Senior SAP Technology Consultant Resume Example
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SENIOR SAP TECHNOLOGY CONSULTANT
Professional Summary
- Overall 13+ years of experience in SAP Basis Administration, SAP HANA DB, Technical Operations & solution architecting on cloud.
- Certified in In-memory architecture and data-management by Prof. Dr. Hasso Plattner's Open University.
- Adhere to the business process and work closely with the different teams/departments to document various issues and create RCA report and submit to the customer.
- Performed security audit on customer systems for SOX compliance.
- Consolidated the information gathering process from various teams by changing the current process of documenting the issues.
- Preparing the RCA documents for customer issues and share the information with SAP board members. (Products and Innovations area).
- 5+ years of project lead role which includes customer escalation handling and people management.
- Experienced in various SAP Technical projects which includes design, planning and support and having excellent analytical & troubleshooting skills, project management, staffing, capacity planning, mentor and coach.
- Expert in estimating TCO and ensure maximum ROI and preparing RFP.
- Participated in the design, implementation, and support (go-live, post go-live) of SAP projects.
- Experienced professional in SAP HANA DB installation, upgrade and performance tuning.
- Knowledge of project lifecycle phases of software development, functional design and technical specifications, data conversion, performance tuning, mentoring, and end user training.
- Experienced in landscape setup for SAP partner products (ISV) implementation & integration with SAP products.
- Conducted SAP Technical administration trainings for internal & external teams.
- Delivered sessions on SAP HANA capabilities at SAP TechEd,Bangalore in the years 2011, 2012 and 2013.
Skills
C, C++, SQL, PL/ SQL. Operating Systems: UNIX, Windows,Linux, Solaris. Database Systems: SAP HANA, Oracle, MS SQL. | Applications: MS Office (Word, Excel, PowerPoint, Project), Remedy Self-study: SQL script, HAPDOOP, BIGDATA, IoT., Content marketing. |
Work History
Senior SAP Technology Consultant, 11/2015
to Current
Publicis Groupe – Philadelphia
Publicis Groupe – Philadelphia
- Investigating RCA (root cause analysis) for the HEC (HANA Enterprise Cloud) customers and providing a detailed report of the issue and the fix both with the P&I board members and customers.
- Run security audits on customer systems.
- Coordinating between different technical teams which includes various applications, network and operating systems to find the root cause of the issue.
- Analyzing the HANA DB and provide solutions to the issues.
- Supporting the RCA team in getting the issues resolved.
- Through analysis of the customer systems and propose best practices to the customers.
- Supporting escalated customers and ensure all the issues are addressed and customer is confident of the solution.
- Analyzing the landscape design and propose new solutions to the customer requirements.
- S/4 HANA and SAP HANA training and support.
Senoir HANA database consultant, 01/2014
to 10/2015
Verizon Communications – Helena
Verizon Communications – Helena
- Primarily focused in SAP HANA database administration, architecting and solutions at the customer location.
- As a SAP HANA COE, design, setup and support the technical architecture of the SAP HANA landscape and operations.
- SAP HANA revision implementation; upgrade planning, execution and support.
- SAP HANA performance analysis, tuning, troubleshooting and Providing RCA to the issues encountered.
- De-escalation architect (DEA) for the projects in escalation handling by coordinating between teams with different skills and working towards solving customer issues on-site.
- Experienced in Replication, backup and recovery, High Availability, Disaster Recovery and Table distribution in SAP HANA.
- Involved in multiple SAP Implementations, upgrades & production support roles, over various flavors of SAP applications running on different operating system and database combinations.
Services Quality Senior Specialist, 08/2011
to 01/2014
SAP Labs India – City , STATE
SAP Labs India – City , STATE
- Performed installation of SAP ERP ECC 6.0 on AIX, RED HAT Linux platforms with DB2 9.5 Database.
- Create business process documents for diffrernt products and review them.
- Prepare technical specification docuements for implementation projects.
- Installed and Supported SAP Solution Manager on AIX on DB2 Database.
- Involved in the landscape and project planning for the new projects (Upgrade planning, new dimension product implementation).
- Executed a daily basis administration task in SAP and OS systems.
- Topic owner from India for all software logistics tasks such as Transport delivery, daily auto imports, pre-imports & Takt/Sprint based imports.
- Mentoring new colleagues in the team to scale them up for our daily operational tasks and make them work independently.
SAP basis Technical services professional, 01/2011
to 08/2011
IBM – City , STATE
IBM – City , STATE
- SAP basis technical project planning, resource allocation and reporting the progress to the stakeholders.
- Planning and execution of administration activities like system upgrade, support pack update, database refresh, system copy.
- Scoping the project and execution of the project plan.
- Support the senior managers in capacity planning and cost analysis.
- Co-ordination between teams for successful execution of the project.
- Preparing RFP for new projects.
SAP Basis Project Lead, 05/2007
to 01/2011
Wipro Technologies – City , STATE
Wipro Technologies – City , STATE
- Project lead for SAP account, responsible for business growth, technical consultation for various customer projects both on-site and remote.
- Architect the SAP ERP upgrade projects.
- Involved in business discussions and prepared project scope using ASAP methodology.
- Involved in billing related activities along with technical tasks.
Senior Software engineer, 02/2006
to 05/2007
Bristlecone India – City , STATE
Bristlecone India – City , STATE
- Installation and configurations of SAP systems on various OS and DB combinations.
- Prepared the system landscape design, documentation preparation for the projects.
- Local Client copy, Remote Client copy and Maintaining R/3 clients Exporting and Importing of Table Data through r3trans Define Roles & create authorizations with the SAP R/3 Profile Generator.
Software Engineer, 03/2005
to 11/2005
IBM Global Services – City , STATE
IBM Global Services – City , STATE
- Created users and assined roles.
- Supported security related issues and educate the customers with the authorization process.
- Troubleshooting systems and performance related issues.
Education
Bachelor of Technology (B-Tech): computer science and Information Technology,
November 2003
JNT University - City
JNT University - City
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Resume Overview
School Attended
- JNT University
Job Titles Held:
- Senior SAP Technology Consultant
- Senoir HANA database consultant
- Services Quality Senior Specialist
- SAP basis Technical services professional
- SAP Basis Project Lead
- Senior Software engineer
- Software Engineer
Degrees
- Bachelor of Technology (B-Tech) : computer science and Information Technology , November 2003
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