Senior Sap Hcm Consultant resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Motivated and versatile SAP HCM Consultant having 8 yrs of extensive experience in designing and implementing HCM submodules like Personnel Administration, Organizational Management, Payroll, Time, LSO and ESS/MSS as well a supporting systems. Apart from that also experienced in:
  • Project Leading role for SAP HCM support team
  • AS-IS and Blueprinting phase owner 
  • RFP and Estimation
  • Part of ERP Solutioning Consultancy team
  • Experience as Change Management team member and running all the processes on uPerform and post go-live training to end user (both classroom and webinar) 
  • SAP Personnel Administration and Organization Management
  • SAP Payroll and Time Management
  • As-Is Study and Blueprinting
  • Functional Design
  • Full lifecycle implementation
  • Business Analysis
  • Requirement Gathering
  • Elicitation
  • Business artifacts documentation
  • Business process mapping
  • Test cases and script creation
  • Configuration management tools
  • Good diagnostic skills
  • Excellent communication skills
  • Working independently
  • Leadership
Work History
11/2015 to Current
Senior SAP HCM Consultant Marsh & Mclennan Companies, Inc. , ,
  • Coordinated design meetings and decisions within internal team.
  • Defined clear targets and objectives and communicated them to other team members.
  • Recommended process and systems improvements such as improved process workflow and suggestion on new process inclusion.
  • Took part in RFP and estimation
06/2013 to 04/2015
Senior Consultant Capgemini , ,
  • Module lead for ESS/MSS
  • Build ESS/MSS process documents based on discussion with stakeholders and developers
  • In-charge for end to end payroll configuration 
  • In charge of change requests. Prepare change request documents, get client sign off and delegate to the right functional/technical member.
  • Perform function, system, regression and end-to-end testing of custom reports and processes.
  • Handle incidents for sub modules like Performance management, personnel administration, organization management etc
  • Assisted project manager in creating project plan, resource estimate and business continuity plan
  • Facilitated project meetings including providing agendas and meeting minutes Identified and documented project team roles and responsibilities  
  • Consistently met deadlines and requirements for all new enhancements.
07/2011 to 06/2013
Project Management/SAP HCM Payroll Consultant Tata Consultancy Services , ,
  • As-Is study:  Thorough study of the current business processes and scenarios in the organization. This is done by repeated meeting and discussion with the stakeholders from the client side. Created elicitation documents.
  • Requirement Gathering: Apart from studying the current scenarios, it was also important to understand the requirements i.e. what all changes required for betterment of the processes fitting in the SAP system 
  • Blue Printing: Based on the above two points, blueprint is prepared to provide the best possible way to run the business with improvisation. 
  • Conducted stakeholder analysis
  • Configured SAP HCM sub modules like PA, OM, PY, TEM , ESS/MSS etc.
  • Month end time evaluation and payroll activity like simulation run and detection of probable errors Supported post payroll run issues 
  • Worked on integration with other SAP modules like FICO and BI
  • Designed functional specifications based on business requirements.
  • Created test cases and performed functional testing.
  • Handled complicated issues for PA, OM, TM and PY within SLAs
  •  Validate quality deliverable and maintain deadlines and execute work as planned and balanced delegation of work among team members 
  • Accountable for conducting regular one on one meetings, assessing individual’s ongoing skills and performance, determining areas of improvement and professional development needs. 
  • Documented business processes and analyzed procedures to see that they would meet changing business needs.
  • Assessed the impact of current business processes on users and stakeholders.
  • Implemented user acceptance testing with a focus on documenting defects and executing test cases.
  • Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.
  • Supervised the work of team members, offering constructive feedback on their work performance.
  • Monitored timelines and flagged potential issues to be addressed.
  • Conducted interviews for external candidates on behalf of recruitment team as SME 
07/2007 to 06/2011
SAP HCM Functional Consultant/Change Management Consultant Accenture , ,
  • Configured for SAP HCM sub modules like PA, OM, PY, LSO, ESS/MSS etc
  • Handled priority 1 and 2 tickets within SLA
  • Worked on integration with other SAP systems like FICO
  • Worked on data import and migration from legacy system
  • Created user training materials using tools like Snagit and RwD uPerform
  • Created Work Instructions using UPerform
  • Created functional specifications based on business requirements
  • Provide knowledge transfer to new joiners
  • Involved in preparing test cases and perform functional testing
  • Experience as Change Management team member and running all the processes on uPerform and post go-live training to end user (both classroom and webinar).
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Performed end to end functional testing of the system post support pack upgrade.
  • Review of business process diagram, configuration rationales and update documents based on changes in the system.

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    Job Titles Held:

    • Senior SAP HCM Consultant
    • Senior Consultant
    • Project Management/SAP HCM Payroll Consultant
    • SAP HCM Functional Consultant/Change Management Consultant


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