A proven leader, manager, and achiever with outstanding organizational skills. Organized and business savvy with polished communication skills and a dynamic personality. I am seeking a detail oriented position that challenges my creativity, customer service, and administrative/marketing skills.
Advanced MS Office Suite
Member, International Association of Administrative Professional (IAAP)
Knowledge of ADP
Excellent Customer Service
Meeting & Event planning
Senior Sales Manager June 2013 to July 2015Berkshire Publishing Group － Delray Beach, FL
Berkshire Publishing is a thirty six year old publishing and public relations company that is the world leader in customized published sports, educational and professional business presentation products.Primary responsibility was management recruitment to run Sales and Marketing territories throughout theSoutheast.Hired, trained and managed 15 Advertising Account Executives, and five District Sales Managers whileincreasing overall company growth in revenue and personnel.Prepared, implemented, and compiled territory data to manage a strategic sales plan for Reps.Created Sales and Marketing budget, annual goals, forecasts and other reports as required.Actively participated in Sales training presentations.Manage/direct all advertising, placed public relations and all promotional activities for each territory.Finished 2014 at 122% of sales goal.
Executive Assistant March 2012 to March 2013The Creekview Group － Canton, GA.
Setting up and synchronizing administrative policies and events for executive staff and board of directors;evaluating incoming and outgoing memos, submitting reports and arrange and harmonize the preparation and submission of synopsis briefs and reports to executives.Skilled in preparing agendas, conducting research, accumulating data, assisted in preparation of company website.
Senior Administrator January 2009 to February 2012Advanced Staircase & Iron Works － Milton, GA.
Responsible for all day to day administrative operations of this 15 employee full Staircase Remodel, NewConstruction contracting firm serving both residential and commercial customers.Contributed to growing the company from start-up to over $300K in sales the first year.Interact with customers and outside contractors to schedule work as well as to understand and resolve problems.Set appointment and assign work to our contractors.Track progress of job costs on multiple projects taking place.Strong interaction and follow-up with our local distributors on a daily basis to assure complete customersatisfaction.Preparation of invoices and billing of all completed projects.Responsible for preparation of monthly Sales & Use Tax return as well as quarterly reports for un-employmenttaxes.Conducted weekly meeting to keep staff updated on new leads, employee benefit changes, etc.Submitted proposals for new projects.Set up trade show events throughout the US as well as working and managing the booth from start to finish.Adept at developing, managing, and maintaining customer relationships.Ensure invoices are consistently paid on a monthly basis, and validate status of past due balances carried forward on any invoice.Maintain documentation, monitor, and resolve telecommunication billing inquiries, disputes, and connection issues related to billing.
Executive Administrative April 2006 to February 2009ADEX Corporation － Alpharetta, GA.
Worked closely with executive management team building strong, open and collaborative working relationships with clients.Assumed accounts payable position discovering non-paid or late receivables.Diligently worked with client on collection, successfully collecting over 100K in back revenue.Performed all aspects of top administrative duties to include new hire packages, managing employee files,insurance benefits, employee relations, staff orientation and development.Handled confidential information such as salaries, employment agreements and contracts.Full knowledge of P&L, familiar with ADP and all payroll related duties.Coordinated all travel International/Domestic arrangements for top executives, managers and service contractors.Managed all expense reconciliation of Director and President.Extensive knowledge of International travel visa processes, i.e.; TN Visa Policy, H1B, etc.
Senior Sales ManagerAugust August 2003 to March 2006C-Ventures, Inc － Alpharetta, GA.
Managed and authorized partnership with BellSouth and SBC as an indirect Channel Agent for sales and distribution of their products and services. Led Sales, Marketing in contract negotiations, pre and post-sales support, service delivery implementation, project and account relationship management. Hired, trained and motivated Sales Reps to sell for company. Developed cost methods to provide customer and carrier with win-win business.Responsible for handling all incoming sales calls, Manage all scheduling Order processing/Filing/Pricing Marketing Design and Distribution. Directed and scheduled all trade shows, event planning/meetings and travel. Excellent customer service, organization, communication, presentation, interpersonal and team building skills.
Bachelor of Science : Business Management, 1984University of Miami － Coral Gables, Florida
Coordinated all department functions for team of 200 employees.
Successfully planned Corporate Meetings and special events for groups and employees.
Increased office organization by developing more efficient filing system and customer database protocols.
Excellent Customer Service Skills
Strong communication skills, both written and verbal
Ability to work effectively in a team environment or on