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senior sales manager resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dynamic Senior Sales Manager with extensive knowledge in the hospitality industry, a proven track record of increasing revenue in multiple markets year over year. I have expertise in group, individual business markets and total account management. The key to my success is in building strong relationships and exceeding my clients expectations.

Professional Highlights
  • develop strong client relationships and loyalty
  • contract negotiation
  • account development and management
  • creating niche markets
  • strong community relations
  • strategic marketing positioning
Experience
Senior Sales Manager, 07/2006 - 09/2013
Hyatt Hotels Corp. Oceanside, CA,
  • Established and maintained Tour anTravel Group market
  • Developed State and National Government markets in group and individual travel
  • Established and maintained Meeting Incentive Conventions and Events market for hotel
  • Re-established National and State Association markets
  • Represents San Francisco and San Diego Hotels at trade shows and industry events including: Pow Wow, RSAA, SF Travel Association International events, promotions and product launches in Canada and Hawaii.
  • Hosted receptions for VIP clients and sponsored community fund raising events.
  • One of 20 on Leadership Team for Hotel
  • Met and exceeded annual goals
  • Delphi / Maestro traces, tracking, reports and forecasting
Senior Sales Manager, 01/2005 - 07/2006
Hyatt Hotels Corp. San Francisco, CA,
  • Re-established Association and Government Markets for Hotel
  • Represented the hotel at several national and state trade shows and industry related events.
  • Leadership role as "Welcome committee" Co-Chair San Jose Grand Prix (citywide event).
  • Event sponsor San Jose Olympics and committee Chair
  • Hosted events for our "key accounts" Cisco E-Bay, SRI International, Teach for America, California Society of Association Executives and Society of Government Meeting Planners.
  • Transitioned clients and contracts to new flag (Holiday Inn)
  • Mastered Hyatt reservation system called Pass Key
  • Became a Hyatt certified in meeting planner.
  • Met and exceeded quarterly goals
Sales Manager, 04/2002 - 01/2005
Bearcom Broken Arrow, OK,
  • Expanded growth in Corporate, Association and Government markets,
  • Cultivated and maintained strong relationships with account base.
  • Became an active member of industry organizations: Society of Government meeting planners, California Association of Society Executives and Meeting Planners International
  • Traveled to Industry monthly meetings and networking events across US.
  • Implemented new strategies to make for more cohesive sales and catering team
  • Mastered Delphi and Holidex hotel systems
  • Met or exceeded goals every quarter
Recruiter, 07/2000 - 10/2001
Crain Communications Mountain View, CA,
  • Recruited for Tour and Travel Industry, Travel agencies, Meeting planners etc.
  • Candidate /Employer match rate of 99% (placed over 200 candidates in new careers)
  • Exceeded goals every quarter
  • Created and implemented training course manual for new account executives.
Education
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Western Michigan University - ,
GPA:
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GPA:
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Delphi,Maestro,Pass key,Holidex,Star report, MS word, excel, outlook and power point

Professional Affiliations

National Travel Association, Tour and Travel Network SanFrancisco, Meeting Planners International, California Society of Association Executives, Society of Government Meeting Professionals, Society of Government Travel Professionals, Receptive Services Association of America


Community Affiliations

First Presbyterian Church “Mexico Mission Trip” building houses in Mexico.

SPCA-Society for the prevention of cruelty to animals volunteer

Susan G Komen- Breast Cancer “Race for the Cure” volunteer




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Resume Overview

School Attended

  • Western Michigan University

Job Titles Held:

  • Senior Sales Manager
  • Senior Sales Manager
  • Sales Manager
  • Recruiter

Degrees

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