Became the top three retail sales consultant in the Atlanta district, within the first three months of being hired.
Promoted to Senior Representative within three months of employment.
Became the top retail sales consultant in the Atlanta district by month five.
Led the Atlanta district in Activations for three months in a row, from April to June.
Single handedly won SST twice for the Kennesaw location and the Midtown location in the month of November and December of 2019.
Excellent verbal and written communication skills.
Ability to provide clear and concise oral communication, when discussing promotions to current and potential clients.
Proficient in Microsoft word, Excel, Power Point etc.
Agile in a fast paced environment.
Excellent conflict resolution skills.
Great negotiations skills
Great organizational skills.
Ability to lead team negotiation strategies.
Ability to learn new software programs quickly.
Ability to talk and write with confidence.
Very strong time management skills.
Able to complete assignments in a timely matter.
Able to assist multiple customers at a time without errors.
Excellent analytical skills.
Ability to thrive in a fast-paced culture with the flexibility to adjust to changing work flows and demands.
Senior Sales Consultant11/2018 to 05/2020Company NameCity, State
Meet and exceed assigned monthly sales goals on new activations, upgrades, eps.
Perform daily opening/closing duties
Perform daily inventory counts and report to upper management.
Report daily on cash management procedures and report to upper management.
Ensure that all RMA's and Buybacks are processed correctly.
Successfully completes all Sprint Trainings before the assigned due date.
Correctly process all sales transactions in RMS and ensures paperwork accuracy.
Remain current on all Sprint promotions.
Report daily/weekly/monthly sales results to upper management.
Ensures location is CPNI compliant at all times.
Ensures location follows Do Not Call List policies at all times, when preforming sales force calls.
Provide world class service to increase customer experience at all times.
Verizon Wireless 02/2017 to 11/2018Company NameCity, State
Meeting and exceeding all sales and performance goals.
Selling Verizon wireless products and services.
Building relationships with customers, developing opportunities to cross sell others products and getting repeat business referrals from other customers handling all customers service issues in timely and professional manner.
Engaging in discussion with customers, asking questions and listing intently in order to make the best recommendations for their wireless need.
Sales Consultant03/2014 to 01/2017Company NameCity, State
Assisted customers in store with choosing a cellular phone as well as a calling and data plan.
Drafted all paperwork for customer contracts.
Provided monthly sales reports and analyses.
Remained current on all At&t offers updates and features to inform customers.
Executed problem solving skills to determine solutions for clients in escalated situations.
Provided customer support for cellphone and plan issues.
Exceeded sales expectations every month.
Business Account Executive12/2012 to 03/2014Company NameCity, State
Aggressively located and hunted undiscovered prospects to create new business opportunities utilizing networks associations such as the chamber of commerce, the society for technical communications, salesforce, LinkedIn, and cold calling.
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Georgia State University
Job Titles Held:
Senior Sales Consultant
Business Account Executive
Bachelor of Science : Information Technology Expected in 2021
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