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Senior Sales and Marketing Consultant Resume Example

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SENIOR SALES AND MARKETING CONSULTANT
Professional Summary

Seasoned Senior Sales and Marketing Consultant with proven achievements in outperforming sales objectives, exceeding company standards, and outpacing performance goals. Solid Multi-Family Housing background with in-depth knowledge of related practices and market fluctuations. Effective communicator with strong customer service, sales and personal interaction skills. Possess strong internet, word processing and data entry skills, with the ability to create reports, submit service requests, communicate well with managers and interact with existing and potential residents. Recognized as essential to the company during the COVID-19 pandemic amidst widespread company downsizing. Proven success in working collaboratively in multifunctional teams and am willing to take on multiple roles in order to achieve marketing and occupancy goals.

Accomplishments

Received three "Excellence In The Green" awards throughout my time with Village Green during the fourth quarter 2018, third quarter 2019, fourth quarter 2020, and completed company's six month Sales and Marketing Development Program.

Skills
  • Consumer behavior
  • Lease oversight
  • Business processes and procedures
  • Fair housing policies
  • Local market conditions
  • Marketing and advertising
  • Team Building
  • Relationship building and retention
  • Online and Traditional Marketing
  • Digital Content Generation
  • Marketing
  • Social Media
  • Market Strategy
Work History
  • Senior Sales and Marketing Consultant
  • Company Name
  • City, State
  • March 2018 to Current
  • Lead sales consultant on three successful and now stabilized Chicagoland residential lease ups with 600+ total unit count.
  • Monitored traffic and local company hiring trends to bring in new renters, show market ready apartments, explain how pricing works and discuss lease terms, process rental applications and negotiate lease renewals.
  • Monitored performance of individual leasing agents and coached on successful strategies.
  • Developed and implemented tactical marketing plans.
  • Oversaw all site content creation and produced original, creative content for promotional advertisements and marketing materials.
  • Customized brand messages to reach and capture target audience interest and drive engagement.
  • Wrote and edited high-quality content and visually impactful content under deadline pressure with exciting, captivating and authentic approach.
  • Designed ads and flyers, update websites (Instagram, Facebook, and Craigslist), attend networking events, actively initiated calls and followed up on customer leads.
  • In addition to sales and marketing duties, also assisting current residents with maintenance requests and issues.
  • Coordinated marketing materials for events across multiple venues and maintained relationships with partnering businesses.
  • Server
  • Company Name
  • City, State
  • December 2016 to July 2018
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials. Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Quickly recorded transactions in MICROS system to deliver prompt service. Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Provided friendly and attentive service.
  • Resolved guest complaints quickly and efficiently. Maintained high standards of cleanliness and sanitation.
  • Lead Server
  • Company Name
  • City, State
  • July 2015 to December 2016
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Performed serving, cleaning, and stocking duties in establishment as well as dishwasher duties.
  • Stocked/rotated products and supplies, anticipated and addressed guests' service needs. Delivered exceptional service by greeting and serving customers and assisted them with placing orders.
  • Skillfully promoted items on beverage lists and restaurant specials. Quickly recorded transactions in MICROS system to deliver prompt service.
  • Assertively up-sold alcoholic beverages, appetizers and desserts. Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Hair Salon Receptionist
  • Company Name
  • City, State
  • November 2014 to January 2015
  • Was the "First Look Of The Salon." Did laundry, took care of stylists and their clients. Promptly fielded all incoming phone calls and scheduled appointments.
  • Operated cash register to receive payments from customers. Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained a clean reception area, including lounge and associated areas.
  • Screened all visitors and directed them to the correct employee or office. Politely assisted customers in person and via telephone.
Education
  • Associate of Arts
  • Minneapolis Community And Technical College
  • City, State
  • Expected in May 2022
Additional Information
  • Diploma: , 2015 Elk River High School - Associate of Arts: Minneapolis Community & Technical College - Minneapolis, MN EDUCATION
Certifications
  • Licensed Illinois Leasing Agent - Current
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Resume Overview

School Attended

  • Minneapolis Community And Technical College

Job Titles Held:

  • Senior Sales and Marketing Consultant
  • Server
  • Lead Server
  • Hair Salon Receptionist

Degrees

  • Associate of Arts

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