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Senior Retail Manager Resume Example

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SENIOR RETAIL MANAGER
Professional Summary

Multi-talented management, consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Experienced retail manager with over 10 years of experience in pre-recorded film and music industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Work History
Trans World Entertainment Corp. - Senior Retail ManagerOmaha, NE06/1996 - 05/2012
  • Performed all aspects of a retail environment
  • Received inventory/product and quality assurance of said product
  • Made weekly schedules for management team, part time staff and seasonal employees. Anywhere from 5 to 15 individuals in two locations
  • Conducted interviews for prospective hires, performance appraisals, corrective behavior consulting and terminations
  • Cashiering, all banking aspects including cash till counts, banking deposits and reconciliations
  • Educated customers on promotions to enhance sales
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates
  • Recruited, managed and motivated the retail team to give every guest positive and memorable experiences
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance
  • Assisted customers by answering questions and fulfilling requests
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals. (I personally assisted in bringing a target store from serious trouble to a high performing location)
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Answered questions about store policies and concerns to support positive customer experiences
  • Greeted customers and helped with product questions, selections, and purchases
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Scream In The Dark Film Festival (5O1c3) - Film Festival DirectorOmaha, NE01/2014 - 01/2017
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and event hosting
  • Delivered prompt payment for event services, including vendors, venues, staff, and transportation providers
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
  • Coordinated catering services and planned menus to compliment event theme and selected guest speaker entertainment
  • Liaised with marketing and PR colleagues to promote special events
  • Oversaw preparation and management of event budgets to deliver at or below projected costs
  • Selected and ordered refreshments, decor and event materials
  • Planned and organized activities, details and timelines for events
  • Generated leads per special events, resulting in new revenues
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Recruited films from local, regional, national and international directors and filmmakers
  • Reviewed films on basis of technical, artistic and overall merit for possible audience viewing
  • Organized film schedules (hourly and daily)by category, runtime and attendance of cast/crew/filmmakers
  • Hosted events and moderated Q&A's between attendees and filmmakers
Self-Employed (Lawnguy) - General Outdoor LaborerOmaha, NE05/2011 - Current
  • Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed
  • Removed overgrowth, hazards and debris from common pathways to improve usability
  • Enhanced visibility and improved shapes of trees and bushes with proper pruning
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs

This is a business I created through self-promotion. This was to enable myself to have an adjustable/rotating weekly schedule so I could engage in home care for my mother.

DHHS Of Nebraska - PAS Provider (Bonded)Omaha, NE10/2013 - Current

As a Bonded State DHHS PAS (Personal Assistance Service) Provider, I perform regular scheduled overall wellness checks.

I also frequently assist clients with daily activities/chores that they are either physically/mentally incapable of.

There is also a degree of companionship involved as well.

Accomplishments

Founded and self-promoted a non-profit international film festival.

Began, promoted and operate a service business.

Affiliations

Scream in the a Dark Special Effects.

Tim Welch; owner/operator

Blair, Nebraska (402) 237-1590

Omaha Film Festival

Marc Longbrake; founder/director

2626 Farnam Street, Omaha Ne.

marclongbrakephotography@gmail.com
402.415.6272

Writing, filmmaking.

Promotions and practical effects prosthetic creations.

Participated in filmmaking behind and in front of camera resulting in award winning short films.

Additional Information

I am a professional and efficient worker that easily gets along with a wide range of co-worker.

I can identify a goal and can work to achieve it.

Skills
  • Superior Communication Skills
  • Vast knowledge of film
  • Filmmaking
  • Promotion of film and related fields
  • Writing
  • Practical Effects for film
  • Compassionate care
  • Compassionate patient care
  • Passion for fitness
  • Unsurpassed work ethic
  • Disabled passenger assistance
Education
University of Nebraska At OmahaOmaha, NEPsychology, Art History, Critical Reasoning
  • Majored in Psychology
  • Minored in Critical Reasoning
05/1988Bennington Grammar And High SchoolBennington, NEHigh School Diploma
  • Graduated in Top 10% of Class
  • Graduated with 3.4 GPA
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Resume Overview

Companies Worked For:

  • Trans World Entertainment Corp.
  • Scream In The Dark Film Festival (5O1c3)
  • Self-Employed (Lawnguy)
  • DHHS Of Nebraska

School Attended

  • University of Nebraska At Omaha
  • Bennington Grammar And High School

Job Titles Held:

  • Senior Retail Manager
  • Film Festival Director
  • General Outdoor Laborer
  • PAS Provider (Bonded)

Degrees

  • Psychology, Art History, Critical Reasoning
    High School Diploma

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