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Senior Replenishment Specialist Resume Example

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SENIOR REPLENISHMENT SPECIALIST
Summary
I am currently seeking employment with your company in any of the following positions that I qualify for: Supply Chain, Replenishment, Customer Service, Demand Planning, Vendor Management Inventory. I have been promoted through multiple positions during my 16 years of employment with my current employer which has given me a broad spectrum of skill sets, knowledge and experience which would greatly benefit your company. I possess strong leadership skills which enables me to communicate effectively and to motivate staff. I have extensive experience in public speaking, teaching and training. I am detail oriented and results driven with a passion for getting the job done right. I have had strong involvement in collaborative planning with emphasis on forecasting, sales trends, market analysis and advanced replenishment strategies.
Skills
  • Proficient in MS Office including; Excel, Word and PowerPoint. 
  • 10 key by touch
  • Retail Link
  • Inforem
  • Global Replenishment System
  • S.A.P.
  • LX
  • PRMS
  • Fox Pro
  • DCS2000
  • Online Item File
  • Order Management System
  • Certified Management Training Program:  Problem Solving and Customer Relations 
Experience
Senior Replenishment Specialist
February 2010 to Current CSM BakerySolutions － Colton, CA
  • Demand planning team and vendor management inventory team for Walmart and Sam's Club.
  • Networked with plant leadership and management on capacity needs, production / sales goals and ordering for four production plants.
  • Managed using GRS (Global Replenishment System).
  • Worked within the Retail Link system to run sales report, inventory levels and performance scorecards.
  • Collaborated with procurement, demand and sales for new product launches, inventory management and planning.
  • Designed and executed processes or projects to produce cost savings for corporate supply chain network.
  • Responsible for inventory management of 41 Walmart Distribution Centers and 16 Sam's Club Distribution Centers.
  • Management and distribution of specialized and made-to-order exclusive finished products for Walmart and Sam's Club.
  • Provided Supply Chain Management, inventory control, customer service functions and vendor management expertise.
  • Part of Vendor Management Team that was in charge of +/- 300 SKU's and 1,900 item / DC combinations for Sam's Club and Walmart.
  • Analyzed 100,000 item / store / club combinations on a weekly basis to identify opportunities to improve service levels to support annual sales.
  • Managed a projected value of $120 million dollars worth of inventory per year. 
  • Maintained sales goals in partnership with Sales Teams.
  • Maintained corporate and divisional goals for in-stock and turn-in support of reaching annual sales plan and return on investment.
  • Responsible for KPI's and monthly vendor performance scorecard from key customers.
  • Executed vendor managed inventory strategies for strategic sales, including maintaining in stock levels, product turn levels, lead time analysis and inventory maintenance.
Replenishment Analyst / Replenishment Manager
February 2006 to February 2010 Best Brands Corp － Colton, CA
  • Supervised and managed a team of 4-5 Inventory Specialists for our key accounts.
  • Responsible for the management of over $150 million dollars worth of inventory per year and the attainment of required sales goals by the Side Sales Team.
  • Collaborated with customer's Buying & Replenishment teams to drive key initiatives.
  • Monitored individual SKU performance to ensure achievement of desired sales plan.
  • Led Project Management Team on the creation and execution of large scale projects such as; new item store penetration and price points, SKU and shelf distribution at individual store level and forecasting strategies for holiday items.
  • Created and distributed training modules for incoming new hire Replenishment Specialists.
  • Created strategies to identify loss leader items within in-house SKU's.
  • Tracked and monitored Trend Analysis for effectiveness of current product lines and introduction of new products into existing product line-up.
  • Member of Continuous Improvement Team responsible for upkeep and revision of company Standard Operating Procedure (SOP) documents.
  • Reviewed inventory levels for customers, updated scorecards and key performance indicators to attain and maximize profitable sales, increase inventory productivity, maintain and increase our competitive advantage while providing added value Sales Leadership.
 
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Customer Service Manager/Replenishment Specialist
December 2000 to February 2006 Telco Food Products － Colton, CA
  • Supervised a team of 10-12 Customer Service Representatives.
  • Assisted customers with resolution of complaints.
  • Drove order processing and provided sales support.
  • Collaborated with Production and Sales departments in sales strategies.
  • Executed sales pricing strategies in order to allow maximum profitability and return-on-investment in a complex and volatile commodity market.
  • Created and maintained internal Standard Operating Procedures (SOP) documents.
  • Provided customer retention support  as well as created Key Performance Indicators.
  • Achieved and maintained a 95-98% customer satisfaction rating in a highly competitive and demanding field.
  • Responsible for ensuring annual growth, constant innovation in current processes and for maximizing profits.
  • Executed vendor contracts and agreements, oversaw sales forecasting and budgeting while monitoring price changes and assignments.
  • Responsibilities included the hiring, training and mentoring of new employees and managers.
  • Participated in Walmart co-manage program and worked extensively with Retail Link System.
  • Part of supply chain management team.
  • Logistics coordinator for Walmart and Sam's Club orders.
  • Collaborated with Procurement
  • Achieved promotion to Senior Inventory Analyst.​​
 
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Education and Training
High School Diploma : General Studies, 1993 Ontario High School － Ontario , CA
BA : Business Management / Administration, 2003 University of Phoenix Business Management / Administration
Certifications
DCS2000 Online Item File Order Management System Certified Management Training Program: Problem Solving and Customer Relations
Achievements
  • Provided market analysis for accurate price points for our products.
  • Led team to 4 Vendor of the Year and Quarterly Awards in 2008, 2009, 2011 and 2014.
  • Spearheaded and implemented 'Back to Basics' education and discipline for order strategy and inventory levels.
  • Created Performance Improvement Team.
  • Led Supply Chain network into using order optimizer with our carrier base.
  • Led the Maximum Turn Goal report.
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Resume Overview

Companies Worked For:

  • CSM BakerySolutions
  • Best Brands Corp
  • Telco Food Products

School Attended

  • Ontario High School
  • University of Phoenix

Job Titles Held:

  • Senior Replenishment Specialist
  • Replenishment Analyst / Replenishment Manager
  • Customer Service Manager/Replenishment Specialist

Degrees

  • High School Diploma : General Studies , 1993
    BA : Business Management / Administration , 2003

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