Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Customer service
  • MS Office
  • Invoice generation
  • Inventory management
  • Team management
  • Problem resolution
  • Administrative support
  • Planning and coordination
  • Relationship development
  • Credit card payment processing
  • Call center experience
  • Inbound and outbound calling
  • High-energy attitude
  • Document preparation
  • Relationship management
  • Schedule coordination
  • Logical reasoning
  • Compliance standards
  • Business operations
  • Sales tracking
  • Energetic
  • Rapport and relationship building
  • Social media savvy
  • Excellent communication skills
Experience
03/XXX6 to 11/XXX9
Senior Relocation Consultant Finastra Paris, TX,
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Supervised and trained a number of employees on successful selling techniques.
  • Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Served as point of contact for customers and staff on subjects including [Type], [Type] and [Type] by applying customer service and interpersonal skills.
  • Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Recognized by management for providing exceptional customer service.
05/XXX3 to 03/XXX6
Senior Sales Executive Aaa Northern California, Nevada & Utah Sun City West, AZ,
  • Grew brand awareness by increasing market penetration with customer-focused approaches.
  • Maintained [Number]% conversion rate and surpassed $[Amount] yearly sales quota on consistent basis by engaging with customers, responding quickly to concerns and alleviating issues.
  • Built and maintained business partnerships and developed new business opportunities to drive competitive growth.
  • Negotiated contract terms, conditions and pricing for all sales.
  • Presented products and features to customers, responded to concerns and redirected objections.
  • Helped clients completing stressful moves by being professional, supportive and efficient.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Delivered corporate training to over [Number] new representatives on lead generation, motivational tools, best practices and protocols.
  • Secured long-term accounts by delivering polished sales presentations to promote brand effectiveness.
  • Networked with potential customers, made cold and warm calls and set up appointments and showcase offerings.
  • Fielded customer questions and addressed concerns while emphasizing value of [Product or Service] to encourage buyer confidence and drive sales.
  • Nurtured customer relationships to elevate customer experiences and facilitate sales.
  • Brought in [Number] new accounts valued at more than $[Amount].
  • Used [Software] to input and manage important information such as [Type] and [Type] into company database.
  • Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.
  • Oversaw scheduling for day-to-day activities of [Number] transportation employees.
  • Analyzed internal financial and technical data, as well as researched offerings of competitors, to prepare [Type] bids.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
01/XXX2 to 04/XXX3
Sales Representative Moishe's Moving Systems City, STATE,
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Generated [Number]+ leads per month and worked to convert customers with [Number]% success rate.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
Education and Training
Expected in 05/2022
Bachelor of Science: Clinical Psychology
Capella University - Minneapolis, MN
GPA:
  • Current [3.87] GPA
  • Major in [Clinical Mental Health Counseling]

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Resume Overview

School Attended

  • Capella University

Job Titles Held:

  • Senior Relocation Consultant
  • Senior Sales Executive
  • Sales Representative

Degrees

  • Bachelor of Science

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