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Senior Regional Project and Accounts Manger Resume Example

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SENIOR REGIONAL PROJECT AND ACCOUNTS MANGER
Summary

Skilled Account/Project manager with 10+ years of experience and excellent problem-solving, organizational and decision-making abilities. Well-versed in coordinating clients service needs, proper coordination, and multi-trade projects with co-located and off-site teams. Desire to apply expertise to new role with progressive organization.

Skills
  • Team management
  • Relationship development
  • Invoice generation
  • Operational improvement
  • Planning and coordination
  • Team building
  • Problem resolution
  • Supervision
  • MS Office
  • Organization
  • Project organization
  • Customer service
  • Budget administration
  • CMMS software expertise
  • Project goals and milestones
  • Meeting participation
  • Resource planning
  • Scope development
  • Process improvement
Experience
Senior Regional Project and Accounts Manger
City, StateCompany Name/Sep 2018 to Jun 2020
  • Held and managed Operations for Amazon, Meijer, Aldi, Gordon Food services, Save-a-Lot.
  • Managed internal Union Technicians and Sub-Contractors within to unsure accurate procedure and workflow during each Project.
  • Project Financial Tracking and Budgeting: Onthe mark budgeting and tracking is essential through Work orders, Purchase orders, Sub-Contractual payment agreements, submittal of Change Orders and/or add-ons, accurate invoicing, as well as good client relations.
  • Critical accounts management: Taking over Accounts that have come under stress due to previous lack of operational awareness.
  • Delivered updates and managed inquiries for delivery of quality products and services.
  • Provided awareness and understanding of overall project portfolio, interactions and issues to team members and stakeholders.
  • Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases.
  • Spearheaded key projects, resulting in high customer satisfaction and increased business revenues.
  • Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.
  • Evaluated, determined and delegated tasks to staff based on client needs, capacity planning project-specific initiatives.
  • Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
  • Produced status reports for customers and senior management.
  • Established relationships with construction manager and contractors to align priorities, goals and objectives.
Regional Maintenance Director
City, StateCompany Name/Jan 2010 to Sep 2018
  • Responsible for Project and Maintenance Operations in 100 + stores in 5 states.
  • Project Financial Tracking and Budgeting: On the mark budgeting and tracking is essential through Work orders, Purchase orders, Sub-Contractual payment agreements, submittal of Change Orders and/or add-ons, accurate invoicing, as well as good client relations.
  • Dramatically improved the region in two key factors-Budgetary and quality.
  • Performed continuous evaluations of building systems and oversaw preventive maintenance.
  • Minimized costs by working and negotiating with multiple suppliers.
  • Implemented improved training procedures to better develop new personnel.
  • Managed team of employees, daily progress reports and overall project planning.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Contacted vendors to procure equipment and tools to meet organizational demand.
  • Directed the bidding and selection processes to find external contractors for specialized projects.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Boosted customer satisfaction scores by rolling out new motivational initiative for team workers.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
Residential and Commercial Contractor
City, StateCompany Name/Aug 2003 to Dec 2009
  • Applied primer and new paint with brushes, rollers and spray systems.
  • Met expected project timeframes by supervising production workflow, parts quality and delivery.
  • Used putty plaster to repair damages to surfaces.
  • Prepared surfaces for painting by sanding, brushing and scraping existing walls, floors and trim.
  • Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage.
  • Received work orders from supervisors and clients to determine scope of work, materials needed and other job requirements.
  • Used plaster, putty and wood filler to fill cracks, holes and gaps in joints prior to painting to promote paint durability.
  • Verified that parts had the correct customer identification attached.
  • Promoted safe working practices by observing company policies, which prevented hazards in the workplace.
  • Primed and sealed unfinished wood, plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
Education and Training
High School DiplomaSycamore High SchoolJun 2003City
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Resume Overview

School Attended

  • Sycamore High School

Job Titles Held:

  • Senior Regional Project and Accounts Manger
  • Regional Maintenance Director
  • Residential and Commercial Contractor

Degrees

  • High School Diploma

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