Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
[Software] expertise
Recordkeeping abilities
Cross-platform testing
Defect resolution
Test planning
Automation scripting
On-site product demonstrations
Experience
Senior Quality Assurance Engineer, 02/2017 to Current Wcg – Chicago, IL,
Worked alongside developers and other project stakeholders to understand function, features and testing needs of each program.
Teamed with in-house and offshore teams to test web, mobile and client-server software applications for [Industry].
Provided clear and concise cost and time estimates for each phase of testing from test phase planning to final regression testing.
Interfaced with project managers, task managers and [Job title]s to develop quality assurance engineering requirements for [Type] projects.
Generated workforce plans, budgets and quality assurance benchmarks for [Type] engineering projects.
Suggested updates to software to improve usability, function and performance of [Type] products.
Managed [Type] and [Type] technical documentation for different procedures and projects.
Coordinated with QA teams member to [Action], realizing [Result] for significant improvements in project life cycle.
Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
Managed a [Number]-member team that resolved system outages, handled case escalations and line support.
Performed [Type], [Type] and [Type] tests according to strict production schedules.
Delivered training and ongoing quality assurance guidance to onsite and offshore professionals.
Developed automated testing scripts with [Software] and [Software].
Developed efficient and thorough test cases and scripts to facilitate consistent approach to product development in agile environment.
Verified error-free status of [Type] and [Type] products and functioned according to design parameters.
Test Lead, 10/2015 to 02/2017 Hewlett Packard Enterprise – Teleworker, FL,
Produced test scripts for automated testing for new software.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Collaborated with management to establish testing plans develop improvement strategies.
Set up automation frameworks, tools and methodology.
Designed and updated test cases to complete consistent manual tests.
Developed data management plans to collect, manage and analyze data.
Maintained detailed recordkeeping and updated project documentation.
Identified issues and bugs using [Type] and [Type] testing and verification tools.
Resolved [Type] issues promptly by using [Skill] and [Skill], resulting in better productivity and improved workflows.
Documented identified defects using [Software] and helped developers complete further testing and resolve issues.
Oversaw user acceptance testing and reporting to review software use by consumers in real-world scenarios.
Developed and wrote concise test plans for [Type] projects that encompassed [Type] and [Type] technologies.
Assigned test jobs to team members and evaluated performance.
Used [Type] and [Type] tools to document project features, capabilities and requirements.
Drafted defect reports identifying problems and shared testing metrics with team to develop solutions.
Monitored project progress and quickly addressed problems to complete testing on schedule.
Quality Analyst, 10/2012 to 10/2015 Amsted Rail – Greenville, SC,
Checked software programs for usability, functionality and design issues.
Collaborated with all key stakeholders to understand client's anticipated outcome for product testing.
Crafted test cases after determining test scenarios taken from [Type of Documentation].
Participated in application planning meetings and security audits.
Performed maintenance of test scripts to account for changes in environments and features.
Conducted testing and load testing to identify specific action and functional code.
Identified software failures to document anomalies and defects in software database.
Designed [Number] test scripts using business requirements and functional processes.
Junior Test Engineer, 11/2010 to 02/2012 Saic – Portsmouth, VA,
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Documented identified defects using [Software] and helped developers complete further testing and resolve issues.
Planned and implemented automated testing scripts with [Software], reducing labor hours by [Number]%.
Completed unit and regression tests on [Type] software and individual modules each [Timeframe].
Augmented knowledge of [Type] software and [Type] tools by actively participating in all available trainings and workshops.
Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Tracked software bugs and detailed all information regarding findings and resolution techniques in documentation for [Job title]s.
Education and Training
B.Tech: Computer Science, Expected in West Bengal University of Technology - Kolkata, WB GPA:
B.Tech: Computer Science, Expected in West Bengal University of Technology - Kolkata, WB GPA:
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