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senior quality assurance engineer and lead resume example with 8 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Certified Scrum Master, Certified Salesforce admin, and internationally certified tester with 7 years of experience in the IT field, skilled at executing various project management tasks, monitoring team performance and activity, and experience in preparing project plans for different clients. Offers excellent analytical and communication skills, great multitasking skills, and well-developed ability to work and perform well in fast-paced business environment.

Personal Skills
  • Project Management
  • Troubleshooting and Testing
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Team Management
  • Self motivated, Sincere, Hard Work, Quick Lerner
Education
LJIET Ahmedabad, Expected in 06/2014 ā€“ ā€“ Bachelor of Engineering : Computers - GPA :
  • 7.98 CGPA
Certifications

ISTQB Certified Tester Foundation Level (CTFL)

Scrum Master (CSM)

Certified Salesforce Administrator (CSA)

Certified Conga (Apttus) CPQ, CLM, Sign and Grid

Technical Skills
  • Functional Areas: Software Testing Life Cycle (STLC), Agile Methodology, Salesforce, Contract Management tool (CLM), CPQ, DocuSign, Task Management
  • Documentation Tools: MS-Word, MS-Excel, Ms-Powerpoint, SharePoint, Confluence, MediaWiki, VersionOne
  • Bug Tracking Tools: JIRA, Redmine, Bugzilla
  • Performance Testing Tool: JMeter
  • API Testing Tools: SoapUI, Postman
  • Test Case Management Tools: qTest, Zphyer, MS-Excel
  • Other Utilities: DAC (Deployment Administrative), Procmon, ConsoleTestHarness, Tortoise SVN, Firebug, VMware VSphere
Experience
Square Trade - Senior Quality Assurance Engineer and Lead
Seattle, WA, 12/2020 - 12/2021
  • Understanding of Conga CPQ (Configure, Price Quote), Conga CLM (Contract Lifecycle Management), Grid and Sign products
  • Worked with Conga X-Author to sync quote to cash date for clients in excel
  • Single handedly managed testing of Conga CPQ and CLM products.
  • Managed multiple big clients such as Cardinal Health, Booking.com, Agoda, Tivity Health, Lantheus - Progenics, Boomer, Hitachi, and Airplus (Lufthansa group) at a time.
  • Created high-level documents such as project plan, test plan, test strategy documents in MS Word and MS Excel.
  • Managed different sizes of teams on assigned projects.
  • Coordinated with various teams for different testing activities on a project
  • Prepared client demos in MS Power Point and communicated and presented same to client.
  • Part of all Sprint plannings, Daily stand-ups, and Client demos
  • Used Zphyer to create and maintain test requirements and JIRA for defect tracking, also verified the resolution of software and specification defects
  • Followed all documented requirements and procedures and designed test plans, test approaches, test matrixes, test cases, and test validation documents to validate test results at each of the validation points
  • Performed functionality testing, system integration testing (SIT), user integration testing (UAT), and regression testing of Conga products
  • Prepared start and end criteria for SIT/UAT phases and bug reports for client
  • Involved in all the client communications
  • Received multiple awards for work done on different projects
Thermo Fisher Scientific Inc. - Senior Quality Assurance Engineer
Indianapolis, IN, 12/2016 - 12/2020
  • Single-handedly managed end-to-end testing activities for McAfee's total protection
  • Reviewed and analyzed the existing business, user, functional, and system requirements
  • Reviewed business requirements, and design documents, and assigned test cases per release
  • Prepared test plans outlining the scope, schedule, and cost for a variety of software and system product releases
  • Responsible for identifying and preparing for proper test environments, test equipment, and test data
  • Responsible for performance engineering & test leadership, strategy, planning, resource estimating, design, scheduling, and implementations on multiple strategic product initiatives including management of cross-functional matrix teams of Developers, Requirements, Test, and Support engineers
  • Developed enterprise performance test process and training by collaborating with team members across solutions, development, infrastructure, testing and product support, and research of industry best practices
  • Reported defects using quality center-verified fixes and closed bugs during regression testing.
Wittybee Technologies - Quality Assurance Engineer
City, STATE, 12/2013 - 12/2016
  • Conducting testing on all testing stages as part of the regular STLC cycle
  • Identification of test requirements based on business requirements
  • Defect management with JIRA and Redmine
  • Tested DDOS (Denial-of-service) attack from the browser's console and tested the URL tampering and verified the basic XSS (Cross-site scripting) scripts and SQL injections on the application
  • Worked on the json file containing API calls and extracted them in API caller and tested all the API parameters and prepared API test cases for the same
  • Created scripts for 600 users using the distributed system in JMeter and worked with the deployment team on the performance and load on servers
  • Responsible to manage the team, assigning tasks, and coordinating with the development teams for bug fixes
  • Part of functional testing, regression testing, smoke testing, integration testing, and acceptance testing.

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Resume Overview

School Attended

  • LJIET

Job Titles Held:

  • Senior Quality Assurance Engineer and Lead
  • Senior Quality Assurance Engineer
  • Quality Assurance Engineer

Degrees

  • Bachelor of Engineering

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