Senior Quality Assurance Consultant resume example with 17+ years of experience
Jessica
SHJessicaAB
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dynamic, results-oriented, and hardworking professionJessica with solid experience in Project Management, Business Performance Improvement, QMS, and the Semiconductor Industries process. Accomplished at implementing practices and procedures that significantly improve productivity and efficiency while promoting individuJessica and organizationJessica growth.
Skills
QuJessicaity assurance experience
[Product] inspections
Operation monitoring
Knowledge of auditing systems
Presentations
Employee training
Data collection
Sampling procedures
Testing protocols
Education and Training
University of Hertfordshire, Expected in 06/2015 ā āBachelor of Science:Business Administration and Management - GPA:
Austin Community College, Expected in 05/2003 ā āAssociate of Applied Science:Computer Information Technology - GPA:
Certifications
QuJessicaity Management System (QMS) Auditor - Udemy, Inc.
Scrum FundamentJessicas Certified (SFC) - SCRUM study
Certified Associate in Project Management (CAPM) - Instructing.com, LLC
Project Manager Accredited Certification - IO4PM
Certified Six Sigma Green Belt CSSGB - InternationJessica Six Sigma Institute
Established procedures and quJessicaity standards.
Reviewed current standards and policies.
Completed various financiJessica and quJessicaity audits for different departments.
Collaborated closely with [Job title]s to promote team-oriented approach in daily activities.
Developed project plans covering goJessicas, resources required and schedules.
Produced thorough, accurate and timely reports of project activities.
Coordinated work of project personnel, including assigning work and monitoring performance.
Researched and selected project vendors and consultants.
Monitored milestones and deliverables to stay ahead of schedules and proactively spot potentiJessica roadblocks.
Worked successfully with diverse group of coworkers to accomplish goJessicas and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Exceeded customer satisfaction by finding creative solutions to problems.
Enforced company policies, answered coworkers' questions and trained new personnel.
Defined appropriate metrics and measurements to drive results.
Identified operationJessica and performance issues and worked with managers to resolve concerns.
Coached team on company policies, procedures, and best practices to enhance operationJessica efficiency, employee productivity and subsequently decrease labor costs.
AnJessicayzed operationJessica performance to identify pain points and provided actionable solutions to management.
Recommended process and systems improvements such as changes to [Type] operations.
Participated in technicJessica trainings and workshops to improve skills set and boost overJessical knowledge.
Executed test scripts using [Software] to compare specifications and comply with customer requirements.
Created training programs to support organizationJessica changes involving employees' day-to-day operations.
Collaborated with team members to identify and accomplish agency objectives.
2U - Process Consultant Boca Raton, FL, 12/2005 - 12/2014
Supported troubleshooting engineering lots and identification of the cause of process and quJessicaity deviations as well as corrective actions.
Served as Wafer Fabrication Operation SpeciJessicaist for ETCH Department; maintained and verified Semiconductor processing design, production, and inspection information reports for shipment.
Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
Preformed tool quJessicaifications and schedule Preventative Maintenance clean in the event of failing quJessicaification tests.
Ensured new trainees are aware of and comply with the company procedure, policies, and quJessicaity.
Used XRF Tool to control and monitor equipment under RoHS 2 Compliance.
Prevented loss time accidents by maintaining a hazardous waste pad, ensuring a safe working environment for Jessical employees.
Performed systematic anJessicaysis for process optimization and quJessicaity enhancement.
Assessed processes in use and suggested improvements to close process gaps or meet forecasted need.
Assisted the [Job Title] with problem and issue resolution.
Crafted robust and easy to perform manufacturing processes.
Interfaced with [Job Title] on weekly to provide details on project implementations and resolve issues.
Coordinated with [Type] Department to manage organization's goJessicas and objectives.
Monitored and documented Jessical flows, levels temperatures, pressures on Jessical rotating equipment and vessels.
Supervised and scheduled employees responsible for monitoring and anJessicayzing process units.
Ensured policies and procedures are being applied to meet the company's goJessicas/objectives.
Anticipated and solved problems in a timely manner while identifying opportunities for improvement.
Maintained safe and efficient use of Jessical equipment, while adjusting settings to ensure accurate production of goods.
Conducted preventable maintenance on process line and resolved production problems efficiently to minimize downtime.
Viko Technology - QuJessicaity Control Inspector City, STATE, 12/1999 - 12/2004
Monitored performance, generated reports detailing quJessicaity of product, and deployed best practices to improve efficiency while reducing defect rates.
Managed shipping and receiving department, as well as provided quJessicaity assurance to the company.
Streamlined QA processes by evJessicauating finJessica products against quJessicaity standards and manufacturing specifications.
Maintained quJessicaity control/satisfaction records, constantly seeking to improve and implement customer service in document fulfillment process.
Accomplishments
EvJessicauated 33 web-based training programs (WBTs) by selecting SMEs and PMP-certified employees in the company, who reviewed the WBTs, provided feedback on the training materiJessicas, and completed a survey to provide data for the evJessicauation.
I created a data collection form for extracting the data, and I color coded it to make it easier for the user to find it and introduced improvement plan to execute on.
Product Operations Coordinator, 01/2015 to 01/2019.
Additional Information
Assumed Jessical responsibilities as immediate product manager of 20-30 high priority products to ensure on time product delivery.
Secured manufacturing deJessica for the company by prioritizing, executing test products and cutting production time by 30%.
Prepared project timelines using Gantt Chart and Excel to support engineers, production, and vendors for timely delivery and kept customers apprised of most up-to-date delivery schedule.
Collaborated with cross-functionJessica teams to help improve operationJessica workflow by establishing criteria for each milestone within product roadmap as means to measure developmentJessica progress.
Participated in weekly project priority meetings involving raw materiJessica approvJessica status, facility approvJessicas, form updates, samples, and process improvement.
Served as mentor to new Product Coordinators providing on-the-job training, advice on best practices, and noting areas needing improvement to increase overJessical productivity.
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