senior property claims adjuster resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Senior Claims Analyst experienced in the adjudication of first-party homeowner property claims, third-party general liability claims, and complex claims within the specialty lines of business including construction defect, D&O, E&O, environmental, EPL, excess and recreational marine.
Dedicated to providing the client with the most positive claims experience as possible.
Recognized as a leader and regularly commended for possessing outstanding administrative and organizational skills and for providing exceptional product presentation.  Has a natural ability to effectively communicate and articulate information clearly and concisely, with a strong emphasis on remaining courteous and professional in both written and verbal communication. 
Senior Property Claims Adjuster, 03/2014 to Current
Pemco Mutual Insurance CompanySpokane, WA,
  • Manages three to five new losses per week with potential exposures up to $500,000 with an average pending of twenty five claims at any given time.
  • Analyzes and documents coverage, contacts appropriate parties to obtain complete and substantive information for potential recovery, and uses good business judgment in utilizing outside experts.
  • Responsible for setting appropriate reserves following an accurate reserve analysis and rationale.
  • Properly scopes and estimates loss exposures utilizing Xactimate software; negotiates settlements with insureds in accordance with recommended best practices guidelines and limits of authority.
  • Assists in handling claims, when necessary, during CAT execution.    
Casualty Claims Specialist, 10/2011 to 03/2014
Csaa Insurance GroupOklahoma City, OK,
  • Was responsible for the resolution of automobile and homeowner third-party claims, confirmed and documented  coverage, conducted meaningful investigations, evaluated claims using the proper application of the law and followed a clear disposition plan to resolve claims in a timely manner to mitigate potential growing exposure and/or litigation.
Complex Casualty Claim Representative, 02/2003 to 10/2011
State Farm Fire & Casualty CompanyCity, STATE,
  • Assigned complex casualty losses under the personal and commercial lines of business in general liability, as well as the specialty lines indicated above.
Education and Licensing
Bachelor of Arts: Sociology, Expected in 2002
Rowan University - Glassboro, NJ
: , Expected in 2012
Associate in Insurance Claims (AIC) - ,
: , Expected in
Licensing - ,
Currently licensed in Connecticut, North Carolina, New Hampshire, Vermont and Texas.

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Resume Overview

School Attended

  • Rowan University
  • Associate in Insurance Claims (AIC)
  • Licensing

Job Titles Held:

  • Senior Property Claims Adjuster
  • Casualty Claims Specialist
  • Complex Casualty Claim Representative


  • Bachelor of Arts

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