Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Senior Claims Analyst experienced in the adjudication of first-party homeowner property claims, third-party general liability claims, and complex claims within the specialty lines of business including construction defect, D&O, E&O, environmental, EPL, excess and recreational marine.
Dedicated to providing the client with the most positive claims experience as possible.
Recognized as a leader and regularly commended for possessing outstanding administrative and organizational skills and for providing exceptional product presentation.  Has a natural ability to effectively communicate and articulate information clearly and concisely, with a strong emphasis on remaining courteous and professional in both written and verbal communication. 
03/2014 to Current
Senior Property Claims Adjuster Pemco Mutual Insurance Company Spokane, WA,
  • Manages three to five new losses per week with potential exposures up to $500,000 with an average pending of twenty five claims at any given time.
  • Analyzes and documents coverage, contacts appropriate parties to obtain complete and substantive information for potential recovery, and uses good business judgment in utilizing outside experts.
  • Responsible for setting appropriate reserves following an accurate reserve analysis and rationale.
  • Properly scopes and estimates loss exposures utilizing Xactimate software; negotiates settlements with insureds in accordance with recommended best practices guidelines and limits of authority.
  • Assists in handling claims, when necessary, during CAT execution.    
10/2011 to 03/2014
Casualty Claims Specialist Csaa Insurance Group Oklahoma City, OK,
  • Was responsible for the resolution of automobile and homeowner third-party claims, confirmed and documented  coverage, conducted meaningful investigations, evaluated claims using the proper application of the law and followed a clear disposition plan to resolve claims in a timely manner to mitigate potential growing exposure and/or litigation.
02/2003 to 10/2011
Complex Casualty Claim Representative State Farm Fire & Casualty Company City, STATE,
  • Assigned complex casualty losses under the personal and commercial lines of business in general liability, as well as the specialty lines indicated above.
Education and Licensing
Expected in 2002
Bachelor of Arts: Sociology
Rowan University - Glassboro, NJ
Expected in 2012
Associate in Insurance Claims (AIC) - ,
Expected in
Licensing - ,
Currently licensed in Connecticut, North Carolina, New Hampshire, Vermont and Texas.

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School Attended

  • Rowan University
  • Associate in Insurance Claims (AIC)
  • Licensing

Job Titles Held:

  • Senior Property Claims Adjuster
  • Casualty Claims Specialist
  • Complex Casualty Claim Representative


  • Bachelor of Arts

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