Senior Claims Analyst
experienced in the adjudication of first-party homeowner property claims, third-party
general liability claims, and complex claims within the specialty lines of business
including construction defect, D&O, E&O, environmental, EPL, excess and
recreational marine.
Dedicated to
providing the client with the most positive claims experience as possible.
Recognized as a leader and
regularly commended for possessing outstanding administrative and
organizational skills and for providing exceptional product presentation. Has a natural ability to effectively
communicate and articulate information clearly and concisely, with a strong
emphasis on remaining courteous and professional in both written and verbal
communication.
Experience
03/2014 to Current
Senior Property Claims AdjusterPemco Mutual Insurance Company – Spokane, WA,
Manages three to five new losses per week with
potential exposures up to $500,000 with an average pending of
twenty
five claims at any given time.
Analyzes and documents coverage, contacts appropriate
parties to obtain complete and substantive information for potential recovery, and
uses good business judgment in utilizing outside experts.
Responsible
for setting appropriate reserves following an accurate reserve analysis and
rationale.
Properly
scopes and estimates loss exposures utilizing Xactimate software; negotiates
settlements with insureds in
accordance
with recommended best practices guidelines and limits of authority.
Assists in handling claims, when necessary, during CAT
execution.
10/2011 to 03/2014
Casualty Claims SpecialistCsaa Insurance Group – Oklahoma City, OK,
Was responsible for the
resolution of automobile and homeowner third-party claims, confirmed and documented coverage, conducted meaningful
investigations, evaluated claims using the proper application of the law and followed
a clear disposition plan to resolve claims in a timely manner to mitigate
potential growing exposure and/or litigation.
02/2003 to 10/2011
Complex Casualty Claim RepresentativeState Farm Fire & Casualty Company – City, STATE,
Assigned
complex casualty losses under the personal and commercial lines of business in
general liability, as well as the specialty lines indicated above.
Education and Licensing
Expected in 2002
Bachelor of Arts: Sociology Rowan University - Glassboro, NJ GPA:
Expected in 2012
: Associate in Insurance Claims (AIC) - , GPA:
Expected in
: Licensing - , GPA: Currently licensed in Connecticut, North Carolina, New Hampshire, Vermont and Texas.
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