senior project officer resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Over seven years NSW public sector experience, leading projects and teams to deliver successful energy efficiency and circular economy programs for NSW businesses, communities and householders.
  • IT
  • Proficient in many software applications within Windows/Mac including all Microsoft Office, Visio, Adobe Pro, website building and maintenance.
02/2022 to Current Senior Project Officer Columbia University | New York, NY,
  • Implementing key actions from the NSW Waste and Sustainable Materials Strategy
  • Leading design and establishment of the $13 million Circular Innovation Fund, which will support research or testing of new uses for recycled material and provide opportunities to pilot them in government projects
  • Leading stakeholder engagement and internal working group to ensure preparedness for waste export ban regulations
  • Coordinated EPA and Planning staff to implement planning system updates which will help support future circular economy infrastructure projects
  • Project managed analysis for circular economy infrastructure investment plan
07/2017 to 01/2022 Senior Project Officer Columbia University | New York, NY,
  • Coordinated a team of five to deliver the Manufacturing Efficiency Funding program, which provides up to $70,000 for NSW manufacturers to implement energy efficiency equipment upgrades
  • In this role I successfully:
  • Oversaw the team, allocating roles and responsibilities to contract manage over 150 ongoing projects worth $6 million cumulatively, delivering significant energy savings for participant businesses
  • Planned and forecasted annual expenditure
  • Provided advice on dispute and conflict management, handling sensitive issues such as contract variations or terminations
  • As a result, most projects are on track
  • Worked collaboratively with the Senior Team Leader to successfully re-structure the team, drive strategy, assign roles and responsibilities and allocate budget
  • Led a team of three to design and deliver a NSW business energy advisory support incentive program (Business Energy Coaching), successfully providing $3 million in support to over 400 businesses
  • In this program I have:
  • Delegated team tasks and coordinated program delivery
  • Designed a new co-funding program to expand the energy management systems (EnMS) market, awarding 45 businesses a $35,000 incentive
  • Developed a new industry leading online tool to benchmark the energy management performance of businesses (EnMS Benchmarking Tool)
  • Re-designed and delivered a project scoping/energy savings action plan support offer to hundreds of NSW businesses, providing $5,000 grants.
01/2013 to 07/2013 AML Sanctions Analyst Iora Health | Winston Salem, NC,
  • Developed ISO 9000 audit preparation kits and guides for staff
  • Consulted with TAFE staff, understood their needs and delivered highly intelligible guides
  • Ensured Sydney TAFE complied with government standards set by ASQA, developing coherent, functional templates/databases and continuous improvement procedures
  • Completed briefings on the Co-Operative Research Centre (CRC) for Low Carbon Living, identifying opportunities to adopt energy efficient power and water at college
  • Role, conducting research and analysis of highly sensitive, high risk, politically exposed people’s (PEP) Citibank accounts
  • Analysed large volume of confidential files/spreadsheets detailing client information
  • Used advanced excel reporting skills, including pivot tables and graphs to summarise
  • Upon PEP identification, provided advice and recommended solutions to manager, collating all findings and organised paperwork to apply sanctions
  • My contribution to this assignment helped bolster the security and compliance of Citibank, flagging multiple PEP’s, ensuring compliance with regulations.
02/2012 to 11/2012 Operations Assistant The Green Guys | City, STATE,
  • In an energy efficiency lighting and solar sales company
  • Compiled and submitted documents to create Energy Savings Certificates (ESC’s)
  • Assisted business to prepare for government compliance audit, resulting in excellent annual auditing results.
Education and Training
Expected in 01/2010 to to B.A (Hons) | Environmental Management University of Leeds, Leeds, GPA:
Achieved 1st class grade for an outstanding energy audit consultancy project Awarded 2:1 mark for dissertation on energy entitled ‘London Renewable Energy: Barriers and Potential
Expected in 01/2006 to to AS | Varndean College, Brighton, GPA:
Politics, Psychology, Citizenship, Film Studies
Expected in 01/2003 to to GCSES | Varndean School, Brighton, GPA:
– Maths, English, Science, Geography, German, Drama
  • Designed and implemented a $1.5 million procurement project, including tender documentation, contracts and application forms to successfully engage and contract manage 15 suppliers
  • Implemented a stakeholder engagement plan, successfully delivering multiple workshops with over 20 key external stakeholders to design the program
  • This included the use of human centred design principles
  • Collaborated with external stakeholders, including Energy Efficiency Council to develop a new training course for energy advisory service providers
  • Wrote program evaluation plans in collaboration with Science Division
  • Delivered projects for the Household and Small Business Upgrade Program, including:
  • The consultation and design of an air conditioning incentive program
  • A strategy to increase uptake of energy efficient lighting in regional areas
  • Ad-hoc 2019 – 2023
  • A/Senior Team Leader, Sustainability Programs Branch, Department of Planning, Industry and Environment, Sydney, Australia
  • Acted in Senior Team Leader role on numerous occasions
  • Took responsibility for team performance and resourcing, delegating roles and responsibilities based on specific skillsets, capabilities and motivations of staff
  • Responded to welfare issues and provided support to maintain the wellbeing of staff in challenging circumstances (Covid-19)
  • Led response to several urgent ministerial requests
  • Delivered presentations to provide team update and strategic feedback at senior leadership meetings
  • Oversaw budget management, forecasting and funding allocation for projects
  • May -
  • June
  • Project Officer, Evaluation Team, Department of Planning, Industry and Environment, NSW, Sydney, Australia
  • Project managed Energy and Resource Efficiency Research Hub, a project to establish partnerships and collaborate with universities to deliver strategic knowledge needs
  • Coordinated $1 million budget, which includes allocating funds to project management salary, contractors, and a $600,000 research funding grant
  • Successfully designed structure of project, including its governance model, communication strategy and schedule
  • Worked collaboratively with senior leadership, providing advice and guidance on project at regular steering committee meetings
  • Successfully planned (set agenda, speakers, topics) and facilitated (managed facilitators, delivered presentation) at 3 workshops with over 30 internal and external stakeholders, working collaboratively to discuss priority research needs
  • Managed procurement process for research funding grant, completed all documentation and delivered presentation to prospective applicants
  • Completed suite of project management documentation, including project plan, timeline, Gannt chart and program logic to effectively manage project objectives
  • External stakeholder management coordinating feedback and organising workshops to make improvements to the Climate Change Fund Strategic Plan
  • Project managed successful social research project that examined the current energy management practices of the top 500 largest energy users in NSW
  • Results of this survey significantly contributed to the design of a key NSW Government program
  • September 2015 –
  • May
  • Project Officer, Research, Data and Evaluation Teams, Department of Planning, Industry and Environment, Sydney, Australia
  • Temporary role, supporting data, research and evaluation requirements of NSW energy efficiency programs to meet target actions of the Energy Efficiency Acton Plan (EEAP)
  • Delivered resource efficiency knowledge seminar series, hosting talks from industry experts to promote information
  • Received excellent feedback from management
  • Coordinated workshop series ‘Behaviour Change Master Class’ which built capacity of staff to implement comprehensive behaviour change techniques in their programs
  • Worked with University of Wollongong to deliver pilot project ‘Housing Stock Mapping’ that mapped housing characteristics of housing stock in Sydney, Illawarra region
  • Successfully developed communications package, including web page, article and social media for energy-use rating tool, Energy Explorer
  • Researched consumer decision making and analysed behaviours to co-design a ‘Virtual Market’ Modelling project in collaboration with CSIRO
  • Project managed program logic delivery for 11 sustainability teams
  • This included extensive collaboration with teams, critiquing monitoring and reporting plans and tracking each team’s progress towards key milestones
  • Completed briefing for Director, clearly communicating and simplifying details on project plans, issues and timeframes for on-going program logic projects
  • Successfully developed surveys for internal business team, analysing attitudes and actions of previous energy efficiency audit program participants
  • June-
  • September
  • CAPEX Project Officer, CAPEX Team, Government Property NSW, Sydney, Australia
  • Temporary role to assist with preparation and delivery of capital works projects which are designed to drive improvements in building performance and sustainability
  • Provided on-going financial reporting and research into feasibility of sustainability projects for Government Property NSW (GPNSW)
  • Worked collaboratively with staff to develop new financial tracking spreadsheets that monitored resources, cost implications and status of work in easy to use structure
  • Project managed solar photovoltaic feasibility study, completing data analysis, cost projections and potential payback period
  • Project successfully demonstrated it would meet goals with a payback period of 7/9 years, supporting an approved business case
  • Managed application for GPNSW asset to successfully obtain 4.5 star NABERS rating
  • Invaluable experience in NSW government building sector, where I further developed my project management, financial planning and sustainability skills
  • September-
  • June
  • Project Officer, Strategic Planning and Performance, Sydney TAFE, Sydney, Australia
  • Worked in Strategic Planning and Performance unit, providing assistance to management to drive business planning, quality and environmental sustainability
  • Decisive role in delivering Sydney TAFE’s outstanding results in 2014 Australian Skills Quality Authority (ASQA) audit, leading to TAFE’s successful training re-registration.
Strong Excel skills. Completed advanced training courses in degree Delivered detailed analysis and reporting in numerous work projects Government Training Completed Plain English training course. Completed several internal leadership training courses Driving Held licence for 18 years, no violations. Project Management Certified Scrum Master for agile project management Completed Diploma of Project Management course Jessica Claire – Resume Page 1 of 4

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Resume Overview

School Attended

  • University of Leeds
  • Varndean College
  • Varndean School

Job Titles Held:

  • Senior Project Officer
  • Senior Project Officer
  • AML Sanctions Analyst
  • Operations Assistant


  • B.A (Hons)
  • AS

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