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Senior Project Manger Resume Example

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SENIOR PROJECT MANGER
Professional Summary

Well-qualified administrative professional bringing demonstrated knowledge, abilities, and experience to loan processing. Effective at collaborating with customers to realize their needs, organizing paperwork, resolving discrepancies, and working with third-party vendors to clear issues and completing project closings. Committed to accurate and thorough work aimed to financially benefit all parties. Successful at finding efficient plans and money allocation including credit options to borrowers based on financial strength.

Accomplishments
  • Collaborated with team of 8 in the successful development and execution of the $2.8M National Cancer Institute Exhibit Program federal government contract.
  • Delivered over 20 high profile domestic and international trade show projects annually. Major accounts includes customers spanning diverse industries such as Aerospace, Hospitality Management Technology, Travel and Tourism, and Food and Beverage.
  • Led and participated in monthly strategy sessions with executive management to identify and qualify new revenue streams. Successfully captured projects totaling over $500,000 in new revenue.
  • Repeatedly commended by superiors and customers for excellent customer service.
Skills
Work History
Senior Project Manger01/2019 to 07/2020
Jpmorgan Chase & Co. – Westminster , CA
  • Cultivated strong client and vendor relationships directly resulting in over $260,000 in new sales revenue within first year.
  • Performed customer needs assessments and coordinated appropriate product resolutions with supply chain and quality teams.
  • Reviewed customer financial statements and contacted them to clarify details.
  • Finalized project financial records while collaborating with financial controllers and C-Level executives.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Managed and led multi-disciplinary design, production, and accounting team throughout development and contract document phases for projects totaling more than $500,000.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Obtained legal documents and documentation such as credit reports and financial statements to determine creditworthiness and/or payment terms for client accounts and for underwriting product lease agreements.
  • Upheld complete confidentiality of all submitted customer information according to release guidelines.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Assessed customer account histories to determine previous compliance with payment plans and terms.
  • Worked with clients to support understanding of rationale and details of financial strategies.
  • Used Monday.com CRM to create reports and recommended courses of action to upper management.
  • Identified budget variances and recommended corrective actions, avoiding cost overruns and maintaining positive cash position.
Project Manager01/2011 to 01/2019
Planet Pharma – Columbia , MD
  • Planned and managed budget and resources for National Cancer Institute's (NCI) $2.8 million Exhibit Program government contract and planned Institute's exhibits at annual scientific.
  • Provided onsite support at national meetings as representative of National Cancer Institute. Responsibilities included providing exquisite customer service, fielding general questions from attendees, and matching NCI subject matter experts to address specific questions regarding funding, research, or fellowship opportunities.
  • Responsible for completing and submitting 14 client contract deliverables such as, Pre-Show and Post-Show Exhibit Reports, Monthly Exhibit Season Status Reports, Exhibit Loan Program Usage Reports, show-by-show budget and actual cost reports, and NCI Material Usage Reports.
  • Identified and analyzed contract data for new business opportunities using federal procurement platforms GovWin and EZGovOpps, as well as websites such as FedBizOpps.gov, Sam.gov, and FPDS.gov.
  • Coordinated onboarding of 11 subcontractors to Vigilant's Public Information and Communications contract team. This included drafting and executing teaming and non-disclosure agreements as well collecting and reviewing partner financial statements to determine financial stability.
  • Drafted and submitted Vigilant's business and cost proposals for 15 Federal IT service RFI's and RFP's contracts annually.
  • Interviewed over 20 employment applicants monthly to determine fit with customer job placement requirements taking into consideration requested salary, position pay, geographic location, company sponsored benefits, and profitability.
Project Manager04/2009 to 01/2011
Planet Pharma – Coppell , TX
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration, and day of event coordination.
  • Performed cost benefit analysis to show clients advantages of modular exhibits versus custom exhibits. Benefits included 10% reduced shipping and drayage costs, greater scalability and flexibility to change out messaging and images and optimizing labor costs.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Education
MBA: Business Administration05/2013University Of Mary Washington- City
Bachelor of Science: Business Management05/2010Park University- City
Technical Proficiencies
  • Microsoft Office Suite including MS Project, MS Visio, and SharePoint
  • Monday.com - CRM and Project Management operating system
  • Proficient with federal procurement platforms such as GovWin and EZGovOpps
  • Mailchimp Marketing Automation Platform
  • Event platforms CompuSystems and Cvent
  • Various Audio-Visual technologies used for live events and presentations
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Resume Overview

School Attended

  • University Of Mary Washington
  • Park University

Job Titles Held:

  • Senior Project Manger
  • Project Manager

Degrees

  • MBA : Business Administration 05/2013
    Bachelor of Science : Business Management 05/2010

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