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Senior Project Manager/Technical Project Manager Resume Example

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SENIOR PROJECT MANAGER/TECHNICAL PROJECT MANAGER
Professional Summary

Project Manager effective in leading and directing assessment and other technical projects from inception to launch. More than 8 years of progressive project management experience within both business and technical organizations. Repeated success in developing project initiatives and directing project plan targets using a combination of technology, business, leadership and customer service skills.

Core Qualifications
  • Project development and lifecycle
  • Vendor sourcing
  • Budgeting and forecasting
  • Risk management
  • Process improvement
  • Contract management
  • Systems implementation
  • Cross functional team management
Experience
Senior Project Manager/Technical Project Manager
March 2013 to November 2015 ACT, Inc - Iowa City, IA
  • Monitoring scope, schedule, and cost of ACT projects, coordinating efforts of both internal and external resources.
  • Maintaining project schedules in Microsoft Project and Primavera; monitoring costs and change requests; holding project status meetings and producing agendas/minutes of those meetings; providing project status and insight to OSM senior management; contributing to business case creation; and ensuring PLC processes and best practices are followed throughout the life of the project.
  • Serving on process improvement teams within my department for cross-functional RACIs, Project Financial reports and processes, project management schedule standards and project management documentation standards.
State Program Manager
October 2010 to March 2013 ACT, Inc - Iowa City, IA
  • Focused on establishing and developing new business opportunities with state departments, government agencies, education, employers, and workforce-related stakeholders for the ACT suite of Work Readiness Solutions including assessments, job profiles and research/analytics.
  • Worked with WorkKeys Operations to resolve customer concerns; met with state and local officials to build or maintain existing National Career Readiness Certificate and WorkKeys programs; followed funding streams, grant releases and legislative bulletins for relevance to clients; provided informational and training presentations at state and national conferences; provided operational and ACT policy training to user groups.
  • Served as the lead on a project team as the interface between customers and ACT IT to provide more timely and secure data and reporting capabilities.
IT Project Manager
January 2010 to October 2010 Pearson - Iowa City, IA
  • Responsible for managing the quality and delivery of technology projects in support of the Florida State Assessment (FCAT).
  • Documented and negotiated customer requirements,designed solutions, planned and tracked project and secured final customer acceptance.
  • Served as the IT manager housed in the Florida Department of Education for a two month period to resolve data quality, reporting and requirement issues in initial year of contract.
  • Other responsibilities included negotiating commitments with internal software and operations work groups, documentation of software and testing processes, procedures and progress, and providing detailed status reporting to senior leadership teams.
  • These responsibilities required the ability to effectively communicate with internal and external resources, process large amounts of information and make independent decisions to keep the projects on track.
Senior Project Manager
July 2007 to January 2010 Pearson - Iowa City, IA
  • Primary contact with the Georgia Department of Education working with cross-functional teams of sales, psychometrics, software development and operations to meet program objectives of the Georgia End-of-Course state assessment.
  • Created and managed detailed project schedules and plans for the customer and internal work groups; managed the cost and scope of the project by providing effort estimates for delivery of Pearson services; communicated project status to senior management team; managed and resolved issues with the DOE; and proposed new systems, processes and technologies to DOE.
  • Responsible for district-level training on Pearson web-based student data management systems and planning and coordinating item review, data review and standard setting events in Georgia.
  • Successfully coordinated the move of scoring and reporting processes from legacy to new systems while maintaining on-time and successful delivery to customer.
Software Developer I-IV, Lead Analyst
June 1997 to July 2007 Pearson - Iowa City, IA
  • Designed, developed, documented and implemented mainframe solutions for enrollment, distribution, scanning, scoring, and reporting systems for large-scale state assessment projects including New Jersey, New Mexico, New York, South Carolina and Washington for compliance with state and federal requirements.
  • Duties included providing guidance to internal and external functional teams to meet customer deliverables for paper and web-based student data management and report content delivery; integrating systems across multiple platforms; supervising and training new permanent and contract development staff in multiple roles; working with Department of Education employees and sub-contractors to determine requirements; and writing Detailed Design Specifications and Unit Test Plans to aid application developers and system test team.
Education
Certificate of Completion Horizons Computer Learning Centers - Iowa City, IA

Intro to Java and OOD
BS : Business Arizona State University - Tempe, AZ GPA: cum laude

cum laude
Mainframe Programming Certificate : Accelerated Mainframe Programming Kirkwood Community College - Cedar Rapids, IA

Six-month program to train mainframe software developers to fill local workforce needs.

ACT sponsored training : The Seven Separators of Great Facilitaion Association for Talent Development - Cedar Rapids, IA
Additional Information
  • Team Leadership Award, June 2004
  • Gold Medal Performer, June 2006
  • Spotlight Award, April 2015
Skills

Primavera

Microsoft Outlook Office Suite

Salesforce.com

Software development: COBOL, JCL, Expediter, ChangeMan, TeamTrack, Mainframe SAS, PC SAS, JIRA.

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Resume Overview

Companies Worked For:

  • ACT, Inc
  • Pearson

School Attended

  • Horizons Computer Learning Centers
  • Arizona State University
  • Kirkwood Community College
  • Association for Talent Development

Job Titles Held:

  • Senior Project Manager/Technical Project Manager
  • State Program Manager
  • IT Project Manager
  • Senior Project Manager
  • Software Developer I-IV, Lead Analyst

Degrees

  • Certificate of Completion
    BS : Business
    Mainframe Programming Certificate : Accelerated Mainframe Programming
    ACT sponsored training : The Seven Separators of Great Facilitaion

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