I was part of a team that won a Precision Growth Award for our work and delivery of a 40-country A&U project. This project was within the top 0.1% of the best work conducted across the business. I managed all facets of the project independently while collaborating with various operation teams for optimal efficiency and meaningful insight.
Created actionable items to improve employee satisfaction within the department.
Created "White Papers" to increase
the efficiency in the work-flow process, which significantly minimized project
creep
and re-work.
Hired, trained and managed a team of successful Customer Relation Managers and Assistant Managers.
Successfully started new Market Research Division in Buffalo, NY. Involved extensive training and management of personnel and high level collaboration efforts with internal Operations teams to get the site online.