senior project manager global enterprise resume example with 11+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Forward thinking Senior Project Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to $24 million. Solid understanding of project management tools. Project Management Professional and certified in Agile methodology.
Skills
Project Planning
Quality Assurance
Resource Allocation
Staff Management
Budget Control
Agile Methodologies
Team Leadership
Work Planning and Prioritization
Cost Analysis
Verbal and Written Communication
Project Management
Technical Presentations
Team Collaboration
Project Goals and Milestones
Material and Labor Scheduling
Documentation and Reporting
Performance Monitoring
Project Management Software
Creative Thinking
Deadline Driven
Team Building
Data Management
Gantt Charts
Conflict Resolution
Experience
12/2017 to 06/2022Senior Project Manager - Global EnterpriseAdp | Stamford, CT,
Oversee multiple enterprise projects simultaneously to completion ensuring systems and processes are being adhered to.
Create and manage Project Management Office (PMO)
Ensure detailed plans are in place for projects, including project sequencing work, & efficiency.
Communicate project objectives to all team members involved, align resources, motivate and inspire the team.
Troubleshoot problems that occur during projects, as the main point of contact.
Set goals for the team and implement strategies for achieving those goals.
Develop individual project plans complete with budgetary information and resource needs.
Communicate with the IT department regarding resource allocation.
Lead a project meeting on a regular recurring basis for each assigned/ongoing project.
Refine project budget as needed to ensure timeliness and fiscal responsibility.
Apply/review constructive feedback with the team throughout the project.
Ensure Change Order Management systems and processes are being met.
Coordinate with vendors and suppliers as needed.
Mentor, coach, and guide the global project teams
Visited locations to observe operations and determine opportunities to streamline processes and achieve cost reductions.
Outlined work plans, assessed resources and determined timelines for projects.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Delivered high level of service to clients to extend relationship and encourage further projects.
Conferred with project personnel to identify and resolve problems.
Proposed, reviewed and approved modifications to project plans.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Submitted budget estimates, progress reports and cost tracking reports.
02/2016 to 12/2017Customer Support Manager – Global AftermarketPierce Manufacturing | City, STATE,
Worked with the Quality Department, Manufacturing, and Product Engineering to find solutions to repetitive, defective, or inferior parts, processes and components.
Created KPIs and used PCDA to drive continuous improvement.
Created a Kanban Card Pull System for 30 Finished Good and Work-In-Process SKU's, thereby creating a visual replenishment environment which resulted in reduced Raw Materials inventories by 67% and Finished Goods Inventories over 65% for seven product lines over a four-week period.
Instituted Visual Management boards that provided production transparency and reduced set up time by 50% for each setup.
Reduced changeover time in the Warranty repair center by 50%+ by building and storing "changeover carts" that contained all tools and change parts at point of use.
Created a Changeover Matrix that provided instant information regarding liquid fill line equipment parts requirements that reduced set up time by 35%.
Modified paint assembly line using Poka Yoke (Mistake Proofing) that improved quality and improved productivity on the assembly line by 43%.
Oversee Technical Project Managers.
Worked collaboratively with cross-functional teams to support accounting processes and decrease financial discrepancies
Retained top talent by conducting yearly performance evaluations to formulate corrective action and training.
Spearheaded successful customer service division through strategic planning and analysis.
Identified and resolved customer service and product control issues to minimize adverse effects to management and business direction.
Worked collaboratively with cross-functional teams to support accounting processes and decrease financial discrepancies.
02/2015 to 01/2016Program Manager II-Defense/Security/AerospacePlexus Corp | City, STATE,
Responsible for managing the tactical, business customer relationship
Lead Customer Focus Teams to deliver appropriate levels of customer service and satisfaction
Designed and implemented continuous improvement practices in value stream.
Studied market trends and gave trend feedback and suggestions for possible new business
Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
Produced thorough, accurate and timely reports of project activities.
Supported the customer focus team in continuous improvement and lean activities
Worked with team members to present issues and alternatives to the customer and Plexus Executive Leadership
Ensured that the Customer Focus Team is properly interpreting and executing contractual requirements
Started weekly 1 day Kaizen events in focus factory (Completed 50+ during 2015-2016 improving throughput and reducing touch points)
Created a Kan Ban system at in multiple areas (reducing material wait time 50% in assembly)
Developed training and trained key employees on Lean methodology (VSM, one piece flow, JIT, TPS)
Worked with Customer Focus Team to ensure demand is properly loaded into Master Production Schedule (MPS) and driven through to the materials Requirements Planning (MRP system)
Reduced part shortages on assembly line by 75%.
Used KPIs and gathered data to identify opportunity.
Assembled team to map process, identified 80 percent solution, and implemented action.
Guided team of managers, engineers, and buyers to reduce quote time from 3 weeks to 5 days.
Obtained, analyzed and reported customer's rolling, periodic forecast
06/2010 to 01/2015Global Project ManagerOshkosh Corporation | City, STATE,
Developed and updated project plans to document objectives, technologies, schedules and funding.
Created project status presentations for delivery to customers or project personnel.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities.
Reduced operational risks and automated production and collection of key performance indicators for production efforts in Afghanistan and state side.
Decreased office expenditures by implementing needed controls on workmanship and consumable stock/supplies and standardizing ordering procedures at Regional Logistics Centers.
Provided warranty support for Defense Engineering during the launch of the Saudi TPV.
Managed transitions for DoD projects from CONUS to Saudi Arabia, Kuwait, Afghanistan, Japan, China, Brazil, and South Africa.
Supported Test and Development Team to test and implement upgrades to TPV for Baja 5000 race.
Evaluate production bottlenecks and develop action plans to resolve. Set and monitor performance goals.
Developed VSMs for 10 value streams within MTVR plant with 8 to 10 kaizens identified for each, prioritized kaizens
Implement multiple pull systems with visual replenishment signals in stamping, molding, and plating area
Achieved year-end productivity improvement of 7.6%, on time delivery.
On time delivery for 2014 – 2015 MTVR plant was avg. 97%
Education and Training
Expected in 02/2015 to to Bachelor of Science | Liberal Arts And General StudiesUniversity of Wisconsin - Oshkosh, Oshkosh, WIGPA:
Expected in 06/2004 to to High School Diploma | Berlin High School, Berlin, WIGPA:
Expected in to to MBA | Project ManagementBellmerNorthcentral University, San Diego, CAGPA:
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