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Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
- Leadership Servant
- Conflict Resolution
- Facilitating Massive Projects
- Team Empowerment's
- Interpersonal Communications
- Technical Process Improvement
- Product Management
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- Change Management
- Lean Agile Methodologies
- Emotional Intelligence
- Expert Communicator
- Change Management Process
- Background in Project Management
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05/2021 to Current Senior Project Manager Wells Fargo – Lawrenceville, GA,
- Direct multiple project teams, vendors and assets to ensure timely and cost-effective sequencing and execution of critical path milestones across several inter-dependent projects within assigned program and overall portfolio
- Establish Program Governance and Controls structures to enable effective escalation and decision-making processes.
- Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions
- Ensure project and program goals are met in areas including customer satisfaction, safety, quality, and team member performance
- Establish and implement project communication plans, providing regular status updates to affected staff and stakeholders, including executive management.
- Identify, document, and elevate cross-organizational and vendor-driven dependencies, and work with executives and peers across organization to develop and implement appropriate dependency management processes
07/2018 to 07/2020 Podcast Producer Dartmouth College – Hanover, NH,
- Collaborate with other media outlets to cover red carpet events and major award shows such as Black Girls Rock, 365 Black Awards, Essence Music Festival, and Triumph Awards.
- Coordinated with producers and on-air talent to create program content, new ideas and segments.
- Guided producers and engineers in best story development practices and sound design concepts to encourage innovation in production technique.
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Presented production ideas and determined creative scenarios for production and delivery.
- Developed schedules for production, editing and duplication for timely delivery.
- Maintained project costs through careful budgeting and monitoring of expenditures.
02/2017 to 04/2021 Media Manager Fiserv, Inc. – California, MD,
- Increased brand awareness through creation of innovative print and digital productions for major publications.
- Managed company social media pages and increased social media presence, monitoring user engagement.
- Shaped strategic direction of copy by collaborating with marketing and retail partners.
- Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
- Led implementation of best practices to support customer service satisfaction initiatives.
- Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of customer approval of digital and print files.
- Developed content for press releases, websites and social media.
Expected in 01/2019 MBA: Business Administration/Innovation Management
Temple University - Philadelphia, PA
GPA:
Expected in 06/2015 Master of Arts: New Media Journalism
Full Sail University - Winter Park, FL
GPA:
- Professional development completed in Project Management
Expected in 01/2013 Master of Arts: Media X Arts /Film Studies
Temple University - Philadelphia, PA
GPA:
Expected in 03/2012 Bachelor of Science: Social Psychology
Delaware State University - Dover, DE
GPA:
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