Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Direct multiple project teams, vendors and assets to ensure timely and cost-effective sequencing and execution of critical path milestones across several inter-dependent projects within assigned program and overall portfolio
Establish Program Governance and Controls structures to enable effective escalation and decision-making processes.
Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions
Ensure project and program goals are met in areas including customer satisfaction, safety, quality, and team member performance
Establish and implement project communication plans, providing regular status updates to affected staff and stakeholders, including executive management.
Identify, document, and elevate cross-organizational and vendor-driven dependencies, and work with executives and peers across organization to develop and implement appropriate dependency management processes
07/2018 to 07/2020
Podcast ProducerDartmouth College – Hanover, NH,
Collaborate with other media outlets to cover red carpet events and major award shows such as Black Girls Rock, 365 Black Awards, Essence Music Festival, and Triumph Awards.
Coordinated with producers and on-air talent to create program content, new ideas and segments.
Guided producers and engineers in best story development practices and sound design concepts to encourage innovation in production technique.
Planned video shoots in studio and remotely by managing production through stages to completion.
Presented production ideas and determined creative scenarios for production and delivery.
Developed schedules for production, editing and duplication for timely delivery.
Maintained project costs through careful budgeting and monitoring of expenditures.
02/2017 to 04/2021
Media ManagerFiserv, Inc. – California, MD,
Increased brand awareness through creation of innovative print and digital productions for major publications.
Managed company social media pages and increased social media presence, monitoring user engagement.
Shaped strategic direction of copy by collaborating with marketing and retail partners.
Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
Led implementation of best practices to support customer service satisfaction initiatives.
Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of customer approval of digital and print files.
Developed content for press releases, websites and social media.
Education
Expected in 01/2019
MBA: Business Administration/Innovation Management Temple University - Philadelphia, PA GPA:
Expected in 06/2015
Master of Arts: New Media Journalism Full Sail University - Winter Park, FL GPA:
Professional development completed in Project Management
Expected in 01/2013
Master of Arts: Media X Arts /Film Studies Temple University - Philadelphia, PA GPA:
Expected in 03/2012
Bachelor of Science: Social Psychology Delaware State University - Dover, DE GPA:
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