Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Overview

PMI certified Project Management Professional (PMP) with 17 years of experience in Information technology with 11 years of successfully managing diversified technology projects within budget and schedule leading national and international teams.

Project Management methodologies; Expertise in SDLC using waterfall project management methodology. Looking forward to manage projects in an Agile model.

Excellent Communicator; leverage technical, business and functional acumen to communicate effectively with client executives and their respective teams.

Process focused; Demonstrated experience in following CMMi processes.

Business Analysis,Technical and problem solving skills; Extensive knowledge in Business analysis, Systems Analysis and web applications. Excellent problem solving and technical skills.

  • Masters in Computer Applications.
  • 15 years of experience in Technology environment including 9 years of practical professional experience in project management.
  • Good understanding and experience in Web based programming and development.
  • Proficient with MS Project and MS Office applications.
  • Demonstrated experience in leading cross functional project teams.
  • Strong written and verbal communication skills.
  • Strong persuasion and negotiation skills including conflict resolution skills.
  • Self motivated with ability to drive projects.
  • Experience estimating project costs.
  • C#, ASP.NET, VB.NET, Delphi 5.0,3.0,2.0 (Client/Server) and Visual Basic 5.0,
  • Toad 7.3/7.0, Paradox 5.0, MS-Access, FoxPro V 2.6, Clipper 5.01,Oracle 7.x, Oracle 8i, SQL
  • Server 2000, Informix, Crystal Reports 6.x/7.x/8.x.
  • Languages: HTML, JEE, ASP, XML, VB Script and Java Script,
  • Operating System: Windows 95, Windows NT, Windows 2000, UNIX, MS-DOS.
Technical Skills
MS-Project Expert 10 Current
MS-Visio expert 8 Current
J2EE 3 3 Current
SQLServer 6 8 Current
Oracle 6 8 2015
Delphi 5 5 2006
Unix 4 5 2013
VB.NET, ASP.NET, ADO, ASP, budgeting, budget, Case Management, Change Management, Client/Server, Clipper 5.01, COM, Hardware, configuration management, Crystal Reports 6.x, Crystal Reports 8.0, Crystal Reports, client, Clients, databases, database, Database Design, debugging, delivery, Delphi 3.0, Delphi 5.0, drafting, due diligence, Senior Management, XML, financial, Financial Accounting, FoxPro V, Functional, HTML, Informix, invoicing, JavaScript, Java Script, managing, mentoring, MS-Access, C#, SQL Server 2000, Sql Server 7.0, Windows 2000, Windows 95,, Windows NT, MS-DOS, Operating System, Oracle 8.0, Oracle 7.x, Oracle, Oracle 8i, Paradox 5.0, presenting, processes, project planning, project plans, quality, reporting, risk Management, servers, Shipping, software development, Specification, System Design, System Analysis, tables, tax, Toad7.3, UNIX, VB Script, Visual Basic 5.0, VB 5.0, Written

Completed projects within schedule and budget.

Streamlined software process improvements and implemented them.

Identified and prioritized new features in the application.

Was awarded "Partner Spotlight" Award for the best performance in AIG.

Managed resources and deliverables to the expectation of the customer.

Helped the team in resolving technical issues when necessary.

Work Experience
06/2012 to Current
Senior Project Manager Interior Architects Atlanta, GA,
  • Software life cycle methodology: Waterfall
  • Size of the Project: Medium - Large


  • As a Senior Project Manager, responsible for Developing and maintaining Project Charter and different plans which include risk Management plan, Stakeholder plan, Communications plan.
  • Responsible for Planning, Understanding Scope, Analyzing Business requirements, development and production deployment of OFAC Sanctions Screening project.
  • Responsible for design of custom built framework and component which is currently being used by the customer.
  • Interaction with customers to gather business requirements and transform requirements to technology.
  • Responsible for building high and low level project plans and executing the project per schedule.
  • Responsible for budgeting and tracking financial and costs against budget and reporting to management.
  • Also monitor to make sure the project is within the budget.
  • Responsible for managing the projects in an onsite / offshore model and making sure tasks are assigned to resources onsite and offshore and tracked diligently.
  • Responsible for assigning and tracking resources.
  • Responsible to make sure the architecture meets standards mandated by the project organization.
  • Responsible for planning for forthcoming project and prepare execution plans.
  • Responsible for identifying, tracking risks and develop mitigation and contingency plans.
  • Responsible for drafting processes and making sure they are followed diligently.
  • Responsible for accurate status reporting to Senior Management.
  • Responsible for preparing dashboard reports and presenting them to Senior Management.
  • Responsible for communication with various levels of organization and delivery interface teams.
  • Gathering the required metrics and reporting to Senior Management.
11/2006 to 06/2012
Program Manager Ul Portland, OR,
  • Software life cycle methodology: Waterfall
  • Size of the Projects: Large


  • Understood Organizations software development processes well and were able to apply the processes meticulously.
  • Was interacting directly with the customer for on requirements and status of the project.
  • Made sure the projects that were handled were completed on schedule and within the budget.
  • Responsible for Scope understanding of the applications agreed upon with the customer.
  • Responsible for articulating business requirements and conveying it to the team for transforming into technical requirements, Responsible for System Design for new enhancements.
  • Responsible for client communications from time to time.
  • Responsible for making sure deliverables are on time with acceptable quality by following the intended process.
  • Responsible for project planning, absolute monitoring of the project in terms of schedule, cost and resources.
  • Made sure risks were identified proactively and mitigation and contingency plans were communicated well with the customer.
  • Responsible for day-to-day execution of project in terms of maintenance and enhancements.
  • Responsible for reviewing deliverables prior to sending it to customer.
  • Was responsible for gaining client acceptance on Deliverables.
  • Manage payment milestones, invoicing and client payments Act as appraiser and evaluate/rate performance of team Onboard team members, assign tasks and monitor day-to-day tasks Monitor configuration status, review and tailor configuration management procedures Optimize individual utilization Measure client satisfaction Review Change Management process, produce change management status reports Responsible for delivery of projects in time and with acceptable quality.
  • Responsible to make sure quality processes are followed with due diligence.
  • Responsible for tracking issues, risks and reviewing them with customer and MphasiS Management.
  • Responsible to make sure Metrics is recorded in time with acceptable accuracy and submitted on time.
  • Responsible for making sure Lessons Learned are documented and discussed with the team and Project Stakeholders.
05/2003 to 11/2006
Project Manager Ust Global Etters, PA,
  • Software life cycle methodology: Waterfall
  • Size of the Projects: Large


  • Responsible for business analysis of the application.
  • Responsible for Project Initiation, Planning, execution and delivery to the customer.
  • Responsible for assisting and mentoring the offshore team to prepare various documents like Functional Specification, Screen Specification, Database Design, Class diagram etc.
  • Responsible for communicating with the client on a frequent basis to get additional information regarding the application.
  • Responsible for risk identification, analysis, mitigation and development of contingency plan.
  • Responsible for collecting the needed metrics.
  • Responsible for tracking cost on a monthly basis.
  • Responsible for verification of the documents before being delivered to the customer.
  • Responsible for tracking the status of the project.
  • Responsible for tracking the revenue of the project.

09/2001 to 05/2002
Software Engineer Proofpoint Inc Vermont, IL,
  • Technology: Delphi 3.0, Oracle 8.0, Crystal Reports 8.0.
  • Responsible for maintenance and enhancement of Case Management System.
  • Was Responsible for Analyzing the existing system and recommending changes where necessary to improve performance of the system.
  • Analyzed and designed a system for Computing Metered Time based on various factors.
  • Written Objects for all Screen Input and validations.
  • Designed front end screens for Metered Time and Performed validations.
  • Developed Metered Time Reports using Crystal Reports.
  • Developed an Application to send and receive to and from Scibal and keep the databases synchronized at all times.
  • Written DLL's for Metered Time Computations.
  • Designed and written code for provider lookup screens and performed validations.
  • Written a sophisticated parser to parse the address required by the application using Delphi 5.0.
  • Developed various Activity Reports using Crystal Reports 8.0.
09/2000 to 01/2001
Software Consultant Viewpoint Construction Software Portland, OR,
  • Technology: Delphi 3.0 Oracle 8.0, Crystal Reports.
  • Responsible for maintenance and enhancement of Shipping Application.
  • Debugged the existing code, which involves COM modules.
  • Written procedures to enhance Importing Application.
  • Used Orpheus, Turbo Power components while enhancing the Application.
  • Involved in maintenance of the Application after Implementation.
  • Used Crystal Reports for creating customized reports.
05/1999 to 11/1999
Technical Consultant Iterable New York, NY,
  • VB 5.0, Sql Server 7.0, Informix, JavaScript, Visual Intradev, ASP, ADO, HTML and Crystal Reports 6.x.
  • Written triggers from transfer of data between various servers.
  • Written Oracle Stored Procedures for database calculations Written code in VB 5.0 for input validations.
  • Involved in debugging the code.
  • Tested, implemented and maintained the application.
09/1997 to 04/1999
Executive Trainee The KCP Ltd City, STATE,
  • Performed system study of the existing system Performed System Analysis, Design of the existing System Organized and constructed the tables Written DLL's for Calculation of tax Written stored procedures for calculation of Maturity amount of deposit based on time factor Written DLL's for transfer of entries to financial accounting System Written code for screen validations Used Socket controls for communication between the server and various Clients Written Oracle Stored Procedures for Processing of Orders Write DLL's for transferring the entries in the Invoice to Financial Accounting System Generated certain Reports using Crystal Reports.
  • Responsible for Production Support of the existing application post deployment.
Education and Training
Expected in
Master of Science: Masters in Computer Applications
PSG College of Arts and Science - Coimbatore, Tamil Nadu

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