senior project manager resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Executive Profile
Focused, results-driven Senior Project Manager with extensive experience and skills in managing critical Enterprise IT projects from initiation to successful completion. Experienced in creating processes and procedures and recognized the value of standards and processes. Demonstrated ability to deliver quality improvements and rigorous project management standards and methodologies. Seeking an organization where my 15 years of IT management experience can be mutually beneficial. Key Qualities and Technical Skills Successfully managed complex Enterprise wide projects with rapidly evolving requirements. Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results Defined processes and tools best suited to each project. Implementing Agile approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures. Experienced in managing product development and project teams; experienced in Agile, Incremental and Iterative SDLC Methodologies Managed Agile based Scrum projects with responsibility on Product Backlog analysis, User Stories prioritization, Effort Estimation and preparing Project schedule for all phases of the project including Requirements, Design, Coding, Testing, Integration and Implementation phase. Planning and scheduling different types of projects for various domains and technologies including Java, .Net, Progress, Oracle, BI Reports, Data Warehousing & Migration projects. Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments. Tracked program with respect to demand forecasts, time over-runs to ensure timely execution of projects Expert in project planning, scoping, estimation, tracking, within pre-set deadlines and defining best practices for program support and documentation Conducted project closure meetings and addressing lessons learned Team Management - Recruitment, induction, training, tasking, delegation, monitoring, feedback, skill upgrade, career planning, motivation & mentoring of the team by establishing reasonable challenging and clear expectations, providing feedback on a regular basis.
Skill Highlights
Planwell, SharePoint, MS Office Suite 2010, MS Visio, Microsoft Exchange, Java, .Net, Progress 4GL, TFS, JIRA, QC
Core Accomplishments
Professional Experience
Senior Project Manager, 09/2016 to 01/1
Jedunn, ,
  • 1 Project: TNReady Program for the Department of Education Support for and participation in the formation of project schedules in cooperation with TDOE personnel and contractors Providing daily updates to the CIO and Senior Program Director Monitoring the schedules of contractors supporting the projects and reporting on status through weekly reports Oversight, coordination, and support of TDOE personnel project schedule adherence and successful completion of activities and deliverables Oversight and coordination of contractor project schedule adherence and successful completion of activities and deliverables Oversight, coordination, and support of district activity schedule adherence in cooperation with TDOE District Liaison Oversight, coordination, and support for district communications in cooperation with TDOE District Liaison.
Senior Project Manager, 06/2016 to 08/2016
JedunnFort Leonard Wood, MO,
  • 2 Project: ECS and BUSCERT Projects for the Department of Safety Coordinating the Evidence Control System and BUSCERT Projects and Vendor Management Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings Enact change and continuous improvement increasing the productivity of Scrum teams and the quality of deliverables Empowered teams to self-organize and grow cross-functionality Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise Track and communicate team velocity and sprint/release progress.
Senior Project Manager, 11/2015 to 06/2016
JedunnIndianapolis, IN,
  • 3 Project: Medicaid Modernization Program, TennCare Coordinate the MMP Enterprise wide initiative for State's TennCare for the Affordable Care Act Responsible for various departmental process improvement projects, vendor management, and other program implementations to improve the quality of services for the State's TennCare constituents Work closely with leadership to successfully deliver large, complex IT projects like Health Information Exchange [HIE], Care Coordination Tool [CCT], Quality Apps, Enterprise Services solutions like Oracle Identity Access Management, MDM [Master Data Management] as well as infrastructure improvements project Coordinated the Medicare Project with Vendors for report information on quality of care to Medicare and assess the quality of care they provide to their patients, helping to ensure that patients get the right care at the right time Ensure program as a whole, delivers standard project management, business analysis, organizational change management and testing methodologies to help improve project outcomes.
Senior Manager, 06/2012 to 10/2015
Wayfair LlcHazelwood, MO,
  • 4 Project: Walgreens HCC [Former Take Care Health Systems] Adept in end-to-end Iterative development of software projects from inception, requirement specs, planning, designing, implementation, configuration management, documentation and closure with cross-cultural teams Responsible for project intake and execution, workload allocation, career development and training of 6 Project Managers budget.
  • Established and enforced quality and project management procedures.
  • Managed resource utilization and workload allocation for 40 direct reports.
  • Identified, communicated, and escalated portfolio level concerns to Management.
  • Developed processes, procedures, and templates for Software Configuration Management (SCM), Software Quality Assurance (SQA), Project Quality Plan (PQP), and other areas Worked with portfolio managers to review all deliverables for conformity to quality standards Developed a customized Enterprise Project Management solution on the SharePoint Server platform which refined the company's day to day processes to effect change resulting in improved efficiency, better quality, and effective portfolio management Established a PMO from scratch and provided seasoned leadership to the technical operations staff Coordinate with Leadership to build a Project Management Office by creating a standard framework, processes and procedures to follow for all enterprise projects Monitored and escalated risks/issues and implemented mitigation and contingency plan; identified project dependencies and performed impact analysis Managed cost, schedule, and performance of projects, while worked to ensure the ultimate success and acceptance of the project Developed project management plans, forecast, risk identification, resource allocation, level of effort (LOE), and strictly adhering Walgreens SDLC methodologies Created weekly/monthly status reports comparing forecast with actual and monitoring the progress of projects Coordinated with Infrastructure teams for server builds, installations, software acquisitions and deployments Monitoring / tracking projects with respect to budgeted cost, demand forecasts, time over-runs Specialized in stream lining practice (TCoE) in Agile/Scrum environment.
Manager, 06/2010 to 05/2012
Uncle Julio'sSkokie, IL,
  • Tracked and monitored the Team's daily activities Managed 4 different projects with an overall Team size of 40 plus members across in various locations Prepared monthly invoices for engagement billing Reviewed all the Project Deliverables for conformity to quality standards Monitored and escalated risks/issues and implemented mitigation and contingency plan Ensured team is following the standard guidelines and best practices Trained new team members and assigned mentors as needed Reported to the Onsite Program manager with status and highlighted key risks/issues which could hinder the plan.
Consultant, 11/2006 to 05/2010
Certara Inc.Malvern, PA,
  • Tracked the team's daily activities and updated the Production Support Tracking sheet; managed team of 17 people including onsite and offshore Prepared monthly invoices for the Production Support Engagement for Billing Reviewed all the deliverables for conformity to quality standards Monitored and escalated risks/issues and implement mitigation and contingency plan; and provided inputs for "go/no go" decision Manage all aspects of the project involving environment setup and configuration, implementation, delivery and transition Involved in managing Level3 Production support line for one of the large client in the IT industry with judicious SLA and metrics Team Management - Recruitment, induction, training, tasking, delegation, monitoring, feedback, skill upgrade, career planning, motivation & mentoring of the team by establishing reasonable challenging and clear expectations, providing feedback on a regular basis.
  • Trained team members on the production support process and functionalities Developed user stories, test strategies, test plans and test resource allocation in Agile methodology Worked as Scrum master; implemented tailor made for the projects executed using Agile Scrum Involved in producing reports, metrics in Agile methodology to assess the health of the project and made required changes as needed; reviewed monthly/weekly project metrics with Leadership/VP of Iron Mountain Developed statement of works, project estimates, budgets, and team ramp up and ramp down plans Led cross-functional teams in agile enablement with the objective of having shared understanding for the team, release predictability and delivery excellence from management perspective and quality of service from customer perspective.
Senior Analyst, 05/2005 to 11/2006
Air Line Pilots AssociationMinneapolis, MN,
  • Team Management Task and Resource allocation Assist in preparation of Project Plan Preparation of the Traceability Matrix Preparation of the Planning artifacts (PHB, WBS) Preparation of the Status Reports (Monthly and Weekly) Preparation of Closure artifacts Monitoring Bugzilla Tool for compliance and status.
Team Leader, 02/2001 to 03/2005
Illinois Tool WorksNashua, NH,
  • Leading a Team of 10 members Managed SDLC processes: Release planning and analysis, Environment set-up, requirements traceability, BI Development, BI Reporting, BI Testing, defect management, and provided dashboard management reports as needed.
  • Reporting: prepared weekly and/or summary reports as required by project management.
  • Provided Training assistance as needed.
  • Assist the Team in need for SQL Queries Good rapport with systems analysts, developers.
  • Takes initiative - volunteers tasks useful to the organization Adept at predicting problem areas in new process flows early Collaborated with project team members on overall delivery, issue management, and risk reduction.
  • Management of Code Tracking system for compliance Confidential - Internal Distribution.
MBA: , Expected in 2008
Symbiosis University of Distant Education - Pune, Year
B.Sc: Mathematics, Expected in 1996
University of Calicut - , Kerala
Mathematics Be One" Award in
.Net, acquisitions, Agile, Billing, budgets, budget, business analysis, BI, change management, Configuration Management, continuous improvement, Client, Data Management, delivery, designing, documentation, functional, Java, Leadership, Director, managing, meetings, mentoring, Access, Exchange, Microsoft Exchange, MS Office Suite, Office, SharePoint, works, Enterprise, Oracle, organizational, personnel, processes, process improvement, producing, progress, Progress 4GL, Project Management, Quality, Quality Assurance, rapport, Recruitment, reporting, requirement, Safety, Scrum, SDLC, SLA, SQL, stories, Team Management, upgrade, Vendor Management, Visio
Additional Information
  • Work Authorization status: Permanent Resident since 7/2013

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Resume Overview

School Attended

  • Symbiosis University of Distant Education
  • University of Calicut

Job Titles Held:

  • Senior Project Manager
  • Senior Project Manager
  • Senior Project Manager
  • Senior Manager
  • Manager
  • Consultant
  • Senior Analyst
  • Team Leader


  • MBA
  • B.Sc

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