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Senior Project Manager Resume Example

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SENIOR PROJECT MANAGER
Summary

I am currently seeking an opportunity to excel in multiple aspects of my career by enriching my abilities and skills with your company. I am driven and highly focused in supporting complex, deadline-driven operations and process improvements. I am also adept at accurately identifying root cause analysis to time sensitive business critical activities through research, reporting and personnel interaction.

Highlights

• 15+ years of experience navigating the Internet through browsers such as Internet Explorer and Google Chrome ·

• 4+ years of experience with the POS system bizTrack ·

• Typing speed 40 WPM ·

• 10-Key Data entry 14940 KPH • Adobe Acrobat ·

• Microsoft Excel ·

• Microsoft Word ·

• Microsoft Outlook ·

• Microsoft Powerpoint ·

  • Cash and credit handling ·
  • Data entry ·
  • Home designing (interior & exterior) ·
  • Scheduling ·
  • Building relationships
  • Superior customer service ·
  • Typing speed ­ 40 WPM ·
  • 10-Key Data entry ­ 14940 KPH ·
  • Office machines such as fax, scanners, copiers, computers and multi-lined telephones
Experience
APEX Custom Construction LLCAugust 2015 to January 2016Senior Project Manager
Keaau, HI
  • Request building material quotes from different supply houses
  • Interview possible clients to gather the scope of work requested ·
  • Estimate material quantities for the job ·
  • Complete job bids including labor and materials ·
  • Coordinate delivery loads with material supply houses ·
  • Keep the job schedule organized with correct stages of the job ·
  • Submit payroll for employees ·
  • Design floor plans · Coordinate the sub-contractor's as needed ·
  • Manage project budgets by keeping track and ensuring each job comes within the necessary perimeter's ·
  • Maintain all purchases and approve as needed
HPM Building SupplyAugust 2014 to May 2015Lead Central Bidding Coordinator
Hilo, HI
  • Perform all essential functions to process opportunities that are entered by the sales associates throughout the company ·
  • Continuously develop my knowledge of building material products and construction techniques that are utilized by the industry professionals ·
  • Promptly return phone messages and emails ·
  • Perform window and door take-off's via building plan window and door schedules and exterior elevations ·
  • Ensure all complaints are promptly acknowledged and addressed with management ·
  • Support the company's sales associates by providing and sales support and answering product and procedural questions ·
  • Quickly and effectively solve Central Bidding procedure challenges ·
  • Maintain quality control/satisfaction records such as building plan uploads and customer material list requests ·
  • Create Power Point presentations for various Central Bidding training ·
  • Keep lines of communication open between inter-department sources such as truss designers, window and door estimators and sales associates ·
  • Process County bids through a web-base program called Public Purchasing · Process Federal bids through a web-base program called FedBid ·
  • Maintain a strong working relationship with multiple vendors for all special order pricing ·
  • Track purchase orders from the date of placement to the date of arrival at the branch · Be fluent in software such as MS Office, Adobe Acrobat, Snagit and the POS system bisTrack.
  • Read plans and submittals to ensure that the quotes being requested have enough information to proceed
HPM Building SupplyFebruary 2011 to August 2014Contractor Sales Specialist
HILO, HI
  • Perform all essential functions to process sales orders and quotes in POS system including but not limited to: checking pricing, creating purchase orders, creating transfers, completing credit notes and quotes
  • Continuously develop my knowledge of building material products and construction techniques that are utilized by the industry professionals
  • Support outside salesmen with tracking orders, making new orders and following up on credits due
  • Quickly and effectively solve customer challenges
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service
  • Accurately handles cash and credit card transactions
  • Keep lines of communication open between inter-department sources to ensure the customers are being taken cared of when needed
  • Provide pricing and delivery information to customers
  • Assure all delivery packets are completed with customer information as well as delivery maps to assure the drivers have an easy time finding the jobsite
  • Maintain strong working relationships with vendors
  • Track open sales orders and quotes to ensure my margins are on budget monthly
  • Review plans and submittals as well as job specs to ensure the proper products get quoted and ordered ·
  • Perform window and door take-off's via building plans window and door schedules & exterior elevations
White Cap Construction SupplyAugust 2007 to February 2011Inside Sales
Kahului, HI
  • Work with multiple contractors on supply orders for new construction as well as renovations and cost effective freight quotes.
  • Support outside salesmen with tracking orders, making new orders and following up on billing or credits due.
  • Quickly and effectively solve customer challenges.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Completes reports at end of month consisting of payments on accounts, check verifications and expenses.
  • Stocks shelves with rotating inventory upon manager's request.
  • Print all sale signs needed for upcoming sales per manager's request.
  • Complete daily deposits at end of day.
  • Complete daily cash summaries of previous day's sales at the beginning of each day.
  • Keep up with product knowledge as it becomes available.
  • Coordinates all events being held at the branch including finding food vendors, contacting customers, scheduling event dates as well as designing the flyers for such events and distributing them accordingly.
  • Accurately handles cash and credit card transactions.
  • Routing mail through USPS, FedEx and UPS.
  • Provide pricing and delivery information to customers.
  • Maintain inventory.
  • Monitor to ensure proper inventory turns.
  • Maintain strong working relationships with vendors.
  • Track open sales orders and maintain an updated arrival check list to keep the customers updated.
Home DepotSeptember 2004 to August 2007Department Supervisor for the Plumbing / Kitchen & Bath Dept.
Kahului, HI
  • Oversee and supervise up to 6 employees at a time.
  • Maintain the shelves by stocking with inventory daily.
  • Received multiple Homer badges for outstanding customer service.
  • Assist any customer throughout the store, even if they needed help in another department.
  • Get monthly training on mew products.
  • Schedule breaks and lunch breaks for employees accordingly.
  • Complete weekly sales reports with other Department Heads.
  • Collect money at the end of each cashiers shift to verify they went to bookkeeping at the end of each cashiers shift.
  • Complete change requests when asked for.
  • Greet every customer with a positive attitude.
  • Help customers load their items as requested.
  • Provide positive morale for all staff under my supervision.
  • Report any and all changes or concerns I had to my Assistant Store Manager.
Education
Maui High School1997High School Diploma: General StudiesKahului, HGeneral Studies I, U S
Affiliations

• American Heart Association

• American Lung Association

• Relay for Life

• LGBT Organization

Skills

• Adobe Acrobat

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Microsoft Powerpoint

• Cash and credit handling

• Data entry

• Home designing (interior & exterior)

• Scheduling

• Building relationships

• Superior customer service

• Typing speed – 40 WPM

• 10-Key Data entry – 14940 KPH

• Office machines such as fax, scanners, copiers, computers and multi-lined

telephones

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Resume Overview

Companies Worked For:

  • APEX Custom Construction LLC
  • HPM Building Supply
  • White Cap Construction Supply
  • Home Depot

School Attended

  • Maui High School

Job Titles Held:

  • Senior Project Manager
  • Lead Central Bidding Coordinator
  • Contractor Sales Specialist
  • Inside Sales
  • Department Supervisor for the Plumbing / Kitchen & Bath Dept.

Degrees

  • High School Diploma : General Studies

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