Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I am currently seeking an opportunity to excel in multiple aspects of my career by enriching my abilities and skills with your company. I am driven and highly focused in supporting complex, deadline-driven operations and process improvements. I am also adept at accurately identifying root cause analysis to time sensitive business critical activities through research, reporting and personnel interaction.
Highlights
• 15+ years of experience navigating the Internet through browsers such as Internet Explorer and Google Chrome ·
• 4+ years of experience with the POS system bizTrack ·
• Typing speed 40 WPM ·
• 10-Key Data entry 14940 KPH • Adobe Acrobat ·
• Microsoft Excel ·
• Microsoft Word ·
• Microsoft Outlook ·
• Microsoft Powerpoint ·
Cash and credit handling ·
Data entry ·
Home designing (interior & exterior) ·
Scheduling ·
Building relationships
Superior customer service ·
Typing speed 40 WPM ·
10-Key Data entry 14940 KPH ·
Office machines such as fax, scanners, copiers, computers and multi-lined telephones
Request building material quotes from different supply houses
Interview possible clients to gather the scope of work requested ·
Estimate material quantities for the job ·
Complete job bids including labor and materials ·
Coordinate delivery loads with material supply houses ·
Keep the job schedule organized with correct stages of the job ·
Submit payroll for employees ·
Design floor plans · Coordinate the sub-contractor's as needed ·
Manage project budgets by keeping track and ensuring each job comes within the necessary perimeter's ·
Maintain all purchases and approve as needed
Lead Central Bidding Coordinator, 07/2014 - 04/2015 Lowe's Companies, Inc. – Brick, NJ,
Perform all essential functions to process opportunities that are entered by the sales associates throughout the company ·
Continuously develop my knowledge of building material products and construction techniques that are utilized by the industry professionals ·
Promptly return phone messages and emails ·
Perform window and door take-off's via building plan window and door schedules and exterior elevations ·
Ensure all complaints are promptly acknowledged and addressed with management ·
Support the company's sales associates by providing and sales support and answering product and procedural questions ·
Quickly and effectively solve Central Bidding procedure challenges ·
Maintain quality control/satisfaction records such as building plan uploads and customer material list requests ·
Create Power Point presentations for various Central Bidding training ·
Keep lines of communication open between inter-department sources such as truss designers, window and door estimators and sales associates ·
Process County bids through a web-base program called Public Purchasing · Process Federal bids through a web-base program called FedBid ·
Maintain a strong working relationship with multiple vendors for all special order pricing ·
Track purchase orders from the date of placement to the date of arrival at the branch · Be fluent in software such as MS Office, Adobe Acrobat, Snagit and the POS system bisTrack.
Read plans and submittals to ensure that the quotes being requested have enough information to proceed
Perform all essential functions to process sales orders and quotes in POS system including but not limited to: checking pricing, creating purchase orders, creating transfers, completing credit notes and quotes
Continuously develop my knowledge of building material products and construction techniques that are utilized by the industry professionals
Support outside salesmen with tracking orders, making new orders and following up on credits due
Quickly and effectively solve customer challenges
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service
Accurately handles cash and credit card transactions
Keep lines of communication open between inter-department sources to ensure the customers are being taken cared of when needed
Provide pricing and delivery information to customers
Assure all delivery packets are completed with customer information as well as delivery maps to assure the drivers have an easy time finding the jobsite
Maintain strong working relationships with vendors
Track open sales orders and quotes to ensure my margins are on budget monthly
Review plans and submittals as well as job specs to ensure the proper products get quoted and ordered ·
Perform window and door take-off's via building plans window and door schedules & exterior elevations
Inside Sales, 07/2007 - 01/2011 White Cap Construction Supply – City, STATE,
Work with multiple contractors on supply orders for new construction as well as renovations and cost effective freight quotes.
Support outside salesmen with tracking orders, making new orders and following up on billing or credits due.
Quickly and effectively solve customer challenges.
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
Completes reports at end of month consisting of payments on accounts, check verifications and expenses.
Stocks shelves with rotating inventory upon manager's request.
Print all sale signs needed for upcoming sales per manager's request.
Complete daily deposits at end of day.
Complete daily cash summaries of previous day's sales at the beginning of each day.
Keep up with product knowledge as it becomes available.
Coordinates all events being held at the branch including finding food vendors, contacting customers, scheduling event dates as well as designing the flyers for such events and distributing them accordingly.
Accurately handles cash and credit card transactions.
Routing mail through USPS, FedEx and UPS.
Provide pricing and delivery information to customers.
Maintain inventory.
Monitor to ensure proper inventory turns.
Maintain strong working relationships with vendors.
Track open sales orders and maintain an updated arrival check list to keep the customers updated.
Department Supervisor for the Plumbing / Kitchen & Bath Dept., 08/2004 - 07/2007 Home Depot – City, STATE,
Oversee and supervise up to 6 employees at a time.
Maintain the shelves by stocking with inventory daily.
Received multiple Homer badges for outstanding customer service.
Assist any customer throughout the store, even if they needed help in another department.
Get monthly training on mew products.
Schedule breaks and lunch breaks for employees accordingly.
Complete weekly sales reports with other Department Heads.
Collect money at the end of each cashiers shift to verify they went to bookkeeping at the end of each cashiers shift.
Complete change requests when asked for.
Greet every customer with a positive attitude.
Help customers load their items as requested.
Provide positive morale for all staff under my supervision.
Report any and all changes or concerns I had to my Assistant Store Manager.
Education
High School Diploma: General Studies, Expected in 1997 - Maui High School - Kahului, H GPA: General Studies I, U S
Affiliations
• American Heart Association
• American Lung Association
• Relay for Life
• LGBT Organization
Skills
• Adobe Acrobat
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft Powerpoint
• Cash and credit handling
• Data entry
• Home designing (interior & exterior)
• Scheduling
• Building relationships
• Superior customer service
• Typing speed – 40 WPM
• 10-Key Data entry – 14940 KPH
• Office machines such as fax, scanners, copiers, computers and multi-lined
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Resume Overview
School Attended
Maui High School
Job Titles Held:
Senior Project Manager
Lead Central Bidding Coordinator
Contractor Sales Specialist
Inside Sales
Department Supervisor for the Plumbing / Kitchen & Bath Dept.