senior project manager resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Accomplished Project Manager with 10+ years of diversified experience in project operations, leadership, business, and marketing analysis. Bringing a strong foundation in products, services, and customer-facing technology solutions. Adept relationship- builder across key stakeholders, clients, and teams to generate and drive revenue opportunities. Attentive professional offering extensive experience in various organizations in the Project Manager role. Focused and enthusiastic with desire to take my career to the next level.

  • Microsoft: Project, PowerPoint, Excel, Word, Salesforce, Demandforce, P6 (Primavera 6)
  • Systems implementation
  • Management information systems
  • Multi-unit operations management
  • Cost reduction and containment
  • Productivity improvement
  • Workflow planning
  • Budgeting and forecasting
  • Project development and lifecycle
  • Purchasing and procurement
  • Performance improvements
  • Vendor sourcing
  • Results-oriented
  • Microsoft Office
  • Natural leader
  • Project scope
  • Quality assurance and control
  • Cost control
  • Relationship building
  • Capital improvement planning
  • Project management
  • Goal setting
  • Organized
  • Customer relations specialist
  • Schedule management
  • Unsurpassed work ethic
  • Complex problem resolution
  • Detail-oriented
  • Conflict management
  • Account development and networking
  • Process improvement
  • Superb time management skills
  • Executed on-time, under-budget project completion for an MRP and ERP systems setup
  • Change orders
  • Building site supervision
  • Bid preparation
  • Permit processing
  • Project budgeting
  • Risk management
  • OSHA safety requirements
10/2019 to Current
Senior Project Manager Wunderman Thompson New York, NY,
  • Managed multi-disciplinary team of 5 individuals, encouraging skills development and providing mentoring to enhance performance.
  • Monitored construction quality of project work to verify compliance with specifications and code requirements.
  • Leveraged strong organizational to effectively manage simultaneous projects, clients and tasks.
  • Created database utilized by site team to track daily project progress and increase efficiency.
  • Developed bid proposals with itemized costs for clients to review and approve before beginning work on all projects.
  • Developed and updated cost estimates by documenting relevant information into jobs in internal database.
  • Analyzed project mandatories, scope and available resources to devise timelines and communicate with client on deliverable deadlines.
  • Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
  • Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
  • Collaborated with cross-functional teams to complete projects on time.
  • Prepared presentations for customers and staff members detailing project scope, progress and results.
01/2018 to 10/2019
Project Manager Firstleaf Chicago, IL,
  • Allocated resources and tools for project teams, managed risks, communicated with staff, and reported to stakeholders Created project scopes, milestones, and schedules; evaluated performance to identify and resolved issues
  • Prepared all project documentation for closure, storage, and possible auditing activities to ensure technical accuracy Utilized Salesforce platform for account management
  • Salesforce Project Manager, P6, Smartsheets, Microsoft Project Manager.
  • Communicated value of technical services offered, negotiated contracts, and established strong working relationships with owners and senior management
  • Analyzed customer business needs and performed competitive and market analysis to craft creative plans, which addressed complex challenges
  • Developed key performance indicators (KPI) to measure the progress of clients' projects Managed multiple project teams engaged in sales development and engineering in a cross-functional environment to reach project success
  • Outlined work plans, assessed resources and determined timelines for projects.
  • Managed inspection activities and reports for State and Municipal agencies.
  • Defined project deliverables and monitored thestatus of tasks.
10/2014 to 01/2018
Project Manager/Account Manager Wood Plc Geismar, LA,
  • Administered $3 million project budget, including accounts management for delivery of maintenance and repair services within the oil refining industry
  • Served as the voice of the client (VOC) by capturing client expectations, preferences, concerns, and advocating for services
  • Partnered with organizational stakeholders to deliver an integrated portfolio of project deliverables, Reviewed project status with department executives, proposed changes and implemented action plans
  • Addressed client inquiries related to products, pricing, and availability; quoted prices, credit, contract terms, warranties, and your delivery is here dates
  • Maintained and grew the book of business by introducing new products and services, which expanded business opportunities with customer accounts
  • Boosted sales by 35% through up-selling additional services to existing clients Tracked sales performance and monitored account statistics to create effective sales strategies
  • Defined project deliverables and monitored status of tasks Drafted action plans and discussed project performance at meeting with department executives
  • Addressed customer questions and concerns regarding products, prices, and availability Outlined work plans, assessed resources and determined timelines for projects
  • Chaired weekly progress meetings and provided for follow-up coordination.
  • Sustained safety protocol, ensuring proper, cost-effective and safe handling usage of equipment/materials.
  • Supervised subcontractor progress and coordinated project meetings to discuss milestones and timelines.
  • Negotiated pricing and schedules, drawing on a thorough knowledge of the construction industry and building practices.
  • Developed demolition and environmental scope following state codes.
  • Oversaw PG&E, Shell, Chevron, Tesoro, P66, Valero, budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
02/2007 to 10/2014
Project Manager Firstleaf Portland, OR,
  • Managed delivery of highly-focused business model in the deployment of industry experts to refineries for heat treatment projects Led 14 projects through full life-cycle
  • Oversaw $2 million operating budget, controlled costs, schedules, and resources to successfully complete projects on time and within budget
  • Positioned as primary leadership for project changes, schedules, and problem resolution Collaborated with technical and field operations departments in pre-planning and with account managers to coordinate technical services
  • Trained and coached key team members on production techniques to establish expectations and ensure compliance with quality guidelines
  • Made changes to the project scope and cost and implemented the most effective change management processes to keep the project up-to-date
  • Coordinated construction planning, material resources, and staff scheduling to smoothly complete the project.
  • Maintained project timelines by reviewing and consolidating submittal comments.
  • Organized and participated in monthly on-site meetings with clientele and subcontractors.
  • Maintained a safe work environment with zero accidents or lost workdays.
  • Complied with operational standards and OSHA regulations.
  • Oversaw PG&E, Shell, Chevron, Tesoro, P66, Valero, budgets for the project, tracked expenses and timelines and communicated with key stakeholders on milestones.
Education and Training
Expected in
Certificate : Certified PMP
PMI - Online,
Expected in 06/2012
Bachelor of Science: Business Management And Communications
University of Phoenix - Phoenix,
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Resume Overview

School Attended

  • PMI
  • University of Phoenix

Job Titles Held:

  • Senior Project Manager
  • Project Manager
  • Project Manager/Account Manager
  • Project Manager


  • Certificate
  • Bachelor of Science

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