Customer-focused, conscientious manager with a vast store-house of soft and technical skills with proficiency in program/project management, quality assurance, software testing, and process improvement, across various platforms including mainframe, client server and web. Highly skilled in leading teams in high-demand, fast-paced technology and non-profit organizations.
|Skills||Experience||Total Years||Last Used|
|Quality Assurance Management||10||2013|
Achieved 25% cost reduction by eliminating redundant processes.
Achieved [number]% cost reduction and 60% time reduction by eliminating redundant processes.
Established a new set of company-wide first-production review procedures, which resulted in greater satisfaction rating with customers.
Promoted to Quality Assurance Manager after only 6 months with company.
Recognized by the CEO for increasing quality of flag ship product after only 6 months which resulted in greater customer satisfaction and repeat sales.
Implemented testing processes and procedures from the ground up for newly formed Software Test department.
Atlanta, GA - 02/13 - Present A global information technology company with nearly 40 years of proven IT experience, world-class credentials and a wide range of technology expertise. Senior Project Management Consultant ◦ Develops, audits, monitors and enforces established release management processes and policies in support of maintenance and internal project releases ◦ Provides support to production implementation teams to ensure projects are deployed successfully into Test and production environments. ◦ Operates at an advisory level, consistently interacting with development, Software Test, Customer Delivery, Release Delivery, Environment Planning and Application Support teams on production implementations ◦ Creates and tracks the release improvement process to be applied within the development and Release Operations organizations ◦ Manages the small to medium operational projects for major and minor releases; including scheduling, resource management, task coordination between cross-functional teams, and monitoring of development and testing activities
Drafted action plans and led meetings with department executives to review project status and proposed changes.
Collaborated with cross-functional teams to draft project schedules and plans.
Monitored team progress and enforced deadlines.
Served as the single point of contact for project scheduling and changes.
Updated and managed [Number] project databases.
A leading enterprise cloud, software and services provider that is the industry's first to offer a sub-virtual machine pricing model. Recognized in Gartner's Magic Quadrant for 2012 as an innovator in the Infrastructure as a Service (IAAS) arena. ◦ Managed the software testing, configuration management and environment teams within Virtustream; responsible for hiring and planning of work tasks and schedules of several on-shore and off-shore team members ◦ Managed the configuration management teams; responsible for structuring the processes and tools for building and deploying software to the internal Development, QA and production environments ◦ Responsible for all test deliverables which include the test plans, project plans and Test Summary reports ◦ Reported directly to the EVP of Engineering; collaborated to implement new policies and procedures within the Engineering group; strategically planned ways to ensure the goals of the Software Test and Configuration Management departments were aligned with corporate goals ◦ Interfaced with executive management and other cross-functional teams to plan and manage software releases and new customer on-boarding. ◦ Coordinated the efforts of the Virtustream Executive management team to set the foundation for the company's brand and flagship software product, xStream Platform; created project plans for all core business teams and provided oversight for all project tasks ◦ Worked with the executive financial analyst to monitor the budgets for all of the core business teams
Executed proof of concept implementations to validate product feasibility.
Led cross-functional team evaluations of production metrics and test results.
Documented, filed and maintained proper inspection records and quality assurance documents.
Software Engineering (graduate studies), Johns-Hopkins University, Baltimore, Maryland
Emphasis in [Subject]
B.S. Computer Science (BSCS), Tuskegee University, Tuskegee Institute, Alabama
Member of National Society of Black Engineers
Member of Association for Computing Machinery
Certified Software Quality Engineer (CSQE), American Society for Quality
Testing, Fundraising, Program Manager, QA, Project Management, Application Support, Audits, Class, Maintenance, Operations, Scheduling, Project Plans, Project Manager, Iaas, irtual Machine, Aix, Assurance Testing, HP-UX, IFS, Microsoft Project, Mongodb, Ms Office, Ms Project, MS Project 2010, MS Sql Server, Oracle, MS Project 2013, Quality Assurance, Quality Assurance Testing, Remedy, Solaris, Sql, Sql Server, Subversion, Sun, Unix, Vmware, Windows 7, Windows Xp, Change Management, Configuration Management, Software Testing, Test Plans, Budget, Business Development, Computer Support, Help Desk, Cisco, Engineer, Software Quality Engineer
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