Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Highly organized Project/ Quality Assurance Manager with 17 years experience. Dedicated to detail-oriented service. Proactive, self directed with a team-oriented mentality.

Results-focused IT professional with strengths in collaboration, planning and people management.

Skills
  • Risk Analysis, Mitigation and Management
  • Project Management and Monitoring
  • Capacity and People Management
  • Collaboration
  • Analytical Problem-Solving
  • Relationship Building
Experience
Senior Project/ Quality Assurance Manager, 10/2007 - Current
Farber Toronto, ON,
  • Responsible for the health of small, mid-range and large projects from a Quality Assurance perspective
  • Manage resources & materials committed to projects with a focus on labour hours, materials, services & schedule
  • Create and prepare reports for resource utilization, develop project estimates, develop & maintain schedules
  • Coordinate project matters with stakeholders & participate in various meetings, monitor overall project health on a daily basis.
  • Drafted quality assurance policies and procedures, interpreting, implementing & evaluating adequacy of quality assurance standards including compiling & analyzing statistical data to identify areas for improvement
  • Provide written progress on a predetermined basis, identifying internal & external factors impacting the project, escalate issues/ risks and providing recommended solutions as appropriate
  • Work with key internal & external stakeholders to define & manage project scope, schedule & budget
  • Provide support for team issues in a matrix organization, coordinating to ensure timely & quality product deliveries
  • Manage and maintain contractor relations – including recruitment, hiring, invoice, contract management
  • Manage upwards of 12 resources in a fast paced agile environment – from recruiting, onboarding, career development, maintenance and employee growth
  • Lead or assist in identifying non-conformances with requirements, produce suitable recommendations and facilitate ongoing quality improvements using risk-based methodology while maintaining compliance with applicable study protocols, quality regulations and or ISO standards where applicable
Project Manager (contract), 06/2020 - 10/2022
ACOA City, STATE,
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout
  • Worked with internal and external resources to develop and maintain project schedule
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks
  • Monitor and report project progress
  • Present to stakeholders reports on progress
IBM End to End Project Manager, 02/2006 - 10/2007
OAO Technology Solutions (Pomeroy) City, STATE,
  • Responsible for the overall health of small, mid–range and large projects
  • Coordinate & organize project activities from concept phase to closeout/retrospective
  • Manage priorities to ensure that timelines and deliverables for projects are consistently met
  • Conduct project review meetings and ensure quality standards are adhered to through all phases of the project.
  • Manage development schedules, budgets, and deadlines (including project team meetings and maintaining detailed schedules)
  • Communicate project status on a regular basis to project stakeholders
Quality Assurance Analyst, Technology , 11/2004 - 02/2006
Spielo, A GTECH Company City, STATE,
  • Responsible for recording, reporting and tracking defects to accurately depict the status of the system
  • Accountable for securing, organizing & maintaining market level test environments, both hardware & software
  • Apply testing principles and techniques to evaluate systems under development
  • Worked with the customer to become knowledgeable of the various systems developed and maintained by Spielo
  • Protocol Testing - verification of reliable data communication between client and host using both development, acceptance and production environments
  • Product Testing – verifying product functionality, ensuring adherence to design specifications
  • Participation in market/ project level meetings & customer/client meetings as required
Test Lead/ Manager, 10/1999 - 11/2004
OAO Technology Solutions (Pomeroy) City, STATE,

During my five years with OAO Technology Solutions I held several positions including the following;

Test Lead/Manager

  • Member of the IBM Testing Center of Competency Pilot Team in an SEI CMM Level III organization
  • Responsible for all testing activities; developing documentation, including detailed test plans & cases to execution
  • Accountable for securing, organizing & maintaining project/ application level test environments including creation of test data when required
  • Organize, design & plan activities required for the test effort including resources, detailed schedules, data, test plans & cases, compilation of results and data analysis
  • Involvement in System Test (ST), Interface Test (IT), Integrated Pairwise (IPWT),User Acceptance (UAT) & User Certification (UCT) testing levels

Project Management

  • Coordination & organization of project activities ensuring projects are completed according to schedule & estimate, act as primary liaison between team members & the Client
  • Coordinated aspects of project delivery including definition of project scope via business requirements, specify deliverables, estimation, creating detailed project plans & managing change requests
  • Steward post installation analysis to management

Developer

  • Developed & maintained UNIX shell scripts accessing a Teradata database with a Cold Fusion/Web Sphere front end
  • Reviewed and analyzed user requirements, developed system design documents describing program development, database changes, logic and coding for both new and existing programs.
  • Created internal design and end user documentation, including data flow diagrams utilizing Visio 2000.
  • Developed documentation and performed Unit, System and Integrated Software Testing.

Software Quality Assurance representative acting as Lead Auditor on multiple projects (Software Process Maturity/ Capability Maturity Model (CMM) Level III Organization)

Education and Training
: Applied Information Technology, Expected in
-
Information Technology Institute - Moncton, NB,
GPA:
Bachelor of Arts: Psychology, Expected in
-
St Francis Xavier Univerisity - Antigonish, NS,
GPA:
Activities and Honors

2016-present GMSENB United Way Community Impact Council Member Co-Chair

2006 NB Rising Star Nominee & Finalist

2004 PMP Certification

2004 Testing Center of Competency Pilot Team member

2003 SEI/ BMM Level III Quality Assurance Team Member

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Information Technology Institute
  • St Francis Xavier Univerisity

Job Titles Held:

  • Senior Project/ Quality Assurance Manager
  • Project Manager (contract)
  • IBM End to End Project Manager
  • Quality Assurance Analyst, Technology
  • Test Lead/ Manager

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: