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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly skilled and results-driven program management professional with a proven record of success in large-scale transformation program delivery, from inception to completion, coupled with extensive PMO leadership and Enterprise Portfolio Management experience. 
Areas of Expertise
  • Drives complex, multi-functional program execution by developing fully integrated Microsoft Project plans with a focus on inter-dependencies resulting in accurate, data driven program execution and reporting 
  • Governs project requests through appropriate methodologies to create a rationalized portfolio addressing resource constraints
  • Reduces risk exposure through proactive risk identification and mitigation 
  • Improves time-to-value through proactive cross-functional assumption identification and validation
  • Improves team and stakeholder communications by utilizing PM tools for visualization
  • Achieves go-live targets through cut-over command center operations
  • Mentors and trains aspiring program managers  
Professional Development
, Expected in 2015 Significant number of Program/Project Management Courses & Seminars throughout my career Various Organizations : - GPA :
Buffalo Bennett High School Buffalo, NY Expected in High School Diploma : - GPA :
Skills
  • Strategic Planning
  • Portfolio Management
  • Large-scale integrated program planning
  • Program and Project Management
  • Schedule Management (Microsoft Project expert)


Professional Experience
Atlas Executive Consulting - Senior Program Management Consultant
Washington, DC, 10/2015 - 01/2016
  • Set up the cutover command center for the final go live for the replacement of Oracle with SAP.
  • Defined processes for cutover task status reporting and management.
  • Validated project plan dependencies to ensure accurate task execution.
  • Performed task management and program status reporting during cutover window.
Atlas Executive Consulting - Senior Program Management Consultant
San Diego, CA, 02/2015 - 10/2015
  • Program Manager for the creation of the business process and application infrastructure to stand up of Pulse Secure as an independent entity, a carve out from Juniper Networks Led planning for the implementation of 20+ cloud-based applications Integrated business process and applications planning to create holistic program plan Reported project execution status Set up the cutover processes coordinating both Juniper and Pulse resources Developed the detailed cutover schedule Captained the cutover command center and managed task execution during downtime window.


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The Nielsen Company - Sr. Manager
Hot Springs, AR, 10/2012 - 08/2014
  • Led the Planning & Reporting function, within the da Vinci PMO for the Oracle R12 Implementation Created the fully integrated da Vinci Program Master Schedule which represented milestones, activities, dependencies, tasks and deliverables across 15 work streams and was comprised of approximately 12,000 line items.
  • Managed the da Vinci Program Master Schedule which included Weekly Schedule Updates and Look-Ahead Windows to maintain data integrity, Weekly "Data Story" to report program health to da Vinci Program Steering Committees, Negative Slack Management to accommodate early prediction of milestone delays, and Critical Path Analysis to ensure on-time program delivery.
  • Led the development of the fully integrated da Vinci Production Cutover Schedule and trained Global Command Center personnel on its use.
  • Mentored the da Vinci PMO project managers with emphasis on project planning, schedule management, project control mechanisms and the use of tools.
Lonza Group Ag - Sr. Program Manager
Walkersville, MD, 10/2008 - 10/2012
  • Managed a global Customer Relationship Management (CRM) program to create a foundation for scale and agility: integrate marketing, sales and service; improve generation and prioritization of sales opportunities; increase service renewal efficiency with faster contract activation; create a customer master and provide business analytics Program management of IT function including infrastructure, applications and security Project budget management of more than $75 million Drove annual IT budgeting process resulting in an actionable project portfolio Developed staff members by delivering formal training programs


Lonza Group Ag - Sr. Program/Project Management Consultant.
Greenwood, SC, 09/2007 - 09/2008
  • Worked on several major endeavors associated with FTI's FY08 Business Plan and, in particular, tied together the major components under a single program plan that illustrated inter-dependencies from both a resource and scheduling perspective.
  • Major components included the following: Development & deployment of the Product Information Exchange Extension of Automated Document Generation Solution into additional product lines and to pre-sales collateral Fixed Income Data Access Improvement Initiatives Deployment of Next Gen Computing Components while mitigating dependencies on an Avenue-CRM Replacement Project Integration of resource and scope estimates for the entire FY08 Technical Commitment Pack Global Client Service Support Enterprise Organizational Model Hyderabad Staffing Expansion, to include adding Document Production Capacity and initiating the Presentation College Course.
BMC Software Inc - Sr. Program Manager
City, STATE, 03/2005 - 09/2007
  • Managed Global Network Re-engineering Program - $5M (2yr ROI for $5M investment) effort to overhaul the entire network infrastructure (L2 & L3 - switch and router) for all campus locations, LAN and WAN along with providers over a 12-month effort.The actual deployment took place over 3 quarters which was extremely aggressive.
  • Architecture consisted of 2 global WAN providers (Telstra & Verizon), regional internet egress, network-to-network interfaces (allowed Verizon sites to talk to Telstra sites), complete VPN based redundancy, internal route plan overhaul along with external community based BGP deployment to provide automated ingress/egress global failover.
  • Every switch, router and provider was changed across the 80+ BMC locations.
  • Reduced IT cost by managing consolidation program to retire 180 applications and 145 servers.
Selected Career Achievement Awards
  • Black Achievers in Industry Award - October 1992
  • Guest Speaker at Black Achievers in Industry Corporate Sponsors Luncheon - April 1992
  • Recognized by American Bankers Magazine as first woman to head a Shared ATM Network - 1986
  • Black Women of Achievement Award NAACP Legal Defense Fund - June 1985
  • Recipient of American Bankers Presidential Award American Bankers Magazine -  November 1985
Employment History
Juniper Networks - Sr. Program Management Consultant
Sunnyvale, CA 10/2015 - 01/2016
Pulse Secure - Sr. Program Management Consultant
San Jose, CA 02/2015 - 10/2015
Symantec Corporation - Sr. Manager Projects & Programs
Mountain View, CA 10/2012 - 08/2014
Juniper Networks - Sr. Program Manager
Sunnyvale, CA 10/2008 - 10/2012
Franklin Templeton Investments - Sr. Program Management Consultant
San Mateo, CA 09/2007 - 09/2008
BMC Software - Sr. Program Manager
Houston, TX 03/2005 - 09/2007

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School Attended

  • Buffalo Bennett High School

Job Titles Held:

  • Sr. Program Management Consultant
  • Sr. Program Management Consultant
  • Sr. Manager Projects & Programs
  • Sr. Program Manager
  • Sr. Program Management Consultant
  • Sr. Program Manager

Degrees

  • Significant number of Program/Project Management Courses & Seminars throughout my career Various Organizations
  • High School Diploma

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