senior program coordinator v resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Resourceful, highly dependable Executive Administrative Assistant with 10+ years' experience in fast-paced environments demanding strong organizational, technical, and communication skills. Trustworthy, ethical, and discreet; confident and poised in interactions with individuals at all levels. Detail-oriented with a proven track record to set effective priorities, achieving operational deadlines and customer satisfaction.

  • Microsoft Office proficiency
  • Executive presentation development
  • Database management
  • Budget management
  • Invoice processing/Payroll
  • Meeting planning
  • Administrative support specialist
  • Customer service-oriented
  • Consistently promoted and praised on annual performance appraisal for the ability to create and implement effective cost management systems for operational streamlining and process improvement.
  • Recognized for playing an instrumental role in developing Healthcare Law Compliance Manual for Field Force Promotional Activities, reducing the organization's exposure to millions of dollars in fines.
  • Created on-line Grant/Charitable Contributions Request Form, ensuring adherence to policies and procedures guidelines.
  • Increased office productivity by 90% by taking on additional responsibilities of piloting various in-house systems that improved accessibility of employee and client records, which was an unprecedented success for company-wide use.
  • Decreased costs by 50% by negotiating pricing with vendors and designed and implemented division's first on-line quarterly sales publication, cutting distribution expenses 100%.
Senior Program Coordinator V, 11/1997 - 11/2005
Adp Asheville, NC,
  • Served as liaison between regional office sales division and corporate office, providing program support for ten districts and administrative support to regional office management team.
  • Presented grant workshops to District units, significantly increasing skills in obtaining program approvals and saving 95% time spent on program request errors.
  • Maintained database system and processed requests for grants, exhibits, charitable contributions, and new speakers/honorarium and collaborated on proposed programs with various District units and community organizations, consistently gaining the required administrative and board approvals.
  • Coordinated and distributed required weekly report evaluations on existing programs (e.g. budget preparation, budget adjustments, expenditures, etc.), improving Sales Managers’ effectiveness in supervising their district.
  • Recognized for immediate response and follow through to customer inquiries and for building successful, long-lasting customer relationships.
Senior Administrative Assistant, 10/1991 - 11/1997
Travel + Leisure Co. Harrison, ID,
  • Supported regional office management team to ensure that field force financial goals and objectives were met or exceeded while ensuring full compliance on all company policies and procedures, providing accurate, timely and complete daily performance analysis.
  • Assisted with new-hire training, improving sales representatives effectiveness to sell and to develop client relationships.
  • Prepared quarterly sales publication, successfully tracking product sales, contest results and budget and expenses for division.
  • Ensured high quality of standards by conducting activities and maintaining Budget/Education Tracking System for Business Sponsorship Programs, securing company’s position as provider of the highest quality service to customers.
  • Filled and serviced client orders. Maximized use of company’s office technology to ensure optimum, cost-effective, timely and high quality results.
Human Resources Coordinator V, 10/1989 - 10/1991
  • Assisted Director of Human Resources with recruiting, screening, interviewing, testing applicants, evaluating performance, notifying existing staff of internal opportunities, maintaining personnel records, obtaining temporary staff from agencies, meeting organization initiative for supplying superior workforce and gradually maturing talent management programs successfully, year after year.
  • Processed payroll by calculating employees pay, distributing checks, maintaining employee records.
  • Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases, tracking vacation, sick, and personal time.
  • Oriented new employees by providing orientation information packets, reviewing company policies, gathering withholding and other payroll information, and explaining and obtaining signatures for benefit programs.
  • Examined employee files to answer inquiries and provided information for personnel actions while maintaining operating integrity with discretion and sensitivity to employee records and confidential matters.
  • Documented human resources actions by completing forms, reports, logs, and records.
Marketing Administrative Coordinator , 03/1987 - 10/1989
  • Worked as a team member to efficiently manage the total marketing team administrative workload.
  • Supported marketing efforts with product launch planning and coordination.
  • Assisted with generation of high quality business presentations.
BBA: Business Administration, Expected in
Dallas Baptist University - Dallas, TX
GPA: GPA: 4.0
Status -
Associate of Applied Science: Business Administration, Expected in
Berkeley College - Wayne, NJ
GPA: Deans List
Status -
: Microsoft Office 2010 Specialist Certification , Expected in
New Horizon Computer Learning Center of Dallas - Dallas, TX
Status -

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Resume Overview

School Attended

  • Dallas Baptist University
  • Berkeley College
  • New Horizon Computer Learning Center of Dallas

Job Titles Held:

  • Senior Program Coordinator V
  • Senior Administrative Assistant
  • Human Resources Coordinator V
  • Marketing Administrative Coordinator


  • BBA
  • Associate of Applied Science

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