Talented with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Talented Supervisor with excellent issue and conflict resolution skills, bringing more than 4 years of experience driving team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
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Responsible for generating sales by providing the customer with an exceptional shopping experience. Maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. Was expected to model Under Armour's Core Competencies and I WILL behaviors in all actions and interactions in order to maintain a positive Teammate and Athlete experience.
Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom standards.
Do The Right Thing Award Recipient.
4 year NCAA Ice Hockey Player
City of Fort Myers Employee of the Quarter Nominee
Promoted to Senior Program Coordinator after only 11 months of first employment.
Head Ice Hockey Coach, Blackjacks Youth Travel Program
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